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Report Finds Full-Service Restaurants are Winning Back Customers with Menu Updates
Full-service restaurants are hoping to make a comeback in 2025, thanks to menu updates and operational improvements, according to Chatmeter’s latest Full-Service Reputation Ranking Report.
The report, based on over one million reviews from June 16, 2023 to June 15, 2025, analyzed customer feedback across 10 of America's largest casual dining chains. The findings suggest that restaurants introducing new menu items and enhancing the overall dining experience are seeing a spike in both demand and customer reviews.
The Cheesecake Factory, which claimed the...
Study Finds 61% of US Consumers are Scaling Back on Restaurants, Spending Less on Groceries
As tariffs and inflation continue to impact consumers, Americans are spending less on food. According to Popmenu, which currently serves over 10,000 restaurants, 67% of consumers are scaling back their budgets.
The nationwide study tracked the dining and spending habits of 1,000 people 21 and older from June 16 to June 17, 2025. When asked to name the areas where they are cutting back the most, restaurants landed the number one spot, with 61% saying they are eating out less and staying in...
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