Online Grocery Sales Forecast for Further Growth Following Pandemic Boom

A forecast expects more consumers to shop for groceries online over the next five years, with the segment keeping momentum after it witnessed a boom during the COVID-19 pandemic.

Online grocery sales are forecast to grow at compound average growth rate (CAGR) of 11.7% over the next five years, per the 2023 Brick Meets Click/Mercatus 5-Year Grocery Sales Forecast.

Inflation, illness concerns including COVID, RSV and the flu along with a “maturing online segment” were noted as factors behind the growing popularity of online grocery shopping...

Kroger Delivery Expands to South Florida

The Kroger Co. (NYSE: KR), America's grocer, today announced the opening of a new spoke facility in South Florida. Joined by the local community, Kroger celebrated the expansion of the delivery service and welcomed 90 new associates. This facility opening means customers can access Kroger's incredible selection of fresh items, unique Our Brands products and favorite national brands, as well as individualized offers for the groceries most important to their families – all delivered directly to their door by a friendly, professional Kroger associate.

"We are thrilled to connect more Floridians to the Kroger Delivery...

Introducing The New Premium Steak Subscription Service Herd & Grace

Herd & Grace – the new premium delivery service for high-quality steaks sourced from pristine Australian and Tasmanian pastures – is looking to provide the best possible eating experience with world-class quality Australian beef directly to the doors of American consumers — for the first time. Herd & Grace is introducing the gift of world-class luxury and has created the perfect gift for all occasions ranging from curated boxes, custom boxes, individual cuts, gift cards and yearly subscriptions.

"For so many reasons, we think this is the very best beef available...

Amazon Raises Fees For Free Delivery Of Groceries Online

Amazon Prime members who order groceries online through Amazon Fresh will soon pay a lot more to get free delivery.

Starting Feb. 28, online Amazon Fresh grocery orders of less than $150 will incur delivery fees, Amazon.com Inc. said in an email to Prime members.

Delivery charges will be $9.95 for orders under $50, $6.95 for orders between $50 and $100, and $3.95 for orders between $100 and $150, Amazon said.

Currently, Prime members outside of New York City who spend...

Addie's Debuts as the East Coast's First Drive-up Grocer, with Rapid Expansion to Follow

Addie's, the drive-up grocer redefining the grocery shopping experience, officially launched today its first concept store with $10.1 million in seed funding led by the Disruptive Innovation Fund, the venture capital arm of Clay Christensen's Rose Park Advisors. Instead of patchworking together in-store grocery, online grocery, and direct-to-consumer delivery models, Addie's has built an entirely new one: a pick-up-only store designed solely for stocking, storing, and bagging groceries without the need for a shopper ever to step...

Uber Eats and Visa Partner for Greener Restaurant Packaging

Uber (NYSE:UBER) and Visa (NYSE:V) today announced a new program designed to support small-and medium-sized businesses in their transition to green and sustainable packaging solutions, as part of a broader year-long effort to support SMBs who use Uber Eats to grow their businesses.

Together, the two companies will make $1 million accessible to qualifying Uber Eats restaurants in New York, Los Angeles, London, Paris and Madrid to be used towards funding sustainable packaging solutions to help transition to a greener future, which hospitality industry research indicates...

Mercatus Unveils Next Generation Mobile Grocery Shopping App Providing Greater Customer Convenience

Mercatus, a leading provider of grocery eCommerce solutions, today announced the evolution of Mercatus Mobile -- an entirely new mobile commerce experience for grocery retailers and their customers. Built from the ground up with the latest mobile innovations in mind and using a completely new architecture, Mercatus Mobile delivers a seamless shopping experience to help grocers increase mobile conversions, improve order frequency and retain online customers.

The new mobile app offers grocery retailers more control over their online experience providing direct access...

Grocers' Websites Were Well-Prepared for Holiday Shopping Spike, but Struggled on Fulfillment

Incisiv, a next-generation industry insights firm that helps retailers and brands navigate digital disruption, and Wynshop, the leading provider of digital commerce and fulfillment solutions for local-store based retailers, today revealed the findings from their State of Digital Grocery 2022 Performance Scorecard on Grocery Doppio. The scorecard provides a quantitative look back on the growth and changes in the digital grocery market in 2022, including new data for the month of December and grocers' outlook for 2023...

Year-End Grocery Doppio Survey Predicts: 87% of Shoppers will Purchase Groceries Online and Spend Up

Incisiv, a next-generation industry insights firm that helps retailers and brands navigate digital disruption, and Wynshop, the leading provider of digital commerce and fulfillment solutions for local store-based retailers, today revealed the findings from their State of Digital Grocery Performance Scorecard for November, 2022, reflecting late November/early December shopping data, as well as polling responses from 2,010 grocery shoppers and 203 grocery industry executives.

Waiting until the end of the year for the most accurate predictions, Grocery Doppio asked grocers and...

Uber Partners with Meijer to Expand On-Demand Grocery Delivery Across Midwest

Today, Uber Technologies, Inc. (NYSE: UBER) announced its new partnership with privately-owned Meijer to offer on-demand and scheduled grocery delivery to customers across the Midwest, and solidifying Uber Eats' national expansion of grocery selection for consumers across Illinois, Indiana, Kentucky, Michigan, Ohio, and Wisconsin.

Beginning this week and continuing through the winter, nearly 250 Meijer locations will be available to shop through Uber and Uber Eats. This upcoming holiday season, customers will be able to order their favorite Meijer must-haves, from fresh and frozen turkeys...

Consumers Plan to Do More Holiday Shopping In Stores Than Online, Reports NPD

Consumers have relied more on e-commerce since the pandemic began, but that’s changing this year

The number of consumers planning to shop online for the holidays fell from 85% last year to 80% this year, which is the largest ever shift favoring stores, according to the annual holiday purchase intentions survey from The NPD Group. This is also the first year, since before the pandemic, that consumers expect to make more of their holiday purchases in stores (46%) than online (45%). Checkout receipt-based insights from...

SpotOn Finds Most Restaurant Operators Making Operational Changes to Capitalize 2022 Holiday Season

As restaurants gear up for the holidays, SpotOn, the top-rated software and payments partner for restaurants, is helping owners and operators maximize revenue and streamline operations for a memorable—and profitable—season. According to SpotOn’s State of Restaurant Tech Report, restaurant operators say that the holiday season accounts for up to 20% of their annual sales, with fine dining operators putting that figure at nearly half (49%). With a significant portion of annual revenue on the line, restaurants are turning to technology to drive operational efficiencies... 

Soak Up Last Night's Fun with Einstein Bros. Bagels New All-Nighter Breakfast Box

Einstein Bros. Bagels is launching the All-Nighter Breakfast Box just in time for the Halloween party circuit. Specially curated to help guests recover from over-imbibing, the All-Nighter Breakfast Box is available exclusively through online ordering.

Guests can feast on the exclusive bundle box featuring Einstein Bros. Bagels' tastiest sweet and savory breakfast items when they order online for a limited time. The All-Nighter Breakfast Box, for only $13.99, includes:

• The fan-favorite All-Nighter Egg Sandwich is loaded with two...

Jack in the Box’s New Online Ordering Makes Satisfying Cravings Even Easier

Jack in the Box, one of the nation’s largest hamburger chains with more than 2,200 locations across 21 states, has launched a brand-new ordering website and native mobile app. The updated app and site were developed in partnership with Bounteous, the digital innovation partner for the world’s most ambitious brands.

Jack in the Box's online ordering and integrated mobile app features a full array of capabilities including full menu ordering, customization options, location finder, product and restaurant information, flexible delivery or pickup options and an integrated loyalty...

Retailers Say New Fed Debit Card Regulations Mean Networks Will Have to Compete Online

The National Retail Federation today welcomed the Federal Reserve’s approval of regulations that clarify that banks and credit card networks are legally required to give retailers a choice between two unaffiliated networks over which to route debit card transactions regardless of whether purchases take place in-store or online.

“The Federal Reserve has declared once and for all that a debit transaction is a debit transaction no matter where it takes place and that merchants have the right to choose the network that offers the..."

Southeastern Grocers to Debut Innovative Delivery and Curbside Pickup Experience by DoorDash

Southeastern Grocers Inc. (SEG), parent company and home of Fresco y Más, Harveys Supermarket and Winn-Dixie grocery stores, will soon offer a new, convenient means to shop for groceries online that will also allow customers to enjoy the same prices as shopping in store. Starting in October, customers can utilize SEG’s proprietary new offering to shop their local Winn-Dixie and Harveys Supermarket stores online and have their groceries delivered right to them in as little as two hours with the...

DoorDash Unveils Top 100 Most Loved Restaurants

DoorDash shared its first annual awards list honoring the top 100 Most Loved All Star Restaurants in the United States for 2022.

The restaurants included in the list are top-rated by users of the DoorDash platform and are exceptional at operations, with the company saying less than 1% of restaurants qualifying.

DoorDash said winners included poke shops to Italian eateries. It wants to set its partners up for success and growth and the list is meant to recognize and reward the best relationships on its platform...

Grubhub and Cartken Partner to Bring Robot Delivery to College Campuses

Grubhub, the leading online and mobile food-ordering and delivery platform on college campuses, and Cartken, a technology startup that specializes in self-driving, AI-powered robotics and delivery operations, announced a partnership today to bring robot delivery to college campuses. This delivery was piloted at Ohio State University this spring, and a full roll out is expected when students return to campus this fall.

Grubhub partners with more than 250 college campuses across the United States to give students the ability to integrate meal plans directly into their...

DoorDash Unveils What -- and How -- Americans Have Been Ordering Online This Year

Today, DoorDash released its second annual Restaurant Online Ordering Trends Report which takes a deep dive into consumer online ordering preferences and emerging dining trends as to what Americans are ordering online and eating now.

The restaurant industry has dramatically changed since the onset of the COVID-19 pandemic, and off-premise dining is now more important than ever for both restaurants and customers. In fact, in Q1, more consumers than ever before were ordering on DoorDash and there are more DashPass members than ever before...

Now You Can Order Domino's® Pizza … With Your Mind

What if you could order pizza with your mind? Now you can, thanks to Domino's new mind ordering app. Domino's Pizza Inc., the largest pizza company in the world, is teaming up with Netflix to introduce the latest strange thing to come out of Hawkins National Lab.

Domino's mind ordering app is a new immersive experience which places "test subjects" inside Hawkins National Lab in Hawkins, Indiana – transporting them to the center of "Stranger Things" in 1986. Users can explore the lab, uncover Easter eggs, use their...

Fuzzy’s Taco Shop Launches Online Ordering for Catering

Fuzzy’s Taco Shop announces the launch of their online ordering platform for catering orders to make enjoying their scratch made favorites with family, friends, and coworkers even more convenient. The Texas-based restaurant group is recognized for their Baja-style fare with nearly 150 franchise- and corporate-owned locations in 17 states.

The growing taco shop concept partnered with Olo, a leading on-demand commerce platform powering the restaurant industry’s digital transformation, to integrate catering into their online ordering platform.

“We’ve seen our catering sales increase..."

Grubhub Launches Pay Card for Corporate Clients to Enhance Order Flexibility

Grubhub, a leading U.S. food-ordering and delivery marketplace, today announced it will be offering a corporate pay card to help drive orders to local restaurants and increase order flexibility for in-office and at-home employees. The new Grubhub Pay Card will allow employees working for companies that have a Grubhub Corporate Account to order on and off the Grubhub Marketplace with their allocated line of credit, meaning they can use it at any restaurant that takes debit and credit card payment.

With a Grubhub Corporate Account...

Amazon Creates $1 Billion Fund for Supply Chain Innovation

Amazon will invest $1 billion into supply chain technology.

Amazon is launching a $1 billion venture investment program for logistics and fulfillment technology.

The e-tail giant’s new funding initiative, called the Amazon Industrial Innovation Fund (AIIF), is meant to advance and support innovation in customer fulfillment, logistics, and the supply chain. According to Amazon, increasing customer demand for online shopping and fast delivery led it to create the fund.

Amazon says the new fund will invest in companies that develop and provide solutions that “incrementally increase delivery...

Wegmans Food Markets Now Accepts EBT SNAP Payments for Same-Day Delivery and Pickup via Instacart

Instacart, a leading retail enablement company in North America, and Wegmans Food Markets today announced the that they will accept Electronic Benefits Transfer and Supplemental Nutrition Assistance Program (EBT SNAP) payments across its 106 stores in New York, Pennsylvania, New Jersey, Maryland, Massachusetts, Virginia and North Carolina. EBT SNAP will be available for purchases made at Wegmans via the Instacart website and mobile app.  

Cosmic Wings Expands Reach with DoorDash and Grubhub to Deliver Out-of-this-World Menu

Cosmic Wings today announced a partnership with DoorDash and Grubhub that will open a whole new universe to wings fans. Guests can now order their favorite Cheetos®-dusted wings and menu items from Cosmic Wings through DoorDash; and preparing for take-off two weeks later on April 15, Cosmic Wings will be available on Grubhub.

The Cosmic Wings menu includes a selection of crowd pleasers like chicken tender dippers, waffle fries and onion rings...

Restaurant Online Ordering System eHungry Cooks Up New Features

eHungry, a popular private label restaurant ordering system, announces they have rolled out the latest version of their online ordering platform for their restaurant clients. The exciting update to their system includes a new customer-focused design and numerous new features: advanced prep times and throttling to help restaurants avoid being slammed with orders; integration with over 70 payment providers so restaurants can save on credit card fees; an enhanced mobile app for better order handling; and a free website builder for new restaurants that don't have a Web presence...

Earn 3 Times More Points on National Burrito Day Through the Chronic Tacos Loyalty Program

Chronic Tacos, leading fast-casual authentic Mexican grill, is celebrating National Burrito Day where customers can earn 3 points per dollar on all orders online, in-app or in stores on April 7th. This promotion will last all day.

"We are excited to offer our loyal customers a way to earn more points on National Burrito Day," said Michael Mohammed, Chronic Tacos CEO. "Our new app will allow our customers to earn points which they can redeem for free menu items. The more..."

Convenience, Technology and Engagement are the Changing Face of Grocery Shopping in India

Grocery shopping has entered a new era in India, influenced by factors such as the fast-paced changes in technology and evolving consumer behaviour. Here, we explore the key trends that are influencing Indian consumers’ online and in-store grocery shopping habits.

Engaging experiences, convenient delivery
The pandemic has given rise to a number of ordering and delivery services – bringing home-bound consumers everything from medicines to groceries. Two in five Indian consumers find using online grocery shopping apps convenient. At the same time, nearly two-thirds...

Wix Partners with DoorDash to Launch On-Demand Delivery for Restaurants

Wix.com Ltd., a leading global SaaS platform to create, manage and grow an online presence, today announced a partnership with DoorDash Drive, DoorDash's white-label fulfillment platform that powers direct delivery for any business, to integrate with Wix Restaurants. The integration provides restaurant owners using Wix Restaurants access to an expansive delivery fleet.

Businesses built on Wix Restaurants can now fulfill delivery orders made directly on their website, their Dine App and their fully Branded App through DoorDash Drive. With this new delivery option, DoorDash Drive can provide...

U.S. Restaurant Industry Traffic Improves in February After January Declines 

The U.S. restaurant recovery got back on track in February after January declines, reports The NPD Group. Online and physical restaurant traffic was up 2%, and consumer spending was up 8% in February compared to a year ago. Total restaurant visits in the month were down 8% from the pre-pandemic level in February 2020, according to NPD’s continual tracking of the U.S. foodservice industry.

Quick service restaurant traffic improved by 1% in February compared to a 7% decline in February 2021. This February, online and physical visits to...

Digital Foodservice Ordering Continues to Accelerate in Canada

Digital foodservice ordering has been among the lifelines for Canadians throughout the pandemic. Although digital foodservice ordering was growing before the pandemic, the pandemic accelerated its growth, reports The NPD Group. Over the last two years, digital orders for carry-out and delivery from restaurants and other foodservice outlets have increased by 155%, according to NPD’s continual tracking of the Canadian foodservice industry.

Ordering through mobile apps represents the bulk of digital orders. In January 2022, mobile app orders represented 75% of all digital foodservice orders. 20% were internet orders, and 5%...

Instacart Unveils Shoppable Recipes, New Product Integrations with TikTok, Hearst Magazines, & More

Instacart, the leading online grocery platform in North America, today announced Shoppable Recipes, new product integrations that will allow food creators to make their recipes shoppable on Instacart via strategic integrations on TikTok and Tasty, as well on Hearst Magazines' properties like Delish, Good Housekeeping, and more. Shoppable Recipes leverages Instacart's immense grocery catalog -- one of the largest in the world -- with real-time AI-driven modeling to find in-stock items and available Shoppers to get them delivered quickly, empowering people to turn the food...

Friendly's Restaurants Debuts First Friendly's Cafe

In 1935, the Blake Brothers founded their first ice cream shop in Springfield, Massachusetts and named it "Friendly." The name was a promise that the small ice cream shop would be a friendly place for families to enjoy a meal together. 86-years later the iconic brand is still delivering on that promise, while continuing to innovate for both loyal patrons and new customers.

Friendly's Restaurants announces the launch of Friendly's Cafe, a fast-casual concept, in Westfield, Massachusetts (291 East Main St.) which opened on Feb. 26. The new concept aims to deliver...

Grubhub Launches Ultrafast Delivery in Partnership With Buyk

Grubhub, a leading U.S. food-ordering and delivery marketplace, and Buyk, the newest real-time grocery delivery service, announced today a partnership to bring ultrafast grocery delivery to the Grubhub marketplace through Buyk and Grubhub branded concepts.

The fulfillment and delivery of orders will be handled by Buyk, and customers will be able to order from more than 30 initial participating locations in New York City and Chicago in the coming weeks. More than 2,000 grocery and convenience items from local and national vendors, as well as Buyk's own private label products...

Grubhub Launches Grubhub Goods Brand Nationwide

Grubhub, a leading U.S. food-ordering and delivery marketplace, announced today national availability of its branded convenience concept, Grubhub Goods. Grubhub now offers on-demand convenience delivery to diners from more than 3,000 Grubhub Goods locations across the country.

This nationwide expansion is in collaboration with 7-Eleven and follows a successful pilot in New York of more than a dozen Grubhub Goods locations offered with 7-Eleven in Manhattan. The Grubhub Goods locations with 7-Eleven reach the vast majority of Grubhub's diners nationwide and feature a selection of 7-Eleven's most...