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COVID-19 Case Spikes Continue to Hinder U.S. Restaurant Recovery in Week Ending June 28
The recovery of U.S. restaurant customer transactions has stalled for the second week in a row as COVID-19 cases continue to increase in a number of states, reports The NPD Group. For the week ending June 28, total customer transactions at major U.S. restaurant chains are down 14% versus the same week a year ago.
Last week, week ending June 21, total transactions were down 13% versus year ago, according to NPD’s CREST Performance Alerts, which provides a rapid weekly view of chain-specific transactions and share trends for 72 quick service, fast casual, midscale, and casual dining chains.
The rise in COVID-19 case counts is causing local and state authorities to delay reopening, and in some cases, reinstating on-premise restaurant dining restrictions. In Texas, for example, restaurants may continue to...
Taco Bell Unveils Grilled Cheese Burrito
Taco Bell is now introducing grilled cheese, thanks to the all-new Grilled Cheese Burrito. The burrito draws inspiration from the classic grilled cheese sandwich. It features fan favorite fillings like seasoned beef, seasoned rice, a three-cheese blend, crunchy red strips, chipotle sauce and reduced fat sour cream, all wrapped with a warm flour tortilla hugged by a warm layer of grilled cheese. Guests can also enjoy a vegetarian version by simply asking to swap beans for meat.
Available for a limited time and while supplies last, the Grilled Cheese Burrito is served at participating U.S locations a la carte for $2.99, or part of a $5 Box and comes with a Crunchy Taco, Cinnamon Twists and a medium soda drink. It was first tested in...
After Two Months of Steady Improvements, Restaurant Recovery Hits a Bump as COVID-19 Cases Surge
Customer transactions at major U.S. restaurant chains declined by 13% in the week ending June 21 versus the same week a year ago, which is slightly softer than the 12% decline in the previous week, reports The NPD Group. This is the first time since the week ending April 12 there has not been an improvement in the year-over-year trend. COVID-19 case surges in a number of states contributed to the backtrack in decline improvements. The current period also included Father’s Day, which unlike Mother’s Day, is more of a backyard BBQ occasion than a restaurant dining event.
With new COVID-19 cases suddenly surging across multiple states, some of the states that have been reporting the highest number of new cases experienced steeper declines in major restaurant chain customer transactions in week ending June 21. Arizona, with a well-publicized surge in cases, saw a 5-point decline in...
Taco Bell Amps Up Digital Experience with New Loyalty Program
Taco Bell is now expanding its digital experience for customers to make it even more rewarding.
“We’re excited to elevate our digital ecosystem and bring our biggest fans an even more convenient, safe, and rewarding experience at Taco Bell,” said Taco Bell’s Vice President of Digital, Zipporah Allen. “Exclusive experiences in our app - like a free Chalupa Cravings Box and earning points towards free food with Taco Bell Rewards - are just the start of the many digital initiatives that we plan to bring fans throughout the year.”
The brand is also launching a beta version of Taco Bell Rewards, a way for fans to earn free tacos (and more) for eating tacos. The loyalty program begins to rollout via the Taco Bell app nationwide in...
Papa John’s Provides Business Update on Ongoing Impact of COVID-19 Pandemic
Papa John’s International, Inc. provided an additional update on the ongoing business impact of the global coronavirus (COVID-19) pandemic, including preliminary estimated comparable sales information for the June month and second quarter fiscal periods. In light of the uncertainty and volatility related to the pandemic, the company has continued to provide this information on a monthly basis.
Rob Lynch, President & CEO said, “In June Papa John’s delivered a third consecutive month of double-digit sales growth in North America and strong growth internationally. Continued strong results reflect both the hard work of our team members and local franchisees, as well as the trust that we have earned from millions of customers who have...
Restaurant Brands International Provides Business Update
The following letter was provided by Jose Cil, Chief Executive Officer of Restaurant Brands International:
"This week marked 100 days since COVID-19 turned business in our home markets upside down.
In March, April and May, we shared an update on how we've been managing the crisis and driving substantial change at Restaurant Brands International . As we finish the last week of our second quarter, I wanted to share one more update on the recovery of our business, a return to growth in certain parts of our business and some reflection on long-term priorities; including...
Papa John’s and Shaquille O’Neal Launch New Shaq-a-Roni Pizza
Papa John’s announced today the launch of the new Shaq-a-Roni pizza in collaboration with board member and restaurant owner Shaquille O’Neal. Designed to deliver a bigger pizza experience, Papa John’s will donate one dollar from every Shaq-a-Roni sold through August 23, 2020 to The Papa John’s Foundation for Building Community, which supports communities as they work together for equality, fairness, respect and opportunity for all.
“It was important to me for the Shaq-a-Roni to be bigger than just pizza. By giving my new pie a try, one dollar will be donated to The Papa John’s Foundation for Building Community to support COVID-19 relief...
Domino's Introduces Carside Delivery
Domino's Pizza is offering customers of the brand yet another way to carry out their favorite pizza: via Domino's Carside Delivery. Domino's Carside Delivery is a new contactless carryout option that customers can choose when placing a prepaid online order, and it is now available in stores across the U.S.
"Domino's is all about providing a delicious, hot meal, the way customers want it – whether via carryout or delivery," said Dennis Maloney, Domino's senior vice president-chief innovation officer. "Domino's Carside Delivery gives customers the option to stay in their vehicle while...
Church's Chicken Rallies in Q2, Sets Sights on Continued Growth and Positive Momentum
Just six months ago, Church's Chicken turned in its best performance in ten years for comparable same-store sales, and made 2020 the launch date for the brand's five-year strategic plan. Then, like all restaurants and businesses, plans were set back due to COVID-19 and the brand enacted a refocused action plan in response. Overall, the COVID-19 sales challenges were only temporary for Church's, as it reports that domestic sales have returned to pre-pandemic positive trends the past two months.
"Without question, our ability to weather this crisis is due to our entire franchise community, corporate and restaurant team members coming together to quickly and effectively adapt to a changing market and continue to...
Spikes in COVID-19 Cases in Open States are Not Yet Impacting Restaurant Recovery
The spikes in COVID-19 cases in states that have reopened restaurant dine-in services haven’t yet impacted the continuing improvement in major restaurant chain transaction declines as more states reopen, reports The NPD Group. Arizona, California, and Florida, three states that reported an uptick in COVID-19 cases, showed several points of improvement in restaurant chain customer transaction declines at full service restaurants — the restaurant segment most affected by dine-in closures — in week ending June 14 compared to the previous week, according to...
Subway Restaurants to Add 50,000 Jobs
With record unemployment levels across the country, Subway Restaurants announced its local Franchise Owners seek to hire approximately 50,000 jobs in North American restaurants. This effort further deepens the brand's community connections as Subway can be found in almost every community across the U.S. and Canada, and directly addresses some of the devastating effects of the COVID-19 crisis.
Subway recognizes the importance of supporting its communities and providing safe, reliable job opportunities to those seeking employment – now more than ever. Starting this summer at participating North America restaurants, thousands of job opportunities will be available ranging from entry-level to management.
"As our business continues to see a growing demand for our value offerings, curbside pick-up and delivery, we are happy to support such a large-scale employment opportunity to meet...
McDonald's Restaurants Anticipate Hiring Approximately 260,000 this Summer
As states and communities continue to re-open their economies, McDonald’s restaurants are expecting to hire approximately 260,000 restaurant employees in the U.S. this summer. This comes as McDonald’s restaurants begin to welcome customers back into dining rooms with extra precautions in place.
McDonald’s has implemented nearly 50 new safety procedures to protect crew and customers. These include wellness and temperature checks, social distancing floor stickers, protective barriers at order points, masks and gloves for employees with the addition of new procedures, and training for the opening of dining rooms.
“We are excited to welcome new employees to our McFamily, and we want candidates and their families to know we have one goal – to keep our people safe. We’ve put new minimum national standards and nearly 50 new processes in place in our restaurants as they continue to...
McDonald's Reports April and May 2020 Comparable Sales and Provides COVID-19 Business Update
McDonald's is providing comparable sales results and an update on the COVID-19 impact to the Company's operations ahead of the second quarter earnings announcement.
"Our strong foundation and the unique advantages of the McDonald's System, including...
U.S. Restaurant Chain Transaction Declines Continue to Soften, Down 14% in Week Ending June 7
U.S. major restaurant chain transactions were down 14% in the week ending June 7 versus the same week a year ago, a 29 point gain from the steepest decline during the COVID-19 pandemic of 43% in week ending April 12, reports The NPD Group. Sixty-nine percent of restaurant units are now in geographies that permit some level of on-premise dining and the number should increase to 74% in week ending June 14.
Major full service restaurant (FSRs) chains are still seeing the most improvement of restaurant segments as more dining rooms open and those already open increase capacity...
Burger King Restaurants Launch the Impossible Croissan’wich
Burger King today announced it is lauurger nching the new Impossible Croissan’wich sandwich nationwide. After a successful test earlier this year in select U.S. markets, BK guests across the country can now get the same Croissan’wich sandwich they know and love with a delicious Impossible breakfast plant-based patty. This new menu item makes Burger King the first national restaurant to offer an Impossible breakfast plant-based patty on a breakfast sandwich. The all-new, limited-time-only Impossible Croissan’wich features a toasted flaky croissant, fluffy eggs, melted American cheese and a seasoned breakfast plant-based patty from Impossible Foods...
Taco Bell Owner Sues Grubhub, Claiming it Violated Distribution Agreement
Taco Bell owner Yum Brands is suing Grubhub, claiming that it violated its distribution agreement.
Yum bought a 3% stake in the third-party delivery app in 2018 as more national chains looked to lift sales by offering delivery. As part of the deal, the two signed a contract that required the delivery app to give Yum favorable pricing and service levels for thousands of Taco Bell and KFC restaurants, which are largely operated by franchisees...
Dunkin' Franchisees Plan to Hire Approximately 25,000 Restaurant Employees Nationwide
At a time of record unemployment, Dunkin' has been an essential, trusted part of the communities it serves, with approximately 90% of Dunkin' restaurants open to help keep Americans running and provide some sense of normalcy for loyal guests. Now, as more of America opens up, Dunkin' franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin' locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.
To support its franchisees, who are independent business owners, in hiring and retaining employees who embody the brand's core values, Dunkin' is taking several steps to welcome new restaurant employees and...
Wendy's Provides Business Update on COVID-19
Wendy's announced an update on the impact of the COVID-19 pandemic on the Company's business.
Global same-restaurant sales have improved each week throughout the fiscal month of May after being impacted by the previously disclosed disruption in beef supply at the beginning of the month. Global same-restaurant sales for the last week of May turned positive in the low single digit range.
Breakfast in the U.S. continued to perform very strongly in...
Restaurant Transaction Declines Continued to Improve in Week Ending May 31
Nearly three months have passed since most U.S. restaurant dine-in operations were ordered to close to prevent the spread of COVID-19, and this week more than 68% of all restaurant units are in states, counties, or municipalities where they are permitted to reopen their on-premise dining service. This does not mean all restaurants in those areas have reopened, but it is an indicator of loosening regulations.
With a growing number of restaurant dine-in services reopening, major restaurant chain customer transactions have been improving, reports The NPD Group. In the week ending May 31, U.S. restaurant chain transactions declined by 18% compared to same period year ago, a 3%...
Checkers & Rally's Launches New Chicken Sandwich
On Monday, June 8, Checkers & Rally's launched the "Mother Cruncher" chicken sandwiches.
In true Checkers & Rally's fashion, The Mother Cruncher is no ordinary chicken sandwich. The new sandwich features an all-white chicken breast coated in the "mega crunch" breading, topped with pickles, crisp iceberg lettuce and a slice of ripe red tomato, served on a toasted bun and finished off with Checkers & Rally's new top-secret, creamy, signature Squawk Sauce.
"We've always stood behind our steadfast commitment to providing our guests with the most indulgent, craveable menu items — and we've outdone ourselves with...
U.S. Restaurant Chain Transactions Down 18% Compared to Year Ago but Continue to Improve
With nearly 320,000 restaurant units in the U.S. now allowed to offer some level of on-premise dining, customer transaction declines at major restaurant chains continued to improve in the week ending May 24, reports The NPD Group. Total major restaurant chain transactions declined by 18% in the week compared to same week year ago, a 25 point gain from the steepest decline during the COVID-19 pandemic of 43% in week ending April 12, according to CREST Performance Alerts, which provides a rapid weekly view of chain-specific transactions and share trends for 70 quick service, fast casual, midscale, and casual dining chains.
Major full service chain restaurant transactions declined by 42% versus same time year ago, a 7 point improvement from the prior week’s decline of...
Yum China to Introduce Beyond Burger at Select KFC, Pizza Hut and Taco Bell Restaurants
Yum China Holdings, Inc., announced that it is partnering with Beyond Meat, Inc., a leader in plant-based meat, to introduce the Beyond Burger as a limited time offering at select KFC, Pizza Hut and Taco Bell locations in mainland China starting June 3. This partnership marks the introduction of Beyond Meat's Beyond Burger in mainland China.
"We see great potential for the plant-based meat market in China," said Joey Wat, CEO of Yum China. "This latest introduction across KFC, Pizza Hut and Taco Bell brands is expected to capture valuable consumer feedback across different regions in China. It will enable us to optimize flavors and processes and help assess...
Papa John’s Provides Business Update on Ongoing Response to COVID-19 Pandemic
Papa John’s International, Inc. provided an update on the ongoing business impact of the global coronavirus (COVID-19) pandemic, including preliminary estimated comparable sales information for the May fiscal period. In the spirit of transparency during these uncertain times, the company will continue providing this information on a monthly basis through the June fiscal period, which is the end of the second quarter.
Rob Lynch, President & CEO said, “In May, for the second straight month, Papa John’s team members and franchisees delivered the best sales period in the company’s history. Our teams continue to meet the needs of new and returning customers and their communities, while making...
ANALYSIS: A Bird’s Eye View of YTD Chicken Production
With mid-year just around the corner, this week we thought it would be a good opportunity to investigate how chicken headcount and average live weights are stacking up against...
Yum China Releases 2019 Sustainability Report
Yum China Holdings, Inc., issued its annual Sustainability Report, which highlights its commitment to sustainability and dedication to giving back to the community. It is the Company's third annual Sustainability Report since becoming an independent, publicly-traded company in 2016.
The new report outlines Yum China's sustainability strategy and its accomplishments in 2019, underscoring the importance of sustainability, innovation and culture to the Company's operations. The report also reflects Yum China's commitment to developing goals and taking actions in line with the Sustainable Development Goals to support the United Nations 2030 Agenda.
"As China's largest restaurant company, we are committed to working with stakeholders across the value chain to promote economic, social, and environmental sustainability. This is crucial not only for...
Domino's Pizza Announces Business Update
Domino's Pizza, Inc., announced preliminary information from the first eight weeks of the second quarter in advance of its second quarter earnings release on Thursday, July 16, 2020 in light of the dynamic situation related to the COVID-19 pandemic.
Statement from Ritch Allison, Domino's Chief Executive Officer:
"Today we are providing a business update which includes preliminary sales results from the first eight weeks of the second quarter. We are doing so in the spirit of transparency, and due to the material increase in U.S. same store sales that we have experienced subsequent to...
U.S. Restaurants Continue Slow Recovery in Week Ending May 17 as More States Reopen
Customer transactions at major U.S. restaurant chains declined by 21% in the week ending May 17 compared to same period last year, a slight gain from last week’s 23% decline and the fifth consecutive week of improvement, reports The NPD Group. Major quick service chain restaurants, which represent the majority of restaurant transactions, improved transaction declines to 20% in the week compared to a 21% decline in the prior week from year ago, according to CREST Performance Alerts, which provides a rapid weekly view of chain-specific transactions and share trends for 70 quick service, fast casual, midscale, and casual dining chains.
Continued improvement in restaurant chain transaction declines was aided by adding 93,000 restaurant units in states where restrictions to on-premise dining were lifted from the week ending May 10 to the week ending May 17. These openings are more critical for...
Taco Bell Plans to Hire 30,000 Team Members this Summer
Taco Bell announced today that it, together with its franchisees and licensees, plans to hire at least 30,000 team members this summer. The company and its franchisees are committed to being the safest place to work, and Taco Bell has previously introduced strict steps to protect team members, including temperature checks, contactless service and mask and glove requirements. During a time of uncertainty, Taco Bell and its franchisees are proud to offer jobs and welcome more individuals to their community.
“Since COVID-19 became a reality, we have continued our commitment to putting our people first,” said Taco Bell’s Chief People Officer Kelly McCulloch. “We work closely with our franchisees to ensure that we’re meeting...
Ryan Schaffer Named Vice President and Managing Counsel for Dunkin' Brands
Dunkin' Brands, the parent company of Dunkin' and Baskin-Robbins, announced the promotion of Ryan Schaffer to Vice President and Managing Counsel. Schaffer will lead a team responsible for performing and supporting several critical functions, including corporate governance, SEC reporting and compliance, investor relations, franchise disclosure, privacy and data security, IT, supply chain, and certain market operations. He reports directly to David Mann, Senior Vice President and Chief Legal Officer at Dunkin' Brands.
Schaffer joined Dunkin' Brands more than eight years ago, most recently serving as...
States Reopening and Mother’s Day Help to Continue Improvements in Restaurant Transaction Declines
U.S. restaurant chain transaction declines continued to improve for the fourth consecutive week in the week ending May 10 as more states reopened and America’s mothers were honored with a meal they didn’t need to cook. Large chain restaurant customer transactions were down 23% compared to a year ago, improving from a 26% decline the prior week, reports The NPD Group.
Large full service chain restaurants benefitted from a Mother’s Day lift, with transaction declines up 39% versus the prior week, although still down 58% compared to year ago. Transactions at large quick service chain restaurants declined by 21% in the week ending May 10 compared to year ago, versus...
US Foods Launches Restaurant Reopening Blueprint
US Foods Holding Corp. announced the launch of the company’s latest COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. The Restaurant Reopening Blueprint provides operators with a how-to for putting key COVID-19 guidelines into practice as they plan reopening efforts.
The Restaurant Reopening Blueprint is informed by interviews with key stakeholders such as diners, restaurant staff and US Foods consultants and chefs. Interviews were also conducted with operators and diners in China to understand what learnings might be applicable for U.S. restaurant operations.
The guide provides recommendations for approaching regulatory requirements, principles for planning an effective reopening, best practices for approaching...
U.S. Foodservice Revenues to Decline 25% from 2019, But are Expected to Rebound by 2024
Although full-service restaurants have slowly been losing share of restaurant spending to less expensive and more convenient fast food and fast casual restaurants, they still made up the largest share of revenues from eating and drinking places in 2019, according to Food Carryout & Delivery, a recently published report market research firm Packaged Facts.
As the coronavirus pandemic sweeps the nation in 2020, foodservice revenues are forecast to decline more than 25% from 2019 as dine-in service shuts down amid decreased consumer spending on restaurants as people stay at home and cook more even as some states slowly begin reopening. Revenues will...
Technomic: Supply Chain Issues Likely to Continue
As news of outbreaks within the food supply chain spread, restaurant operators started to grow wearier of their prospects. Concerns about commodity spikes and/or shortages are compounding the negative outlook operators already had because of the impact of shelter-in-place orders and consumer changes in behavior. Operators are taking extraordinary measures to ensure the health and safety of their staff and customers alike, as many recognize the failure to do so could lead to rebound in contagion rates, put their staff in danger and undermine their growth.
The good news is that curbside, drive-thru and limited takeout appear to be growing to levels that are allowing sustainable levels of sales to occur for...
McDonald’s Unveils Additional Safety Standards to Protect Restaurant Crew and Customers
The following statement was made by Joe Erlinger, President of Mcdonald's USA.
"These last few weeks have been immensely difficult for many across the country, and on behalf of the entire McDonald’s system, our franchisees and supplier partners, thank you for your trust and allowing us to continue serving you during this time. I also want to thank the hardworking restaurant crew, the heart and soul of McDonald’s, who have continued to serve first responders, healthcare workers and communities throughout this crisis.
Many people are depending on us right now for a hot meal, which is why 99 percent of our restaurants have remained open, continuing to offer McDonald’s favorites – and a small bit of...
U.S. Restaurant Chain Transaction Declines Improve for Three Consecutive Weeks
Lingering tailwinds from government relief payments and the lifting of dine-in restrictions in states like Georgia, Florida, and Texas helped to improve U.S. restaurant chain transaction declines in the week ending May 3, reports The NPD Group.
For the week ending May 3 total transactions were down 26% from year ago compared to a 32% decline the prior week and a decline of 43% the week ending April 12, the low point of the COVID-19 disruption, according to CREST Performance Alerts, which provides a rapid weekly view of chain-specific transactions and share trends for...
While Total U.S. Restaurant Traffic Declines by 22% in March, Digital and Delivery Orders Jump
March is supposed to come in like a lion and leave like a lamb, but with 97% of U.S. restaurants impacted by mandated dine-in closures by mid-March, the month left like an angry lion for America’s foodservice industry. Restaurant traffic declined by 22% in the month compared to same month year ago, but a testament to the U.S. consumers’ want for someone other than themselves to make their meals, digital restaurant orders increased by 63% and delivery by 67% in March, reports the NPD Group.
Visits to quick service restaurants (QSR), many of which already had off-premise operations, like carry-out and drive-thru, in place prior to the dine-in closures, decreased by...
ANALYSIS: Maintaining Perspective on Chicken Price Changes
As the shock and awe caused by the rapid market appreciation begins to subside and acceptance kicks in, this week we thought it would be a good opportunity to...
Papa John’s Announces First Quarter 2020 Results
Papa John’s International, Inc. announced financial results for the first quarter ended March 29, 2020. The company also provided an update on the business impact of the global coronavirus (COVID-19) pandemic.
Rob Lynch, President & CEO said, “Thanks to the tremendous effort of our team members and franchisees, I’m proud to say that Papa John’s has kept its doors open and continued feeding our customers and neighbors in North America and most markets during the COVID-19 pandemic. Guided by the needs of our team members and the communities we serve, we have implemented rigorous additional health and safety measures, including...
ANALYSIS: Turkey Production: As Goes One
Between sluggish foodservice and QSR demand patterns and the increased prevalence of plant worker absenteeism, it is safe to say...
Technomic: Foodservice Spending Continues a Slow Rebound
Consumer spending estimates bottomed out at a decrease of 35% of expected sales the week of April 12 and has grown to a level that may be pulling us off the bottom of the market. The cumulative loss in spending has declined for the first week since the start of the pandemic. However, it is important to note that previous weeks showed fluctuations that could foretell more up and down movement in the trends in coming weeks.
Off-premise ordering at FSRs sees high growth this week
Ordering by nondelivery, off-premise methods has increased across all segments this week. For fast-food restaurants, this was driven by drive-thru orders (59%). Growth at FSRs was driven by a mix of drive-thru and takeout orders. Overall, casual-dining and fine-dining restaurants saw the largest jump...
The Wendy's Company Reports First Quarter 2020 Results
The Wendy's Company today reported unaudited results for the first quarter ended March 29, 2020 and provided an update on the impact of the COVID-19 pandemic on the Company's business.
Note from President and CEO, Todd Penegor
At Wendy's, the health, safety and well-being of our teams and customers has always been, and will continue to be, our top priority. We are focused on actions where we can make a positive difference to advance public health goals, safeguard our team members and customers from the spread of COVID-19, maintain essential access to high quality, affordable food, and support our franchisees and employees around the world.
I am very proud of the significant momentum our business generated in 2019 and carried into March of 2020 prior to the negative impact of COVID-19. Our U.S. breakfast launch in early March...
Del Taco Restaurants Reports Fiscal First Quarter 2020 Financial Results
Del Taco Restaurants, the second largest Mexican-American quick service restaurant chain by units in the United States, reported fiscal first quarter 2020 financial results for the 12-week period ending March 24, 2020 and provided a business update related to the impact of COVID-19.
Fiscal First Quarter 2020 Highlights
Dunkin' Expands Options Through New Partnership with Uber Eats
As more Americans rely on restaurant delivery, Dunkin' continues to step up for its customers with new options for getting their coffee, espresso, baked goods, and breakfast sandwiches delivered right to their doorstep. As part of the brand's efforts to make it easier and more convenient for Americans to run on Dunkin' without leaving home, Dunkin' is expanding its delivery options to include Uber Eats. With this new partnership, Dunkin' is now available for delivery through Uber Eats at over 1,700 restaurants, with more than 4,000 total locations nationwide to offer the service by the end of May.
Dunkin' delivery with Uber Eats is currently available at select stores across eight states, including California, Florida, Georgia, Illinois, Massachusetts, North Carolina, Ohio, and...
U.S. Restaurant Chain Transaction Declines Continue to Ease in Week Ending April 26
U.S. restaurant chain transactions showed improvement for the second week in a row in the week ending April 26 with total industry customer transactions down 32% compared to a 36% decline the prior week, reports The NPD Group.
Transactions at quick service restaurants were down 30% in week ending April 26 versus year ago, and full service restaurants improved slightly this week, declining 71% versus a 72% decline last week, according to CREST Performance Alerts, which provides a rapid weekly view of chain-specific transactions and share trends for...
Taco Bell Unveils At Home Taco Bar; Just in Time for Cinco de Mayo Celebrations
Just in time for Cinco de Mayo, Taco Bell is giving fans the perfect recipe to recreate their favorites from home with the At Home Taco Bar, available via delivery and contactless drive-thrus nationwide starting Friday, May 1, for a limited time.
The At Home Taco Bar comes deconstructed, packed and sealed for an easy and safe way to feed a party of 6 for $25. Complete with staple Taco Bell ingredients including flour tortillas, crunchy taco shells, nacho chips, seasoned beef, shredded lettuce, nacho cheese sauce, hot sauce packets and more, fans will have the chance to recreate beloved favorites from the comfort of their own homes.
To help inspire the inner chef in us all, Taco Bell is also rolling out a series of recipe cards straight from the Taco Bell Test Kitchen. The cards provide step-by-step instructions on...
Dunkin' Brands Reports First Quarter 2020 Results
Dunkin' Brands Group, Inc., the parent company of Dunkin' and Baskin-Robbins (BR), today reported results for the first quarter ended March 28, 2020.
"Prior to the crisis, we experienced strong first quarter performance across the system, including Dunkin' U.S. which was on track to have its highest quarterly comps in more than six years and positive traffic," said Dave Hoffmann, Dunkin' Brands Chief Executive Officer. "With the number one priority being the safety of crew members and our guests, early in the crisis we implemented strong safety measures at our restaurants with...
Cargill Launches New Plant-Based Products in China
Cargill announced it is launching a series of plant-based products in China, bringing more quality protein options to the Chinese market. The launch includes products for foodservice and a consumer-facing brand PlantEver. PlantEver is expected to debut in the Chinese market at the end of June and be available online and offline. “Our plant-based protein products were developed through extensive consumer engagement and research. We combine our knowledge and expertise in R&D and innovation to create some of the best tasting products in the plant-based category,” said Jackson Chan, managing director of Cargill Protein China. “The launch is just the beginning, we look forward to continuing to innovate. Our customers in China can count on a partner with...
Restaurant Brands International Reports First Quarter 2020 Results
Restaurant Brands International Inc. reported financial results for the first quarter ended March 31, 2020.
Jose Cil, Chief Executive Officer of Restaurant Brands International Inc. ("RBI") commented, "I am very proud of the entire RBI family through these early days of the COVID-19 crisis. Our teams have taken thoughtful and immediate actions to protect and serve our guests and our restaurant owners have shown great resilience in overcoming the challenges we all face. In particular, we have worked very closely with our restaurant owners to help them and their team members weather this global crisis."
"We are fortunate to have drive-thru, take-out, mobile order and payment, curbside and delivery options in many of our restaurants that have allowed us to be a safe, trusted and...
McDonald's Reports First Quarter 2020 Results
McDonald's Corporation today announced results for the first quarter ended March 31, 2020.
"Following our strong performance in 2019, McDonald's began 2020 with exceptional global momentum, and our January and February sales were reflective of that trend. Since then, the global crisis caused by the COVID-19 pandemic has significantly disrupted our business, and we continue to operate in a very challenging and unpredictable environment," said McDonald's President and Chief Executive Officer Chris Kempczinski. "McDonald's has seen...
ANALYSIS: Turkey Cold Storage: It’s a Matter of Perspective
COVID-19’s widespread impact on the protein market landscape has certainly tested the wits of turkey buyers and sellers...
Starbucks Reports Q2 Fiscal 2020 Results
Starbucks Corporation reported financial results for its 13-week fiscal second quarter ended March 29, 2020. GAAP results in fiscal 2020 and fiscal 2019 include items which are excluded from non-GAAP results. Please refer to the reconciliation of GAAP measures to non-GAAP measures at the end of this release for more information.
“People around the world are united around a common cause as we navigate the COVID-19 situation globally. We are very grateful for the heroic efforts of medical personnel, first responders, government officials and volunteers who are working tirelessly in the service of others. I am exceptionally proud of...
Yum China Reports First Quarter 2020 Results
Yum China Holdings, Inc. reported unaudited results for the first quarter ended March 31, 2020.
Impact of COVID-19 Outbreak and Mitigation Efforts
As the COVID-19 outbreak progressed, Yum China further heightened its focus on safeguarding the health and safety of its employees and customers. The Company implemented stringent health measures at its restaurants and workplaces, and provided extended healthcare and other support to employees.
First quarter operations were significantly affected by the outbreak. Working closely with local health authorities to safeguard the public, the Company began...
Coronavirus Relief Checks Help Ease U.S. Restaurant Transaction Declines in Week Ending April 19
Likely buoyed by the coronavirus relief payments received from the government, consumers increased their restaurant transactions in the week ending April 19 relative to week ending April 12, easing the previous weeks’ declines, reports The NPD Group.
Although the industry is still at historic lows compared to year ago, restaurant customer transactions declined by 36% compared to a 43% decline the prior week, according to CREST Performance Alerts, which provides a rapid weekly view of chain-specific transactions and share trends for...
ANALYSIS: Coping with Production Excesses
From the slowdown in foodservice and QSR buying outreach, to plant worker absenteeism and even some inclement weather being thrown into the mix, chicken processors have...
ANALYSIS: Heavy Birds Ground Breast Meat Values
Although the impact that COVID-19 has had on the turkey industry is continuing to develop, one of the most severe implications of the virus, so far, has been...
Technomic Predicts 2020 Will Be the Most Challenging Year For the Top 500 Chain Restaurants
Technomic released the Top 500 Chain Restaurant Report, which ranks each top chain by sales performance for the previous year. This year’s report includes insight into what to expect for 2020. Although uncertainty remains about the toll that COVID-19 will have on performance, the initial forecast predicts overall sales to decrease by 12% to 17% this year.
“While the Top 500 chains saw a relatively solid overall sales increase in 2019, the growth gap between the largest players and midsize chains continues to widen,” explains Kevin Schimpf, senior research manager at Technomic. “The 5.7% sales boost achieved by the top 20 chains significantly...
Starbucks to Re-Open Some Stores with ‘Modified’ Ops Starting May 4
Starbucks Corp. is making plans to re-open stores as it readies for a phase it called “monitor and adapt.”
Beginning May 4, Starbucks said it will re-open as many stores as it can with modified operations and best-in-class safety measures. Similar to its experience in China, where more than 95% of its stores have now re-opened, Starbucks said it will gradually expand and shift its in-store customer experiences.
Some locations will continue as drive-thru only, while others may feature mobile ordering for contactless pickup and delivery. Still others may reopen for “to-go” ordering. (More than 60% of Starbucks’ U.S. stores include...
Pizza Hut Launches Contactless Curbside Pickup Nationwide
Pizza Hut is doubling down on its efforts to keep team members and customers safe, today announcing the availability of contactless curbside pickup at participating restaurants nationwide. Pizza Hut is the only national pizza brand to make it easy to select contactless curbside for online orders—all you have to do is check a box during checkout. The brand will also be introducing new health and safety measures aimed at protecting team members, customers and the communities it serves, with a focus on helping to ensure that team members and guests feel safe, valued, and cared for during this critical time.
Nationwide Contactless Options
With an increase in customer demand for contactless options—over 60% of online delivery orders are now via contactless delivery— Pizza Hut is introducing curbside pickup for customers that...
Tim Hortons U.S. Partners with Uber Eats for First-Ever Delivery Option
Tim Hortons U.S. announced its signature coffee, Iced Capp beverages, baked goods, and more can now be delivered right to consumers' doorstep through Uber Eats for the first time. Also, guests can receive a free 10-pack of Timbits with each order of $5 or more from April 17 through April 30.
With the tap of a button, guests can now place a food and beverage order of their Tim Hortons favorites on the Uber Eats app. Whether it’s a breakfast sandwich or an afternoon Iced Capp, it has never been easier to get Tim Hortons delivered. Simply download and open the free Uber Eats app from...
U.S. Restaurant Transaction Declines May Have Bottomed Out in the Week Ending April 5
U.S. restaurant customer transactions declined by 41% in the week ending April 5 compared to year ago, following a 42% decline in the prior week ending March 29, which may indicate the industry is bottoming out, reports The NPD Group. The apparent “bottom” is likely due to the full effect of on-premise dining closures throughout the country and the industry’s collective ability to convert to off-premise modes, like carry-out, delivery, and drive-thru.
“The 41% decline in restaurant transactions is similar to last week and may indicate a bottom. We also need to be aware that further erosion could occur if consumers’ economic situations worsen,” says David Portalatin, NPD food industry advisor and author of Eating Patterns in America. “To date, many consumers have...
Restaurant Customer Transactions Declined by 42% in Week Ending March 29
The majority of U.S. restaurants are now impacted by mandated dine-in closures, reports The NPD Group. Restaurant customer transactions dropped by 42% in the week ending March 29 compared to same week year ago, according to NPD’s CREST Performance Alerts, which provides a rapid weekly view of chain-specific transactions and share trends for 70 quick service, fast casual, midscale, and casual dining chains.
While steep transaction declines are being seen industry-wide, some restaurant models are better suited than others to retain existing off-premise business, like drive-thru, carry-out, and delivery. Quick service restaurants, which historically have more off-premise business, realized transaction declines of...
ANALYSIS: Fresh 50s Trend Sharply Lower
The market for fresh 50s closed sharply lower for the second day in a row. The weighted average moved about 21% lower on Tuesday and another...
IFA Announces New Initiative to Ensure Truck Drivers have Access to Food on the Road
The International Franchise Association (IFA) today announced that it is working with the Owner–Operator Independent Drivers Association (OOIDA) and The American Trucking Associations (ATA) on a new project aimed at helping truck drivers to navigate the coronavirus pandemic.
Truck drivers are playing a unique and essential role keeping the economy functioning during this period of social distancing and quarantine. However, because increased restrictions on dine-in options, truck drivers are struggling to eat on the road and facing new challenges as they do their jobs. In short, their trucks are too big to fit in a drive-thru, it’s largely prohibited for..
Technomic: Potential Economic Shock from Coronavirus Pandemic is Unprecedented
There is wide disagreement about whether COVID-19 will be an economic shock with a sharp recovery or if it will pull the economy into a sluggish recession. The previous worst quarter in U.S. history for GDP was Q2 2009, immediately after the economic crash. That quarter, the GDP dove by 3.9%, a fraction of the projections we are seeing as a result of COVID-19. The economic shock from this event is unprecedented.
Consumer spending on foodservice continues to drop. For the average consumer, Technomic research suggests that spending has declined by an estimated 45% from a typical week in February, with further planned reductions expected to come. Consumer demand is still present in the marketplace, but as the pandemic has heightened and concerns have grown, a new normal is setting in. Shelter-in-place and social distancing actions have resulted in...
U.S. Restaurant Chain Transactions Drop by 36% as Mandated Restaurant Dine-In Closures Take Effect
The mandated restaurant dine-in closures that took effect in most states beginning the week ending March 22 took a toll on U.S. restaurant transactions, reports The NPD Group. Total restaurant customer transactions declined by 36% in the week ending March 22 compared to same week year ago, according to NPD’s CREST Performance Alerts, which provides a rapid weekly view of chain-specific transactions and share trends for 70 quick service, fast casual, midscale, and casual dining chains.
Customer transactions at quick service restaurants, which represent the bulk of restaurant industry transactions and have more off-premise business than full service restaurants, decreased by...
Restaurants Offer Deals to Boost Traffic During the Coronavirus Pandemic
Now that President Trump has extended social distancing guidelines until April 30th, consumers should expect to get food delivered, takeout, or from the drive-thru for the next month when they want to dine out. Restaurants are offering incentives to get consumers to eat away from home to generate income during these unprecedented times.
Taco Bell announced that the chain wants to give back to Americans this Tuesday, with a free Doritos Locos Taco for drive-thru guests. The restaurant is also offering free delivery through GrubHub on all orders more than $12.00. The chain will also be transforming its Taco Bell Trucks to...
Wendy's Provides Coronavirus Update and Actions Taken
The Wendy's Company announced an update on the impact of the COVID-19 pandemic on the Company's business.
"This is an unprecedented time, and we are focused on the actions where we can make a positive difference. To that end, we have taken several precautionary steps to advance public health goals, maintain essential access to high quality food, support our franchisees, and safeguard our team members and customers from the spread of COVID-19," said President and CEO Todd Penegor. "As we navigate any challenges we face, we'll do it...
Yum Brands Closing 7,000 Stores Globally Due to COVID-19
Yum Brands is closing 1,000 Pizza Hut Express outlets and at least 900 U.K. KFC stores in a group of 7,000 restaurant outlets the Louisville, Kentucky-based company said it is closing globally, according to a U.S. Securities and Exchange Commission filing and the Louisville Courier-Journal newspaper.
As the parent company of those two brands, as well as the Mexican-American QSR, Taco Bell, and the fast casual brand it just closed the sale on this month, The Habit Burger Grill, Yum has approximately 50,000 outlets globally.
The SEC filing relayed that the cause for the closings was the current COVID-19 pandemic and...
U.S. Restaurant Customer Transactions Decline by 8% in Week Ending March 15
With the COVID-19 pandemic spreading throughout the country, more people working from home, and social distancing guidance in place, U.S. restaurant customer transactions declined by 8% in the week ending March 15 compared to year ago, reports The NPD Group.
In the prior week ending March 8, the quick service restaurant chain “breakfast wars” helped to drive a 4% increase in total U.S. restaurant customer transactions compared to year ago, according to NPD’s CREST Performance Alerts, which provides...
Papa John’s to Hire 20,000 New Team Members Immediately
Papa John’s announced the company is hiring up to 20,000 new restaurant team members.
“For anyone looking for immediate ways to earn an income, we’re making it quick and simple to apply, interview and be hired at Papa John’s,” said Marvin Boakye, Papa John’s chief people and diversity officer. “We want to add talented team members to our Papa John’s family across the country to deliver food safely to our customers’ doorsteps. We are in the unique position – as a restaurant that specializes in...
Yum China Provides Business Update
Yum China Holdings, Inc. updated stakeholders on the impact of the coronavirus (COVID-19) situation.
The current COVID-19 situation is one of unprecedented scale and impact, and first and foremost we want to give thanks and appreciation to all the medical personnel, government workers, volunteers and other frontline workers who have put public health and safety above their own in fighting this global pandemic. At Yum China, our commitment has been to safety above all else -- safety for our employees, as they operate in this difficult environment; and safety for our customers, as they...
Taco Bell Introduces Veggie Mode
On March 12, Taco Bell officially activates Veggie Mode, a single-swipe feature that instantly transforms the menu to show only vegetarian items on self-service ordering kiosks nationwide. While most of the industry is celebrating plant-based with one single offering on their menus, Veggie Mode makes it easier than ever for consumers to gain instant access to Taco Bell's nearly 50 American Vegetarian Association (AVA)-certified items.
Taco Bell has also expanded its amount of AVA-certified vegetarian ingredients, now including fan favorites like Potato Bites, Chalupa shells and Hash Browns. As always, customers can further customize their orders while in Veggie Mode, with a total of over...
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