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Thu. Jun 10, 2021

DoorDash Expands To Japan


























































SpartanNash Announces More Perks, Greater Value for Online Grocery Shoppers

As part of its commitment to make online shopping for groceries accessible, affordable and convenient, Fortune 400 grocery retailer and distributor SpartanNash Company announced expanded benefits available exclusively for its Fast Lane subscribers.

Annual Fast Lane subscriptions are available for $49 per year and include free, unlimited curbside pickup at any SpartanNash store that offers Fast Lane online grocery shopping (a $4.95-per-order savings). Now, Fast Lane subscribers can save even more with...

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Jun 18 8:29 AM, General News



DoorDash Expands To Japan

DoorDash the largest on-demand logistics platform for door-to-door delivery in the U.S., announced its official launch in Japan, beginning with Sendai. This marks the company's first market expansion in Asia and third country outside the U.S., including Australia and Canada.

As DoorDash continues to invest in international growth in its commitment to empower local economies, Japan, one of the most restaurant-dense countries in the world, offers a unique market opportunity for the company to support local businesses with...

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Jun 10 8:30 AM, General News


Nathan’s Famous Launches Brand’s First Natural Casing Footlong Hot Dog

Nathan’s Famous announced the creation of its first footlong hot dog. The footlong hot dog features all the makings of a Nathan’s Famous hot dog – the natural casing and the Nathan’s Famous secret spice recipe.

"Indulgence isn’t a bad thing, especially when it comes to a Nathan’s Famous hot dog,” states James Walker, Senior Vice President, Restaurants. “Whether you like it plain, or with just a little Nathan’s Famous mustard, or you go all out with our world-famous chili cheese dog, a Nathan’s Famous hot dog is certainly...

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Jun 9 8:23 AM, General News


NRF Chief Economist Says 'Satellite Account' Would Better Measure Retail Performance

National Retail Federation Chief Economist Jack Kleinhenz today backed a recommendation that federal agencies should create a “satellite account” to better assess the performance of the retail industry, saying traditional statistical measurements do not accurately reflect the industry’s contribution to the economy amid the increase in online shopping and other changes.

“In recent years, critics have claimed the retail industry is facing an existential crisis, that retail is not growing and that we are entering – if not already in – a retail apocalypse,” Kleinhenz said. “This is not an accurate picture, and the analysis driving this conclusion is incomplete. But why has this become...

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Jun 8 8:33 AM, General News


Most British Online Grocery Shoppers Plan to Continue Online Grocery Shopping After the Pandemic 

The great online grocery shopping boom is here to stay as 90% of current online grocery shoppers plan to keep shopping for their groceries online once the peak of COVID-19 passes. Meanwhile, just 5% of these shoppers say they are planning to stop doing so.

An impressive three in five (59%) Brits are online grocery shoppers, up from 50% in 2019 – this represents the highest level of growth recorded in the past decade. In addition to user growth, the category is experiencing increased usage from existing users, with over half (53%) of online grocery shoppers doing...

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Jun 3 8:20 AM, General News


Instacart Launches Priority Delivery and Introduces 30-Minute Grocery Delivery

Instacart introduced "Priority Delivery," a new experience that unlocks faster grocery delivery for customers across the U.S. and Canada. As part of this launch, customers in some of the largest cities in the U.S. will now have access to grocery delivery in as fast as 30 minutes. With Priority Delivery, Instacart is bringing the in-store express lane online, helping customers immediately get what they need delivered from their favorite grocers and specialty retailers. With this launch, Instacart is unveiling a new Priority Delivery product experience that makes it even easier for customers to discover the fastest delivery windows available in their area.

As part of the rollout of Priority Delivery, customers in more than 15 of the largest cities in the U.S., including Chicago, Los Angeles, Miami, San Diego, San Francisco, and Seattle, across more than 300 store locations, will now be able to access 30-minute delivery from...

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Jun 1 8:27 AM, General News


Instacart and 7-Eleven Expand Nationally, Unlocking Faster Convenience Delivery

Instacart, the leading online grocery platform in North America, announced the expansion of its collaboration with 7-Eleven, the world's largest convenience retailer, to nearly 4,000 new stores nationwide. With this expansion, Instacart now delivers from nearly 6,000 7-Eleven® stores, reaching nearly 60 million U.S. households across the country. To make it easier for customers to instantly connect to their favorite convenience retailer and get the goods they need, customers also now have access to 7-Eleven delivery via Instacart in as fast as 30 minutes. Today, consumers nationwide can choose from thousands of essential products from 7-Eleven - including pantry staples, household items, alcohol, snacks, over-the-counter medication, and more - to be delivered from the store to their door.

With the announcement, 7-Eleven delivery via Instacart is now available across...

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May 25 8:32 AM, General News


U.S. Restaurant Carry-Out and Delivery Digital Orders Soar During the Pandemic

Digital ordering was a lifeline for consumers and U.S. restaurants, particularly full service restaurants, during the pandemic, reports The NPD Group. In the year ending March 2021, which covers a full year since the start of the pandemic, restaurant digital orders grew +124% compared to prior year. Digital orders for carry-out, which represented 62% of all digital orders, increased by +130%, and digital orders for delivery grew by +142% in the period compared to year ago and held 38% share of total restaurant digital orders, according to NPD’s ongoing foodservice market research, CREST®.

Digital ordering offered full service restaurants, which operated under varying degrees of mandated dine-in restrictions throughout the pandemic, much needed...

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May 13 8:30 AM, General News


Grubhub Unveils Grubhub Direct, a Commission-Free Platform

Grubhub announced Grubhub Direct, a platform to help independent restaurants better compete online through commission-free online ordering and access to their customer data. With nearly 10 years building branded ordering and loyalty experiences for large restaurant chains, Grubhub is leveraging its expertise to help independent restaurants develop their own customized ordering websites, empowering them to market directly to their diners, receive their diner data and manage their branded website—all without any marketing fees.

"We're constantly listening and learning from our independent restaurant partners, and we've heard them. Restaurants want more options to build their brands online and maintain a loyal base of diners through their own channels," said Matt Maloney, founder and CEO of Grubhub. "That's why we're opening...

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May 13 8:30 AM, General News


Grubhub Reports First Quarter 2021 Results

Grubhub announced financial results for the first quarter ended March 31, 2021 and also posted a letter to shareholders on its investor relations website. For the first quarter, the Company reported revenues of $551 million, which is a 52% year-over-year increase from $363 million in the same period last year. Gross Food Sales grew 60% year-over-year to $2.6 billion, up from $1.6 billion in the first quarter of 2020.

"We are proud of our continued role in helping restaurants grow their businesses and supporting the communities where they operate. Our team continued its strong execution in the first quarter – easily hitting records for all of our key business metrics," said Matt Maloney, Grubhub founder and CEO. "With yesterday's public filing of the registration statement and...

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Apr 30 8:27 AM, General News


DoorDash Announces Pricing Updates

DoorDash unveiled new pricing changes designed to better support restaurant partners. Beginning today, all U.S. local restaurants will have a choice of three different delivery commission price points with new Partnership Plans, starting with a 15% option. Additionally, DoorDash is lowering Pickup commission costs to 6% and making Storefront, a commission-free online ordering product, free (except for payment processing fees) for all restaurant partners. These actions are intended to create more choices and solutions across a portfolio of restaurants' needs and put more profits into the pockets of local businesses.

"There is a massive, increasingly digital opportunity for small restaurants, and we believe that when we work together, we can help them capture more of that market in a post-pandemic world––in-store, online, through a third-party partner, or any combination of these three," said Christopher Payne, COO of DoorDash. "Over the past year, we've introduced...

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Apr 28 8:30 AM, General News


P.F. Chang's Celebrates Spring Holidays with New Menu

P.F. Chang’s is celebrating a season of moms, dads and graduates, creating a unique and memorable celebration experience for each signature event. Launching is an updated menu, suited for celebrations of all kinds. The exclusive pre-fixed menu includes a selection of four courses and a glass of wine for $50 per person.

“At P.F. Chang’s, we believe there’s much cause for celebration over the coming weeks, whether it’s honoring important family members or hard-working scholars,” said Tana Davila, chief marketing officer for P.F. Chang’s. “We’re always a place to celebrate life’s milestones – both big and small – but...

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Apr 23 8:33 AM, General News


Kroger Introduces First-of-its-kind, Delivery-focused Customer Fulfillment Center

Grocery retailer Kroger has launched its first Customer Fulfillment Center (CFC). The CFC aims to transform the grocery delivery process with the help of technology developed by Ocado.

"2020 was a pivotal year for grocery e-commerce, with Kroger's digital business scaling to over $10 billion—and achieving a record digital sales increase of 116%," said Rodney McMullen, Kroger's chairman and CEO. "We're incredibly proud to achieve this milestone that advances our position as one of America's leading e-commerce companies...

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Apr 20 12:01 PM, General News


Kroger Delivery Introduces First Customer Fulfillment Center

Kroger is launching the first Customer Fulfillment Center (CFC), combining vertical integration, machine learning, and robotics with affordable, friendly, and fast delivery service for fresh food.

Located in Monroe, OH – a city north of Cincinnati – and powered by Ocado Group, a world leader in technology for grocery e-commerce, the CFC is the first to open, transforming and supporting the grocer's thriving digital business.

"2020 was a pivotal year for grocery e-commerce, with Kroger's digital business scaling to over $10 billion—and achieving a record digital sales increase of...

 

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Apr 16 9:46 AM, General News


Taco Bell to Continue New York City Expansion this Month 

Taco Bell is making its presence known with a new Cantina in the heart of Times Square. Built with the energy and on-the-go vibrance of New York City in mind, the newest restaurant embraces technology in a whole new way to serve the demands of New Yorkers.

The Cantina opens its doors to New Yorkers on April 14. Below are the unique elements of both the restaurant itself and its new neighborhood...

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Apr 14 8:24 AM, General News


Canada: Dine-In Restaurant Visit Declines Soften in February when Restrictions were Eased
The pent-up demand for indoor dining was evident in February after dine-in restrictions were eased in Canada’s largest provinces. Dine-in restaurant visits increased by 4 percentage points in February compared to January, an increase of 10.5 million visits versus prior month. The downside of this news is the still deep traffic declines in on-premises dining. Dine-in visits declined by -79% in February compared to same month last year and were down -85% in January compared to last year, according to NPD, which continually tracks consumers’ use of Canadian restaurants and other foodservice outlets.

Off-premises dining, like carry-out, delivery, and drive-thru, has been the beneficiary of the indoor dining restrictions. In January off-premises visits, digital or physical, were up...

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Apr 8 10:25 AM, General News


Pizza Hut Launches a Digital Carryout Option

After becoming the first national pizza brand to offer Contactless Curbside Pickup, Pizza Hut is doubling down on safety and convenience and launching The Hut Lane™, a dedicated digital order pick-up window available at over 1,500 locations across the country with more to come.

As customer preferences shifted during the early months of the pandemic, Pizza Hut adapted to offer a way for customers to place digital orders without ever having to leave their vehicles. The Hut Lane represents the next evolution of this breakthrough experience, offering safety, convenience and speed without customers ever having to park their cars.

"We are giving our customers a variety of options to optimize their pizza-eating experience as we build on our business momentum," said Nicolas Burquier, Chief Customer & Operations Officer, Pizza Hut. "Not only do we offer industry-leading, innovative menu items that are only...

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Mar 31 10:03 AM, General News


Kroger Outlines Strategy to Deliver Strong and Sustainable Total Shareholder Return Through Digital

The Kroger Co. (NYSE: KR) will host a virtual 2021 Investor Day today to provide an update on the company's strategic initiatives and plans to deliver strong and sustainable total shareholder return of 8% – 11%.

"Kroger continues to deliver for customers through our seamless ecosystem and relentless focus on freshness, value and convenience," said Rodney McMullen, Kroger's chairman and CEO. "Building upon the foundation established by our Restock Kroger transformation, and leveraging key learnings from operating during the pandemic, our strategy of Leading With Fresh and Accelerating With Digital is designed to convert our industry's near-term tailwinds into long-term competitive advantages...

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Mar 31 9:36 AM, General News


Dunkin’ Celebrates 1,000th Next Generation Restaurant Opening

Back in 2018, Dunkin' opened its first Next Generation restaurant in Quincy, MA, featuring a new design with a modern atmosphere and innovative features. Now, just three years later, Dunkin' is celebrating the opening of its 1,000th Next Gen restaurant in Woodstock, GA.

For the official ribbon-cutting, franchisee Andy Awale of the Awale Network was joined by Scott Murphy, Head of Inspire Brands Beverage-Snack Category and President of Dunkin’, and Mathias Piercy, Regional Vice President at Dunkin’. Other festivities included merch and free coffee giveaways, a presentation of a $1,000 grant to the Northside Hospital Cherokee NICU – Miracle Babies Fund from the Dunkin’ Joy in Childhood Foundation, and a donation of 1,000 pounds of Dunkin’ packaged coffee to the Never Alone food pantry.

The Next Generation store concept includes...

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Mar 30 8:46 AM, General News


Aramark Welcomes Fans Back to Sporting Events

As pro sports teams begin to welcome fans back, having fans in the stands for this season’s MLB Opening Day will take on added meaning for America’s Pastime. Whether it’s a ballpark, stadium or arena, Aramark, the leading food and beverage partner of major league sports teams, is meeting and exceeding the safety and hygiene standards required in today’s environment, while also improving the overall gameday dining experience, with new and proven solutions.

Innovative Solutions for Frictionless & Contactless Service

To create a safe, efficient and frictionless service experience for fans, Aramark’s continuous pipeline of testing and development of fan-friendly technology and innovative self-service concepts is proving to be a benefit for operating in today’s world and has paved the way for...

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Mar 26 8:36 AM, General News


Chekout, a New Foodservice Delivery Platform, Launches in NYC

Chekout, a new service company specializing in superior food delivery, has officially launched in the New York City area. Through their app, Chekout provides the effective and properly priced delivery service for both the restaurant and consumer. Restaurants benefit from Chekout's promise to never cut into any of their profits, and therefore it is 100% free to use. For diners, the platform guarantees that menu prices will never be inflated, and consumers will never pay more than $2.50 for delivery no matter their distance from the restaurant or their order total. This new service was created to disrupt the third-party food delivery industry, that has been known for increasingly high pricing, and bring a new approach to the way consumers order food.

"Our business model is based on treating our customers and restaurant partners as fairly and with as much respect as possible," says Christopher Bruno, Founder & CEO of Chekout. "We are creating an app/platform that will eliminate the fees customers and restaurants have been paying...

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Mar 26 8:33 AM, General News


Chipotle Invests in Leading Autonomous Delivery Company, Nuro

Chipotle Mexican Grill announced that it has invested in Nuro, a leader in autonomous delivery, as part of their Series C funding round. Nuro uses robotics in their fleet of on-road, occupantless and autonomous vehicles to deliver everyday consumer goods. This is the first significant investment in a third-party technology company the organization has made since Chairman and Chief Executive Officer Brian Niccol took the helm in 2018.

Expanding access and convenience through Chipotle's digital ecosystem is a strategic priority for the company. Chipotle's digital business grew over 174% year over year in 2020, with about half of the digital sales coming from...

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Mar 25 8:33 AM, General News


National Restaurant Association Survey Breaks Down How Consumers Used Restaurants During Pandemic

In the early days of the coronavirus pandemic, the National Restaurant Association began a weekly survey of 1,000 adults to see how they were utilizing restaurants.

Starting in February 2020, the survey “tracks the extent to which U.S. adults participated in restaurant and foodservice on a week-to-week basis.”

The survey is broken down into six periods over the past 12 months and focuses on patronage during breakfast, lunch, afternoon snack/beverage and dinner and both on-premise and off-premise dining...

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Mar 23 8:58 AM, General News


Quicklly Expands Industry-Leading Digital Marketplace to New York-New Jersey Metro Area

On the heels of a remarkable $1.27 million pre-seed funding round, Quicklly, the nation's largest and most comprehensive Indian and South Asian food marketplace, today announced the expansion of their footprint to now serve customers in the New York-New Jersey Metropolitan Area. 

With a delivery range that stretches from Journal Square to ManhattanHobokenEdison, and up to Long Island, Quicklly is now making the savory tastes, smells, and offerings of New Jersey's India Square more accessible to customers within a 20+ mile radius...

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Mar 23 8:15 AM, General News


Chipotle Launches New Hand-Crafted Quesadilla as Its First Customizable Digital-Only Entree
Chipotle Mexican Grill announced it is introducing a new Hand-Crafted Quesadilla as a digital-only menu item on March 11. The Quesadilla marks the first customizable entrée Chipotle will add to its menu since it introduced a salad option 17 years ago.

"We're so excited to answer the call from fans and introduce one of the most highly anticipated menu items in our brand's history," said Chris Brandt, Chief Marketing Officer. "The Hand-Crafted Quesadilla brings so many new possibilities to our menu, and fans will love exploring fresh flavor combinations through...

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Mar 10 8:23 AM, General News


Challenges Facing Foodservice Industry in 2020 Spurred Significant Growth in Off-Premises Services

The COVID-19 pandemic shook the world in 2020, leading to one of the steepest declines the global foodservice industry has experienced in recent history, according to global information company The NPD Group.

The pandemic interrupted years of growth in foodservice, causing a 20% drop in global sales and a 21% decline in total visits in 2020, to 958 billion euros ($1.157 trillion USD).

While mandated lockdowns restricted dine-in options, consumer demand for restaurant food was not abated, leading to unprecedented growth in...

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Mar 9 8:17 AM, General News


BJ’s Wholesale Club Adds Online EBT Payment Option for Pickup Orders in Select States

BJ’s Wholesale Club, a leading operator of membership warehouse clubs in the Eastern United States, announced that it now accepts EBT payments for SNAP eligible items on BJs.com for in-club pickup and curbside pickup orders in Florida and North Carolina.

BJ’s members in these states can now seamlessly shop for their groceries on BJs.com for in-club pickup or contactless curbside pickup and use their EBT card for SNAP eligible items at checkout. The retailer’s easy two-step checkout process for online EBT payment also includes the option to...

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Mar 8 8:27 AM, General News


Three Quarters of Brits Would Shop At an Amazon Grocery Store 

With the first Amazon grocery store now open in Britain, latest research from Mintel reveals that three quarters (76%) of Brits say they would shop at one.

When asked what would encourage them to shop at a physical Amazon grocery store, almost two thirds (63%) of consumers said they would be attracted to discounts for Prime membership. Meanwhile, a quarter (24%) would like the opportunity to be able to collect online orders. Overall attraction in shopping at these physical stores was higher among younger shoppers, with...

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Mar 5 8:20 AM, General News


Cracker Barrel Offers New Prime Rib Heat n' Serve and Creative Basket Options

Cracker Barrel Old Country Store® announced the launch of its Spring Into the Season campaign, featuring a new, homestyle Prime Rib Heat n' Serve meal and Baskets for Every Occasion gift options to make the most of the Easter holiday and life's most memorable milestones. Plus, Cracker Barrel's popular classic Easter Heat n' Serve meal including spiral-sliced sugar-cured ham will be back in two sizes – Feast and Family Dinner.

"Whether you're craving a country feast, refreshing your home for Spring, or planning to give one-of-a-kind Easter baskets, Cracker Barrel is here to offer convenient and delicious ways to make new traditions at home or celebrate with us around one of our tables," said Cracker Barrel Senior Vice President and Chief Marketing Officer Jennifer Tate. "This year, we're especially excited to offer...

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Mar 4 8:31 AM, General News


Ghost Kitchens Partners With Walmart Canada to Offer One-Stop Meal Pickup or Delivery

Ghost Kitchen Brands (GKB) is excited to announce it is teaming up with Walmart Canada, its first partnership with a big-box retailer to bring one-stop meal pickup and delivery to more Canadians. The first Ghost Kitchen at Walmart is now open in the St. Catharines Walmart (420 Vansickle Rd.) with additional locations in Woodstock, Toronto, Lachenaie and Saint-Constant to open in the coming months.

Customers can order freshly prepared meals in-store and online for contactless pickup or delivery (from a third-party app such as Uber Eats), and mix and match from more than 20 well-known brands including...

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Mar 2 8:22 AM, General News


BJ’s Wholesale Club Introduces New App Features for Seamless Shopping 

BJ’s Wholesale Club announced that the company is making it easier for members to seamlessly shop and save by launching new features on the BJ’s app.

The BJ’s app includes a refreshed homepage where members can now easily reorder their favorite items, quickly clip digital coupons and conveniently shop using digital services, such as same-day delivery, buy online, pick up in-club and curbside pickup.

“The BJ’s app is the easiest way to get the most out of your BJ’s membership, from...

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Feb 17 8:26 AM, General News


Foodservice and Retail Get Creative for an Unprecedented Valentine’s Day 

While the pandemic has caused disruptions to gatherings and going out, there remains a special significance around Valentine’s Day. Consumers are committed to celebrating the holiday, even if traditional celebrations must be altered. According to the National Retail Federation, about 52% of adults plan to celebrate Valentine’s Day this year, spending a total of $21.8 billon.

Nearly three-quarters of consumers celebrating the holiday this year feel it is important to do so given the current state of the pandemic. The virus is still a focus, with 74% indicating it will directly impact their plans for the holiday. About 24% of consumers plan to gift their loved one with an evening out, the lowest in...

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Feb 12 8:31 AM, Urner Barry


Londoners Driving Trend for Delivery of Snacks and Coffee

There’s a new food trend emerging in the capital. Latest analysis from The NPD Group shows a significant rise in families in London ordering snacks and coffee delivered to their home. Demand from families for snacking delivered by foodservice operators and delivery platforms like UberEats and Deliveroo increased strongly, up +95% in London in 2020 versus 2019. This is significantly ahead of the +11% increase in orders placed by families across the country as a whole.

London currently represents one quarter of the UK’s snacking via delivery market. Dominic Allport, Insights Director (Foodservice), The NPD Group says “During 2020, London was the only region to see a rise in snacking via delivery. The main reason is the greater use of delivery subscriptions such as...

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Feb 12 8:30 AM, General News


Instacart and Family Dollar Partner to Launch National Same-Day Delivery

Instacart, a leading online grocery platform in North America, announced a new national partnership with Family Dollar to deliver from more than 6,000 stores across the U.S. With this new partnership, customers now have access to same-day delivery of Family Dollar's broad and affordable selection of household goods, pantry and baby essentials, electronics, office and school supplies, personal care items, and more in as fast as an hour. This expansion builds on the companies' successful 275-store pilot that initially launched in late-2020.

Customers rely on Instacart to get all the groceries and goods they need delivered to their door safely and conveniently. Whether stocking up the fridge or pantry, enhancing...

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Feb 8 7:21 AM, General News


Grubhub Reports Fourth Quarter And Full Year 2020 Results

Grubhub Inc., a leading online and mobile food-ordering and delivery marketplace, today announced financial results for the fourth quarter and full year ended December 31, 2020 and also posted a letter to shareholders on its investor relations website. For the fourth quarter, the Company reported revenues of $504 million, which is a 48% year-over-year increase from $341 million in the same period last year. Gross Food Sales grew 52% year-over-year to $2.4 billion, up from $1.6 billion in the fourth quarter of 2019.

"We remain steadfast in our support of our restaurant partners as the ongoing pandemic continues to weigh on their businesses and their local communities. From increased marketing spend and reduced commissions, to winterization grants and free digital ordering tools, we continue to be fully committed to...

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Feb 5 3:04 PM, General News


Insight Into Key Markets Ahead of the ‘Big Game’ as Foodservice Takes Unique Approach to Gameday

Heading into the big game last February, the coronavirus was just a blip on everyone’s radar, the focus was on ordering wings and appetizers for the pre-game party or planning a trip to a local sports bar.

This year, many Americans will be enjoying the big game in smaller groups and while meat lover’s pizzas and chicken wings will be devoured all night, trips to restaurants are out of the cards for some and businesses are shifting their takeout specials to cater...

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Feb 5 8:52 AM, General News


Chicory Survey Reveals That Over 50% of Consumers Place an Online Grocery Order Once a Week or More

Today, Chicory, the leading digital shopper marketing platform for CPG and grocery companies, released the results of a new national grocery consumer research study, Online Grocery Usership Changes Year Over Year. The results of this fifth quarterly consumer survey quantify the impact of COVID-19 on online grocery usage by comparing current 2021 results to past quarterly studies throughout 2020. For an infographic of the high-level data captured from this survey, please visit this link...

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Feb 5 8:28 AM, General News


Grubhub Reports Fourth Quarter And Full Year 2020 Results

Grubhub Inc. (NYSE: GRUB), a leading online and mobile food-ordering and delivery marketplace, today announced financial results for the fourth quarter and full year ended December 31, 2020 and also posted a letter to shareholders on its investor relations website. For the fourth quarter, the Company reported revenues of $504 million, which is a 48% year-over-year increase from $341 million in the same period last year. Gross Food Sales grew 52% year-over-year to $2.4 billion, up from $1.6 billion in the fourth quarter of 2019...

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Feb 4 9:14 AM, General News


Uber Eats Launches Eat Local: A Renewed Commitment to US Local Merchants

Uber Technologies, Inc. announced its Eat Local campaign, renewed efforts to support independent restaurant owners and operators in 2021 as the industry continues to face COVID-related challenges.

“We’re here for restaurants at Uber Eats—as we have been since the start of the health crisis,” said Stephane Ficaja, head of Uber Eats and Delivery for the US & Canada. “Today we’re committing $20 million through various initiatives at a critical time, renewing promises we’ve made on pricing, and will remain focused on our partners’ success in the months ahead.”

Details of the support package include...

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Feb 4 7:32 AM, General News


Taco Bell Introduces Build Your Own Cravings Box 

For just $5, Taco Bell is introducing a new Build Your Own Cravings Box. The offer will be available exclusively to Taco Bell Rewards Beta members on the Taco Bell app starting today, and to other Taco Bell digital customers on February 11.

Stretching customers' dollars further than ever before, the Build Your Own Cravings Box is the ultimate Taco Bell eating experience. Packaged in a convenient, recyclable paperboard box, guests can create their meal exactly as they please from a selection of favorites. With the click of a button, 18 different variations appear on Taco Bell's mobile and website, showcased in the following categories...

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Feb 3 8:29 AM, General News


Auntie Anne's Introduces New Pretzel Rollups Featuring Bacon and Turkey 

Auntie Anne's is here to help consumers shake up mealtime with something different. With more than 40% of consumers feeling challenged in having to plan different meals on a daily basis, Auntie Anne's is taking away the stress of mealtime and adding golden pretzels, cheddar, bacon, and turkey to everyday meals and snacks with all-new Pretzel Rollups.

Available in Turkey & Cheddar and Bacon & Cheddar, the Pretzel Rollups are made for pairing with dips and beverages, and no prep is required. Delivery is also available through...

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Feb 2 8:26 AM, General News


Chipotle Tests Carside Pickup

Chipotle Mexican Grill announced it is testing Chipotle Carside at 29 restaurants in California. For the first time, fans can get Chipotle's real food delivered right to their parked cars using the Chipotle app.

How it Works

When ordering from participating restaurants, guests can select "Carside Pickup" in the checkout section of the Chipotle app.

After the order is confirmed, the following instructions will be displayed...

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Jan 29 8:31 AM, General News


The Dark Clouds of 2020 Yielded Silver Linings for U.S. Restaurant Industry

Throughout one of the most challenging years for U.S. restaurants the industry demonstrated its resiliency against a variety of headwinds throughout 2020 by rising from a -35% traffic decline in April to a -11% visit decrease in December compared to year ago, reports The NPD Group. Although mandated dine-in restrictions have held back all restaurant segments, particularly full service, consumer demand for restaurant meals and the ability to serve the demand with a host of off-premises services, like digital ordering, delivery, drive-thru, and carry-out, are the silver linings that enable the industry to persevere.

Restaurant digital orders, which were growing prior to the pandemic, increased by +19% in January of last year to +145% in December compared to year ago, according to NPD’s daily tracking of consumers' use of restaurants and other foodservice outlets. Like digital ordering...

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Jan 29 8:30 AM, General News


National Restaurant Association Releases 2021 State of the Restaurant Industry Report

The National Restaurant Association released its 2021 State of the Restaurant Industry Report, which measures the impact of the coronavirus pandemic on the restaurant industry and examines the current state of key pillars including technology and off-premises, labor, and menu trends across segments based on a survey of 6,000 restaurant operators and consumer preferences from a survey of 1,000 adults. The report also provides a look at the path to recovery for chains, franchises, and independents and the year of transition ahead.

Key findings regarding the impact of coronavirus on the restaurant industry include...

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Jan 27 8:22 AM, General News


Spicy Chicken Nuggets and Mighty Hot Sauce are Returning to McDonald's

McDonald's Spicy Chicken McNuggets and Mighty Hot Sauce will be returning to participating restaurants nationwide February 1 for a limited time. These limited time menu offerings include:

  • Spicy Chicken McNuggets: Breaded with a sizzling tempura coating made with both cayenne and chili peppers, Spicy Chicken McNuggets pack plenty of flavor and spice into each bite.
  • Mighty Hot Sauce: The new Mighty Hot Sauce dialed up the spice last Fall, boasting a powerful blend of crushed red pepper and cayenne peppers, all balanced with...
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Jan 26 10:17 AM, General News


Grubhub Taps Devry Boughner Vorwerk as Chief Corporate Affairs Officer

Grubhub Inc., a leading online and mobile food-ordering and delivery marketplace, announced that Devry Boughner Vorwerk will be joining the company as chief corporate affairs officer, effective Jan. 19. Vorwerk will oversee brand, communications, government relations, public policy and sustainability for the company.

In the newly created role, she is responsible for developing a cohesive brand voice and fostering relationships across the industry to help drive growth and promote Grubhub's continued commitment to supporting restaurants, drivers and diners. Vorwerk will lead the company's communications and...

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Jan 14 10:02 AM, General News


Nathan’s Famous Expands Through Third Party Delivery to Canada

Nathan’s Famous, Inc., announces the expansion of their menu offerings to Victoria, Canada. The menu is available to consumers through Uber Eats, DoorDash and SkipTheDishes third-party delivery only. Nathan’s Famous is offering its classic hot dog and fries as well as its expanded menu featuring premium burgers, hand-dipped chicken favorites and more.

“We are excited to bring the Nathan’s Famous menu to Victoria, Canada for the first time in the brand’s history,” said James Walker, SVP, Restaurants. “We expect the brand to resonate well with...

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Jan 13 8:28 AM, Urner Barry


Albertsons Companies Debuts Automated Grocery PickUp Kiosk in Chicago 

Albertsons Companies announced that it is the first American grocer to pilot an automated and contactless grocery PickUp kiosk. The kiosk, located at one of its Jewel-Osco stores in Chicago, demonstrates continued expansion of the company’s eCommerce business and deep commitment to providing easy service through its websites and apps.

The automated, temperature-controlled kiosk, created by Cleveron, provides a contactless pickup experience. Customers who select the “Kiosk PickUp” option will be offered 2-hr time slots during which to pick up their groceries.

When customers arrive at the kiosk, they scan a code on their phone and their groceries are...

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Jan 8 8:30 AM, General News


Britain’s Drive Thru Spend Up 45% September to November 2020

The trend for ordering food and drinks from our cars at Britain’s growing number of drive-thru restaurants soared from September to November 2020 according to global information company The NPD Group. There were 121 million visits to Britain’s 2,000 quick service restaurants (QSR) that offer drive-thru in those three months in 2020, a 14% increase on the same period last year. Spend was up 45% to £723m over this time frame, with consumers tending to place larger-than-average orders at the drive-thru window.

According to footfall analysis from NPD’s SnapMyEats data, the growth in drive-thru in these three months was a result of consumers switching from eating in and takeaway options during lockdowns and tiering, rather than...

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Jan 6 8:28 AM, General News


McDonald's to Launch Three New Chicken Sandwiches Next Month

McDonald's is launching three chicken sandwiches beginning February 24, joining long-time sandwich favorites like the Big Mac, Quarter Pounder, Egg McMuffin, and Filet-O-Fish. The new options include a Crispy Chicken Sandwich, Spicy Chicken Sandwich, and the Deluxe Chicken Sandwich.

McDonald's began testing the Crispy Chicken Sandwich in Houston and Knoxville, Tennessee, last year. The sandwich is made of a fried chicken filet served on a potato roll, topped with butter and pickles. The spicy option comes with a spicy pepper sauce, and the deluxe sandwich comes with shredded lettuce, tomatoes, and mayo.

In November, Joe Erlinger, President of McDonald's USA, said a new crispy chicken sandwich would...

 

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Jan 5 8:28 AM, Urner Barry


Chipotle Launches Cilantro-Lime Cauliflower Rice for New Lifestyle Bowls 

Chipotle Mexican Grill announced Cilantro-Lime Cauliflower Rice is available at U.S. and Canadian restaurants for a limited time. Chipotle's latest plant-based option is made with freshly grilled, riced cauliflower, finished with hand-chopped cilantro, lime, and salt, and prepared fresh in-restaurant every day.

New Year, New Start

Chipotle fans can start 2021 off with a new rice option that is compliant with Keto, Whole30®, Paleo, Vegan, and Vegetarian diets. Cilantro-Lime Cauliflower Rice has...

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Jan 5 8:26 AM, General News


Sonic Kicks Off 2021 by Offering Chicken Sliders For a Limited Time 

To start off the new year, Sonic announced the return of its fan-favorite Chicken Slingers for a limited time.

At approximately 350 calories, the Chicken Slinger features a 100% all-white meat chicken fillet topped with mayo and pickles on a brioche bun. The Spicy Chicken Slinger takes it up a notch with Sonic’s new Spicy Ranch.

“The measure of any tasty chicken sandwich is the fillet itself so we took the time to...

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Jan 4 9:54 AM, General News


Muscle Maker Grill Opens the Doors to Their First Ghost Kitchen Location

Muscle Maker, Inc. the parent company of Muscle Maker Grill, Healthy Joe’s and MMG Burger Bar, a fast-casual concept known for serving “healthier for you” meals, announced the opening of its first ghost kitchen location in the Fairmount neighborhood of the city of Philadelphia. The company will open its second location in the Girard neighborhood.

Both the Fairmount and Girard locations are centrally located near a high density of both student/university eaters as well as a large pool of corporate workers who commonly order...

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Jan 4 9:05 AM, General News


USDA Approves Maine to Accept SNAP Benefits Online

U.S. Secretary of Agriculture Sonny Perdue announced approval of a request from Maine to provide online purchasing of food to Supplemental Nutrition Assistance Program (SNAP) households. This approval will allow Maine to expedite the implementation of online purchasing with currently authorized SNAP online retailers with a target start date to be announced at a later time.

Maine’s SNAP participation is more than 144,000 individuals, more than 78,000 households, and totals $204 million annually in federal benefits. This announcement further demonstrates...

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Jan 4 8:44 AM, General News


The Catering Sector in France Adapts and Absorbs the Shock from COVID-19 Lockdowns

According to the latest data from The NPD Group, the share of “take-out” visits in France has doubled in catering, comprising 35% of total visits between March and October 2020, versus 17% over the same time period last year.

Restaurant owners have been able to adapt in order to develop their offerings toward take-out. They have reviewed the composition of the menus, developed the product mix, worked on the packaging and found new ways of communicating with...

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Dec 23 8:22 AM, General News


COVID-19 Fuels a 50% Increase in Omnichannel Shopping Across the U.S. 

The COVID-19 pandemic has democratized e-commerce for all types of consumers, and over 18 million CPG buyers (and counting) in the U.S. have flooded the online space since March. Online shoppers have been mirroring their purchasing within the channel to their constantly shifting, pandemic-related needs and are becoming further entrenched in their shopping behaviors.

But not all online engagement leads to an online purchase. For many, online channels are a key means to compare prices, research new products and find physical stores, giving way to...

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Dec 22 8:20 AM, General News


Technomic Reports on the Current State of the Evolving Foodservice Technology Channel

Technomic recently released The State of Foodservice Technology 2020 covering operator survey results that explore the current landscape of technology use, identify priorities for future investment and provide insights into emerging trends.

“The report uncovers the current landscape of technology use in restaurants, identifies operator plans and priorities for future investment, and provides more clarity on the factors that are accelerating or, in some cases, hindering deeper integration of technology into restaurant operations,” explains Melissa Wilson, principal at Technomic...

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Dec 18 9:07 AM, General News


Restaurants and Third-Party Delivery Companies Agree to Public Policy Principles

The National Restaurant Association released Public Policy Principles for Third-Party Delivery (Principles) that define best practices for third-party delivery to guide lawmakers in developing public policy. The release of the Principles culminates a year-long effort by the Association to develop national guidelines based on the experiences of restaurant operators of all sizes. The Principles represent the first time the restaurant industry and third-party delivery companies have come together and agreed on a framework for their relationship.

Delivery represents one of the most important segments of growth for the restaurant industry. In a National Restaurant Association online survey of 1,000 adults conducted Dec. 7-9, 2020, 70% of adults say...

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Dec 17 8:19 AM, General News


Pizza Hut to Offer Holiday Meal Box 

With the holiday season in full swing, Pizza Hut is crossing cooking off the to-do list by delivering the ultimate gift: the Triple Treat Box.

Arriving just in time for the holidays, each Triple Treat Box features a three-in-one meal, packed with two medium one-topping pizzas, five breadsticks and 10 Cinnabon Mini Rolls. Pizzas are available on...

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Dec 8 8:19 AM, General News




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