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Thu. Jun 10, 2021

DoorDash Expands To Japan







































































Nearly Half of Canadians Plan to Dine On-Premises Now that Pandemic Restrictions are Relaxed

Canadians were anxiously awaiting COVID lockdowns and restrictions to be eased and lifted, and so were restaurant operators. It’s been a long 15 months and 46% of Canadians told The NPD Group that they plan to physically eat at a restaurant, bar, or coffee shop now that COVID-19 restrictions have been eased. Restaurant operators are eager to greet them back and pick-up their dine-in business, which was most impacted by mandated pandemic restrictions.

Dine-in or on-premises restaurant orders/visits have improved since the beginning of the pandemic but, as a basis for comparison, were still down -85% in April 2021 compared to April 2019. Off-premises orders and visits, which include...

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Jun 16 8:30 AM, General News



US Foods Summer Scoop Lineup Takes Aim at Restaurant Labor Shortage

US Foods Holding Corp. announced the launch of Summer Scoop™. Themed “Dining Out Is In Again,” Summer Scoop features 18 on-trend, versatile, profit-driving products designed to reduce back-of-house preparation and skilled-labor demands. With 62% of operators saying they are concerned about finding skilled workers during the pandemic, restaurant operators struggle to balance the resurgence of on-site diners and existing take-out and delivery operations ramped up during the pandemic. Summer Scoop helps address these challenges with innovative products that can drive higher profits and help operators save approximately 85-95% in back-of-house preparation time compared to making from scratch, helpful for restaurants operating with fewer and less experienced kitchen staff.

“Through each phase of the pandemic, our commitment to helping our restaurant operators ‘Make It’ with product innovation and expert resources has remained our number one priority,” said Stacey Kinkaid, vice president of product development and innovation for US Foods. “As restaurants quickly move closer to...

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Jun 15 8:25 AM, General News


DoorDash Expands To Japan

DoorDash the largest on-demand logistics platform for door-to-door delivery in the U.S., announced its official launch in Japan, beginning with Sendai. This marks the company's first market expansion in Asia and third country outside the U.S., including Australia and Canada.

As DoorDash continues to invest in international growth in its commitment to empower local economies, Japan, one of the most restaurant-dense countries in the world, offers a unique market opportunity for the company to support local businesses with...

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Jun 10 8:30 AM, General News


Instacart and 7-Eleven Expand Nationally, Unlocking Faster Convenience Delivery

Instacart, the leading online grocery platform in North America, announced the expansion of its collaboration with 7-Eleven, the world's largest convenience retailer, to nearly 4,000 new stores nationwide. With this expansion, Instacart now delivers from nearly 6,000 7-Eleven® stores, reaching nearly 60 million U.S. households across the country. To make it easier for customers to instantly connect to their favorite convenience retailer and get the goods they need, customers also now have access to 7-Eleven delivery via Instacart in as fast as 30 minutes. Today, consumers nationwide can choose from thousands of essential products from 7-Eleven - including pantry staples, household items, alcohol, snacks, over-the-counter medication, and more - to be delivered from the store to their door.

With the announcement, 7-Eleven delivery via Instacart is now available across...

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May 25 8:32 AM, General News


U.S. Restaurant Carry-Out and Delivery Digital Orders Soar During the Pandemic

Digital ordering was a lifeline for consumers and U.S. restaurants, particularly full service restaurants, during the pandemic, reports The NPD Group. In the year ending March 2021, which covers a full year since the start of the pandemic, restaurant digital orders grew +124% compared to prior year. Digital orders for carry-out, which represented 62% of all digital orders, increased by +130%, and digital orders for delivery grew by +142% in the period compared to year ago and held 38% share of total restaurant digital orders, according to NPD’s ongoing foodservice market research, CREST®.

Digital ordering offered full service restaurants, which operated under varying degrees of mandated dine-in restrictions throughout the pandemic, much needed...

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May 13 8:30 AM, General News


Grubhub Unveils Grubhub Direct, a Commission-Free Platform

Grubhub announced Grubhub Direct, a platform to help independent restaurants better compete online through commission-free online ordering and access to their customer data. With nearly 10 years building branded ordering and loyalty experiences for large restaurant chains, Grubhub is leveraging its expertise to help independent restaurants develop their own customized ordering websites, empowering them to market directly to their diners, receive their diner data and manage their branded website—all without any marketing fees.

"We're constantly listening and learning from our independent restaurant partners, and we've heard them. Restaurants want more options to build their brands online and maintain a loyal base of diners through their own channels," said Matt Maloney, founder and CEO of Grubhub. "That's why we're opening...

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May 13 8:30 AM, General News


Grubhub Reports First Quarter 2021 Results

Grubhub announced financial results for the first quarter ended March 31, 2021 and also posted a letter to shareholders on its investor relations website. For the first quarter, the Company reported revenues of $551 million, which is a 52% year-over-year increase from $363 million in the same period last year. Gross Food Sales grew 60% year-over-year to $2.6 billion, up from $1.6 billion in the first quarter of 2020.

"We are proud of our continued role in helping restaurants grow their businesses and supporting the communities where they operate. Our team continued its strong execution in the first quarter – easily hitting records for all of our key business metrics," said Matt Maloney, Grubhub founder and CEO. "With yesterday's public filing of the registration statement and...

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Apr 30 8:27 AM, General News


DoorDash Announces Pricing Updates

DoorDash unveiled new pricing changes designed to better support restaurant partners. Beginning today, all U.S. local restaurants will have a choice of three different delivery commission price points with new Partnership Plans, starting with a 15% option. Additionally, DoorDash is lowering Pickup commission costs to 6% and making Storefront, a commission-free online ordering product, free (except for payment processing fees) for all restaurant partners. These actions are intended to create more choices and solutions across a portfolio of restaurants' needs and put more profits into the pockets of local businesses.

"There is a massive, increasingly digital opportunity for small restaurants, and we believe that when we work together, we can help them capture more of that market in a post-pandemic world––in-store, online, through a third-party partner, or any combination of these three," said Christopher Payne, COO of DoorDash. "Over the past year, we've introduced...

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Apr 28 8:30 AM, General News


Eat Just and Foodpanda Partner on Home Delivery of Cultured Meat in Singapore 

Eat Just, Inc., a company that applies cutting-edge science and technology to create healthier, more sustainable foods, and foodpanda, Asia's leading food and grocery delivery platform, have partnered on the world’s first home delivery of cultured meat. Three dishes featuring high-quality chicken made in a brand-new way will be available for delivery on the foodpanda platform kicking off on Earth Day, April 22, for a limited period of time in Singapore.

The partnership marks a significant milestone for both brands, by introducing the first taste of this revolutionary and sustainable meat option. The groundbreaking in-home tasting experience for Eat Just’s GOOD Meat brand follows...

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Apr 21 8:34 AM, General News


Quaker Steak & Lube Introduces New, Limited-Time Menu Items

With the weather heating up and the days getting longer, it can only mean one thing: a much-needed summer is right around the corner. To celebrate, Quaker Steak & Lube is introducing a brand-new "All-American Summer" menu complete with its twists on classic BBQ favorites and seasonal-inspired cocktails.

Here is the food lineup Quaker Steak & Lube will feature on its All-American Summer menu...

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Apr 19 8:31 AM, General News


Domino's and Nuro Launch Autonomous Pizza Delivery with On-Road Robot

Domino's and Nuro are launching autonomous pizza delivery in Houston. Beginning this week, select customers who place a prepaid order on dominos.com on certain days and times from Domino's in Woodland Heights, located at 3209 Houston Ave., can choose to have their pizza delivered by Nuro's R2 robot. Nuro's R2 is the first completely autonomous, occupantless on-road delivery vehicle with a regulatory approval by the U.S. Department of Transportation.

This collaboration between Domino's and Nuro will introduce an entirely new delivery experience to pizza lovers. Here's how it works: select customers who place a prepaid website order from the participating Domino's store can opt to...

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Apr 13 8:25 AM, General News


Canada: Dine-In Restaurant Visit Declines Soften in February when Restrictions were Eased
The pent-up demand for indoor dining was evident in February after dine-in restrictions were eased in Canada’s largest provinces. Dine-in restaurant visits increased by 4 percentage points in February compared to January, an increase of 10.5 million visits versus prior month. The downside of this news is the still deep traffic declines in on-premises dining. Dine-in visits declined by -79% in February compared to same month last year and were down -85% in January compared to last year, according to NPD, which continually tracks consumers’ use of Canadian restaurants and other foodservice outlets.

Off-premises dining, like carry-out, delivery, and drive-thru, has been the beneficiary of the indoor dining restrictions. In January off-premises visits, digital or physical, were up...

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Apr 8 10:25 AM, General News


Ruby Tuesday Brings Back FreshMex Menu

Ruby Tuesday is offering diners a new lineup of their Southwestern favorites with the introduction of Ruby’s FreshMex spring feature menu.

Now for a limited time, guests can try Ruby’s FreshMex entrees starting at $8.99, including Chicken, Shrimp or Veggie Fajitas, Southwest Fried Chicken Bowl, Grilled Chicken Burrito Bowl, Chicken Queso Burrito and Chicken & Queso Tacos.

“Ruby Tuesday is committed to making eating out affordable, delicious and truly comfortable for our guests. We are excited to re-introduce Ruby’s FreshMex entrees that proved to be...

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Apr 6 8:28 AM, General News


Technomic Reports Top 500 Chain Restaurant Sales Fell by More than 8% in 2020
Technomic just released one of the most highly anticipated reports, the 2021 Top 500 Chain Restaurant Report, which includes expert findings and insights into the sales performance of U.S. chain restaurants from 2020. The report is built using decades of historical data with detailed analysis into the foodservice industry and overarching trends, including the impact of COVID-19 and performance rankings, as well as annual sales and unit counts by chain and segment.

“Disrupted by the COVID-19 pandemic, the Top 500 chain restaurants saw sales fall by $27 billion in 2020, decreasing by more than 8% compared to 2019,” explains Kevin Schimpf, senior research manager at Technomic. “As many small chains and independent restaurants struggled to...

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Apr 6 8:26 AM, General News


US Foodservice: Expect an Even Bigger Lift From the Third Stimulus

Checks under the USD 1.9 trillion American Rescue Plan, the third and largest stimulus package since the pandemic outbreak, began rolling out mid-March. The US government expects nearly 85% of all US residents – adults, children, seniors – to receive direct payments of up to USD 1,400 based on household income. The ongoing stimulus is substantially higher than the last two in April and December 2020, which included direct payments of USD 1,200 (plus USD 500 per child) and USD 600 (plus USD 600 per child), respectively.

Recipients Spent 10% to 15% More in Restaurants Following the Last Two Rounds of Stimulus

Credit/debit card transaction data from Earnest Research, a data analytics firm that tracks the US consumer economy through foot traffic, credit/debit card spend, retail pricing, and healthcare data, shows...

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Apr 5 8:26 AM, General News


Chekout, a New Foodservice Delivery Platform, Launches in NYC

Chekout, a new service company specializing in superior food delivery, has officially launched in the New York City area. Through their app, Chekout provides the effective and properly priced delivery service for both the restaurant and consumer. Restaurants benefit from Chekout's promise to never cut into any of their profits, and therefore it is 100% free to use. For diners, the platform guarantees that menu prices will never be inflated, and consumers will never pay more than $2.50 for delivery no matter their distance from the restaurant or their order total. This new service was created to disrupt the third-party food delivery industry, that has been known for increasingly high pricing, and bring a new approach to the way consumers order food.

"Our business model is based on treating our customers and restaurant partners as fairly and with as much respect as possible," says Christopher Bruno, Founder & CEO of Chekout. "We are creating an app/platform that will eliminate the fees customers and restaurants have been paying...

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Mar 26 8:33 AM, General News


Chipotle Invests in Leading Autonomous Delivery Company, Nuro

Chipotle Mexican Grill announced that it has invested in Nuro, a leader in autonomous delivery, as part of their Series C funding round. Nuro uses robotics in their fleet of on-road, occupantless and autonomous vehicles to deliver everyday consumer goods. This is the first significant investment in a third-party technology company the organization has made since Chairman and Chief Executive Officer Brian Niccol took the helm in 2018.

Expanding access and convenience through Chipotle's digital ecosystem is a strategic priority for the company. Chipotle's digital business grew over 174% year over year in 2020, with about half of the digital sales coming from...

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Mar 25 8:33 AM, General News


How COVID-19 has Changed Eating Out Over the Last 12 Months In the UK

It’s 12 months since the UK’s first COVID-19 lockdown, and one of the sectors that has been most heavily impacted is hospitality. Here, The NPD Group picks out eight eating out/eating in trends from the pandemic’s first year (March 2020 to February 2021) and suggests how they will unfold as lockdown eases. From a surge in home deliveries to the growth of collection, the rise of eating on a deal, the surge of drive-thru, treating to beat boredom, a doubling of choosing vegan and veggie options, the rise of al fresco dining and a laser-like focus on delivering the best customer service, here’s how COVID-19 has changed the way we eat out (and in).

Delivery: In the 12 months of COVID, delivery’s share of out of home eating has more than doubled

Ordering takeaway main meals for home delivery has been a big part of locked down life and, according to The NPD Group’s consumer data, spend increased...

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Mar 24 8:24 AM, General News


What’s on the Menu: Global Foodservice Outlook

In many countries, including those in Europe and North America, Covid-19-related disruptions remain the most relevant driver of foodservice performance in the near term, as sales and foot traffic trends remain well-below pre-Covid levels. Notably, China, which is ahead of the curve in terms of both virus outbreak and containment, could be a potential indicator of the likely speed and scope of the foodservice recovery as the virus subsides.

As vaccinations and treatment advance, the focus of attention will shift from near-term recovery to more strategic matters. The most relevant performance drivers over the next 6 to 12 months will be...

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Mar 15 8:55 AM, General News


Red Robin Develops Three New Delivery-Only Brands

Red Robin Gourmet Burgers and Brews announced the rollout of three new delivery-only brands that build on the company's off-premise business and continue the company's brand promise of making memorable connections with its Guests.

The three new delivery-only brands feature a mix of items from Red Robin as well as offerings not featured on the Red Robin menu. The Wing Dept focuses on a variety of wings and sides; Fresh Set offers a wide array of fresh green salads, wraps and sandwiches with freshly-prepared sauces and dressings; and Chicken Sammy's offers a selection of tasty chicken sandwiches, chicken tenders, homemade kettle chips and...

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Mar 12 8:20 AM, General News


Challenges Facing Foodservice Industry in 2020 Spurred Significant Growth in Off-Premises Services

The COVID-19 pandemic shook the world in 2020, leading to one of the steepest declines the global foodservice industry has experienced in recent history, according to global information company The NPD Group.

The pandemic interrupted years of growth in foodservice, causing a 20% drop in global sales and a 21% decline in total visits in 2020, to 958 billion euros ($1.157 trillion USD).

While mandated lockdowns restricted dine-in options, consumer demand for restaurant food was not abated, leading to unprecedented growth in...

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Mar 9 8:17 AM, General News


Ghost Kitchens Partners With Walmart Canada to Offer One-Stop Meal Pickup or Delivery

Ghost Kitchen Brands (GKB) is excited to announce it is teaming up with Walmart Canada, its first partnership with a big-box retailer to bring one-stop meal pickup and delivery to more Canadians. The first Ghost Kitchen at Walmart is now open in the St. Catharines Walmart (420 Vansickle Rd.) with additional locations in Woodstock, Toronto, Lachenaie and Saint-Constant to open in the coming months.

Customers can order freshly prepared meals in-store and online for contactless pickup or delivery (from a third-party app such as Uber Eats), and mix and match from more than 20 well-known brands including...

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Mar 2 8:22 AM, General News


Church's Chicken Succeeds from Full-Scale Digital Transformation

It has been nearly two years since Church's Chicken first embarked on a digital transformation focused on reaching new guests with digital media and creating loyalty with engaging experiences at every interaction. In that time frame, digital has been a key driver of the brand's positive sales and growth, with 2020 turning in impressive results from this key focus area. The popular QSR chicken brand saw a 540% increase in Order Ahead sales in 2020 compared to the previous year, third-party delivery sales increased by 77% in the same period, and web digital conversion rate reached 16%. Like much of Church's steady growth and success over the past five years, the secret lies in a strong spirit of innovation and a renewed ability to be quick and nimble in adapting to both challenges and opportunities.

"The digital success we are seeing now is because of plans and initiatives first put in place in 2019," shares Alan Magee, Vice President of Digital Marketing & Technology for Church's. "The industry has been shifting to...

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Feb 16 8:24 AM, General News


Sysco Launches New and Exclusive, Chef-Tested Menu Concepts Through Cutting Edge Solutions Platform

Sysco Corporation, the leading global foodservice distribution company, introduced nine innovative concepts through its Cutting Edge Solutions platform. These new and differentiated products are available exclusively from Sysco and provide foodservice operators with unique menu offerings, innovative meal solutions and environmentally friendly cleaning and beverage products.

“Now more than ever, foodservice operators must provide differentiated offerings to succeed in this challenging operating environment. Sysco’s Cutting Edge Solutions platform offers...

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Feb 16 8:22 AM, General News


Foodservice and Retail Get Creative for an Unprecedented Valentine’s Day 

While the pandemic has caused disruptions to gatherings and going out, there remains a special significance around Valentine’s Day. Consumers are committed to celebrating the holiday, even if traditional celebrations must be altered. According to the National Retail Federation, about 52% of adults plan to celebrate Valentine’s Day this year, spending a total of $21.8 billon.

Nearly three-quarters of consumers celebrating the holiday this year feel it is important to do so given the current state of the pandemic. The virus is still a focus, with 74% indicating it will directly impact their plans for the holiday. About 24% of consumers plan to gift their loved one with an evening out, the lowest in...

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Feb 12 8:31 AM, Urner Barry


Wingstop Brings Fan Favorite Flavors Back to Menus Nationwide

Wingstop is bringing back three popular remix flavors to menus nationwide as a limited time offering. Starting on Valentine's Day, one of the brand's busiest days of the year outside of the Big Game, fans will once again have access to Hot Lemon, Bayou BBQ and Lemon Garlic, available hand-sauced-and-tossed on bone-in and boneless wings as well as crispy tenders.

Valentine's Day marks a hallmark event for Wingstop as fans look to share flavor with the ones they love. This year, fans can stay in, relax, and get Wingstop's bold distinctive flavor via...

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Feb 12 8:30 AM, General News


Londoners Driving Trend for Delivery of Snacks and Coffee

There’s a new food trend emerging in the capital. Latest analysis from The NPD Group shows a significant rise in families in London ordering snacks and coffee delivered to their home. Demand from families for snacking delivered by foodservice operators and delivery platforms like UberEats and Deliveroo increased strongly, up +95% in London in 2020 versus 2019. This is significantly ahead of the +11% increase in orders placed by families across the country as a whole.

London currently represents one quarter of the UK’s snacking via delivery market. Dominic Allport, Insights Director (Foodservice), The NPD Group says “During 2020, London was the only region to see a rise in snacking via delivery. The main reason is the greater use of delivery subscriptions such as...

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Feb 12 8:30 AM, General News


Grubhub Reports Fourth Quarter And Full Year 2020 Results

Grubhub Inc., a leading online and mobile food-ordering and delivery marketplace, today announced financial results for the fourth quarter and full year ended December 31, 2020 and also posted a letter to shareholders on its investor relations website. For the fourth quarter, the Company reported revenues of $504 million, which is a 48% year-over-year increase from $341 million in the same period last year. Gross Food Sales grew 52% year-over-year to $2.4 billion, up from $1.6 billion in the fourth quarter of 2019.

"We remain steadfast in our support of our restaurant partners as the ongoing pandemic continues to weigh on their businesses and their local communities. From increased marketing spend and reduced commissions, to winterization grants and free digital ordering tools, we continue to be fully committed to...

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Feb 5 3:04 PM, General News


Insight Into Key Markets Ahead of the ‘Big Game’ as Foodservice Takes Unique Approach to Gameday

Heading into the big game last February, the coronavirus was just a blip on everyone’s radar, the focus was on ordering wings and appetizers for the pre-game party or planning a trip to a local sports bar.

This year, many Americans will be enjoying the big game in smaller groups and while meat lover’s pizzas and chicken wings will be devoured all night, trips to restaurants are out of the cards for some and businesses are shifting their takeout specials to cater...

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Feb 5 8:52 AM, General News


Grubhub Reports Fourth Quarter And Full Year 2020 Results

Grubhub Inc. (NYSE: GRUB), a leading online and mobile food-ordering and delivery marketplace, today announced financial results for the fourth quarter and full year ended December 31, 2020 and also posted a letter to shareholders on its investor relations website. For the fourth quarter, the Company reported revenues of $504 million, which is a 48% year-over-year increase from $341 million in the same period last year. Gross Food Sales grew 52% year-over-year to $2.4 billion, up from $1.6 billion in the fourth quarter of 2019...

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Feb 4 9:14 AM, General News


Uber Eats Launches Eat Local: A Renewed Commitment to US Local Merchants

Uber Technologies, Inc. announced its Eat Local campaign, renewed efforts to support independent restaurant owners and operators in 2021 as the industry continues to face COVID-related challenges.

“We’re here for restaurants at Uber Eats—as we have been since the start of the health crisis,” said Stephane Ficaja, head of Uber Eats and Delivery for the US & Canada. “Today we’re committing $20 million through various initiatives at a critical time, renewing promises we’ve made on pricing, and will remain focused on our partners’ success in the months ahead.”

Details of the support package include...

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Feb 4 7:32 AM, General News


Domino's Promotes Delivery Offerings for Super Bowl Sunday

Large gatherings and parties may seem like a distant memory, but one thing remains the same: on the biggest game day of the year, football fans from all over the country will take a seat around their respective TVs and enjoy pizza, and Domino's corporate and franchise-owned stores are ready to deliver.

Whether you're ordering a meal for one or for your entire household, when it comes to delivering a satisfying game day feast, there's only one play to remember: Domino's $5.99 mix and match deal. Football fans can please everyone by choosing two or more of the following menu items for just...

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Feb 2 8:28 AM, General News


Auntie Anne's Introduces New Pretzel Rollups Featuring Bacon and Turkey 

Auntie Anne's is here to help consumers shake up mealtime with something different. With more than 40% of consumers feeling challenged in having to plan different meals on a daily basis, Auntie Anne's is taking away the stress of mealtime and adding golden pretzels, cheddar, bacon, and turkey to everyday meals and snacks with all-new Pretzel Rollups.

Available in Turkey & Cheddar and Bacon & Cheddar, the Pretzel Rollups are made for pairing with dips and beverages, and no prep is required. Delivery is also available through...

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Feb 2 8:26 AM, General News


The Dark Clouds of 2020 Yielded Silver Linings for U.S. Restaurant Industry

Throughout one of the most challenging years for U.S. restaurants the industry demonstrated its resiliency against a variety of headwinds throughout 2020 by rising from a -35% traffic decline in April to a -11% visit decrease in December compared to year ago, reports The NPD Group. Although mandated dine-in restrictions have held back all restaurant segments, particularly full service, consumer demand for restaurant meals and the ability to serve the demand with a host of off-premises services, like digital ordering, delivery, drive-thru, and carry-out, are the silver linings that enable the industry to persevere.

Restaurant digital orders, which were growing prior to the pandemic, increased by +19% in January of last year to +145% in December compared to year ago, according to NPD’s daily tracking of consumers' use of restaurants and other foodservice outlets. Like digital ordering...

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Jan 29 8:30 AM, General News


Americans to Eat Record 1.42 Billion Chicken Wings for Super Bowl LV

The COVID-19 pandemic has changed our lives in many ways. One thing that hasn’t changed: America’s love for chicken wings. This is no more apparent than on Super Bowl weekend, when Americans will devour a record 1.42 billion wings while watching the Kansas City Chiefs and Tampa Bay Buccaneers battle for the Lombardi Trophy.

This figure is up 2% from last year, according to the National Chicken Council’s annual Wing Report.

There are several reasons for the uptick, says National Chicken Council spokesman Tom Super. “If you think about it, restaurants like wing joints and pizza places were built around takeout and delivery, so they didn’t have to...

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Jan 28 8:21 AM, General News


National Restaurant Association Releases 2021 State of the Restaurant Industry Report

The National Restaurant Association released its 2021 State of the Restaurant Industry Report, which measures the impact of the coronavirus pandemic on the restaurant industry and examines the current state of key pillars including technology and off-premises, labor, and menu trends across segments based on a survey of 6,000 restaurant operators and consumer preferences from a survey of 1,000 adults. The report also provides a look at the path to recovery for chains, franchises, and independents and the year of transition ahead.

Key findings regarding the impact of coronavirus on the restaurant industry include...

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Jan 27 8:22 AM, General News


Spicy Chicken Nuggets and Mighty Hot Sauce are Returning to McDonald's

McDonald's Spicy Chicken McNuggets and Mighty Hot Sauce will be returning to participating restaurants nationwide February 1 for a limited time. These limited time menu offerings include:

  • Spicy Chicken McNuggets: Breaded with a sizzling tempura coating made with both cayenne and chili peppers, Spicy Chicken McNuggets pack plenty of flavor and spice into each bite.
  • Mighty Hot Sauce: The new Mighty Hot Sauce dialed up the spice last Fall, boasting a powerful blend of crushed red pepper and cayenne peppers, all balanced with...
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Jan 26 10:17 AM, General News


Sysco Releases New Foodie Solutions Toolkits

Sysco Corporation announced the addition of four new toolkits to its Foodie Solutions platform. The Valentine’s Day, Wholesome Dining, Seafood and Greatest Game toolkits are the latest in a series of carefully curated resources that reflect the best ideas from across the foodservice industry for generating additional revenue and meeting consumer expectations for a safe and memorable dining, takeout or delivery experience.

Valentine’s Day is historically one of the most popular holidays to dine out, second only to Mother’s Day. Despite the pandemic, Sysco expects it will remain...

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Jan 18 8:27 AM, General News


Grubhub Taps Devry Boughner Vorwerk as Chief Corporate Affairs Officer

Grubhub Inc., a leading online and mobile food-ordering and delivery marketplace, announced that Devry Boughner Vorwerk will be joining the company as chief corporate affairs officer, effective Jan. 19. Vorwerk will oversee brand, communications, government relations, public policy and sustainability for the company.

In the newly created role, she is responsible for developing a cohesive brand voice and fostering relationships across the industry to help drive growth and promote Grubhub's continued commitment to supporting restaurants, drivers and diners. Vorwerk will lead the company's communications and...

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Jan 14 10:02 AM, General News


Nathan’s Famous Expands Through Third Party Delivery to Canada

Nathan’s Famous, Inc., announces the expansion of their menu offerings to Victoria, Canada. The menu is available to consumers through Uber Eats, DoorDash and SkipTheDishes third-party delivery only. Nathan’s Famous is offering its classic hot dog and fries as well as its expanded menu featuring premium burgers, hand-dipped chicken favorites and more.

“We are excited to bring the Nathan’s Famous menu to Victoria, Canada for the first time in the brand’s history,” said James Walker, SVP, Restaurants. “We expect the brand to resonate well with...

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Jan 13 8:28 AM, Urner Barry


U.S. Restaurant Industry Ends 2020 Making Its Way Out of the Steep Declines Caused by Pandemic

The U.S. restaurant industry closed one of the most unpopular years in history moving its way out of the steepest declines the industry has experienced since the Great Recession, reports The NPD Group. Customer transaction declines at major restaurant chains in December were down -10% compared to same period year ago, a 27-point improvement from April, the height of the shelter-at-home and restaurant dine-in closure mandates, when transactions declined by -37% from a year ago, according to NPD’s CREST® Performance Alerts, which provides a rapid weekly view of chain-specific transactions and share trends for 75 quick service, fast casual, midscale, and casual dining chains representing...

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Jan 11 8:22 AM, General News


Britain’s Drive Thru Spend Up 45% September to November 2020

The trend for ordering food and drinks from our cars at Britain’s growing number of drive-thru restaurants soared from September to November 2020 according to global information company The NPD Group. There were 121 million visits to Britain’s 2,000 quick service restaurants (QSR) that offer drive-thru in those three months in 2020, a 14% increase on the same period last year. Spend was up 45% to £723m over this time frame, with consumers tending to place larger-than-average orders at the drive-thru window.

According to footfall analysis from NPD’s SnapMyEats data, the growth in drive-thru in these three months was a result of consumers switching from eating in and takeaway options during lockdowns and tiering, rather than...

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Jan 6 8:28 AM, General News


McDonald's to Launch Three New Chicken Sandwiches Next Month

McDonald's is launching three chicken sandwiches beginning February 24, joining long-time sandwich favorites like the Big Mac, Quarter Pounder, Egg McMuffin, and Filet-O-Fish. The new options include a Crispy Chicken Sandwich, Spicy Chicken Sandwich, and the Deluxe Chicken Sandwich.

McDonald's began testing the Crispy Chicken Sandwich in Houston and Knoxville, Tennessee, last year. The sandwich is made of a fried chicken filet served on a potato roll, topped with butter and pickles. The spicy option comes with a spicy pepper sauce, and the deluxe sandwich comes with shredded lettuce, tomatoes, and mayo.

In November, Joe Erlinger, President of McDonald's USA, said a new crispy chicken sandwich would...

 

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Jan 5 8:28 AM, Urner Barry


Chipotle Launches Cilantro-Lime Cauliflower Rice for New Lifestyle Bowls 

Chipotle Mexican Grill announced Cilantro-Lime Cauliflower Rice is available at U.S. and Canadian restaurants for a limited time. Chipotle's latest plant-based option is made with freshly grilled, riced cauliflower, finished with hand-chopped cilantro, lime, and salt, and prepared fresh in-restaurant every day.

New Year, New Start

Chipotle fans can start 2021 off with a new rice option that is compliant with Keto, Whole30®, Paleo, Vegan, and Vegetarian diets. Cilantro-Lime Cauliflower Rice has...

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Jan 5 8:26 AM, General News


Muscle Maker Grill Opens the Doors to Their First Ghost Kitchen Location

Muscle Maker, Inc. the parent company of Muscle Maker Grill, Healthy Joe’s and MMG Burger Bar, a fast-casual concept known for serving “healthier for you” meals, announced the opening of its first ghost kitchen location in the Fairmount neighborhood of the city of Philadelphia. The company will open its second location in the Girard neighborhood.

Both the Fairmount and Girard locations are centrally located near a high density of both student/university eaters as well as a large pool of corporate workers who commonly order...

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Jan 4 9:05 AM, General News


The Catering Sector in France Adapts and Absorbs the Shock from COVID-19 Lockdowns

According to the latest data from The NPD Group, the share of “take-out” visits in France has doubled in catering, comprising 35% of total visits between March and October 2020, versus 17% over the same time period last year.

Restaurant owners have been able to adapt in order to develop their offerings toward take-out. They have reviewed the composition of the menus, developed the product mix, worked on the packaging and found new ways of communicating with...

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Dec 23 8:22 AM, General News


Restaurants and Third-Party Delivery Companies Agree to Public Policy Principles

The National Restaurant Association released Public Policy Principles for Third-Party Delivery (Principles) that define best practices for third-party delivery to guide lawmakers in developing public policy. The release of the Principles culminates a year-long effort by the Association to develop national guidelines based on the experiences of restaurant operators of all sizes. The Principles represent the first time the restaurant industry and third-party delivery companies have come together and agreed on a framework for their relationship.

Delivery represents one of the most important segments of growth for the restaurant industry. In a National Restaurant Association online survey of 1,000 adults conducted Dec. 7-9, 2020, 70% of adults say...

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Dec 17 8:19 AM, General News


2021 Food Label Trends Deliver Safety and Security for Consumers and Retailers

As U.S. consumers turned to takeout, food delivery and online grocery shopping during the COVID-19 pandemic, food and beverage labeling took on fresh importance. Citing a 15-20% increase in grocery industry sales this year, and e-commerce sales up 43%, sustainable label leader UPM Raflatac found its grocery and restaurant delivery customers want to provide an increasingly safe experience with labels that provide visible safeguards for human health and protections for the environment.

"We knew packaging needs would change for our food industry customers given the COVID-19 shopping impact, and we are encouraged to see...

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Dec 11 2:59 PM, General News


Technomic's Take: 2021 Global Trends Outlook

We can only guess what’s in store for 2021 in the global restaurant space. 2020 showed us—among so many things—that what’s expected and what happens don’t always align, to say the least. That said, we think our 2020 restaurant trend forecast holds up fairly well given the reality of the marketplace affected so drastically by the pandemic. Ghost kitchens certainly moved mainstream. Vegan fare got more space to stretch and grow. Plant-based meats continued to inform product development, especially across Asia. Beverage chains certainly broke out from the crowd—again, especially in Asia. And halloumi, pinsa pizzas and sliders had strong showings on chain menus across the world. So, what’s in store for the coming year...

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Dec 10 8:22 AM, General News


Pizza Hut to Offer Holiday Meal Box 

With the holiday season in full swing, Pizza Hut is crossing cooking off the to-do list by delivering the ultimate gift: the Triple Treat Box.

Arriving just in time for the holidays, each Triple Treat Box features a three-in-one meal, packed with two medium one-topping pizzas, five breadsticks and 10 Cinnabon Mini Rolls. Pizzas are available on...

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Dec 8 8:19 AM, General News


Grubhub Releases Annual "Year in Food" Report Detailing the Top Trends of 2020

As the nation looks forward to 2021, Grubhub is taking time to look back at how Americans ate their way through a turbulent year. Grubhub, a leading online and mobile food-ordering and delivery marketplace, released findings from its annual "Year in Food" report, analyzing orders from over 30 million diners to see what rose in popularity throughout an unpredictable year. In addition, diners will receive their personalized "Taste of 2020" recap to get a glimpse of their favorite cuisines, menu items, and order habits throughout the year.

While past years have seen a growth in vegan and vegetarian options, 2020 was a year where...

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Dec 4 8:18 AM, General News


Boston Market Announces December Holiday Meal Offerings

Boston Market is offering countless festive meal options this December. Whether looking to bring home a pre-cooked feast, have one shipped directly to any doorstep or add a few a la carte staples to round out your holiday menu, Boston Market offers a variety of meal solutions.

"This year more than ever, the holidays should be a time to enjoy precious moments with loved ones, whether that be around a table or on a computer screen," said Boston Market President Randy Miller. "We pride ourselves on serving up hassle-free meal solutions that allow our guests more time to...

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Dec 4 8:18 AM, General News


Smashburger Introduces New Pulled Pork Tailgater Burger Nationwide

Smashburger has announced its newest premium burger creation that is big enough for game day. Now through January 17, 2021, guests are invited to indulge in the Pulled Pork Tailgater Burger available at Smashburger locations nationwide along with a $2 beer special.

Featuring slow-smoked pulled pork, caramelized onions, Swiss and Certified Angus Beef® piled up on a pretzel bun with spicy mustard, the new Pulled Pork Tailgater is made to...

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Dec 2 8:23 AM, General News


Uber Completes Acquisition of Postmates

Uber Technologies, Inc. announced that it has completed the acquisition of Postmates Inc. in an all-stock transaction, and that the two companies have begun the process of integrating U.S. operations.

As previously announced, the transaction brings together Uber’s global Mobility and Delivery platform with Postmates’ beloved business in the U.S. to strengthen the delivery of food, groceries, essentials, and other goods. The consumer-facing Postmates and Uber Eats apps will continue to run separately, supported by...

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Dec 2 8:22 AM, General News


Chipotle Tests Smoked Brisket in Select Markets

Chipotle Mexican Grill announced it is testing Smoked Brisket at 64 restaurants throughout Cincinnati and part of Sacramento, California. Chipotle's latest protein features smoked beef brisket that is seasoned with a special spice blend, seared on the grill every day, and finished with a sauce made with Mexican peppers.

"We're thrilled to offer a new, responsibly-sourced brisket that tastes terrific and meets our industry leading Food with Integrity standards," said Chris Brandt, Chief Marketing Officer. "The richness of...

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Dec 1 8:15 AM, General News


UK Restaurants Look Set to Recover as Consumers Still Prefer to Dine Out

The NPD Group says amid the severe and unprecedented COVID-19 business pressures affecting Britain’s out-of-home (OOH) foodservice industry, the delivery channel has been a welcome success story. Comparing the January-to-October period this year with the same period in 2019, delivery is up 14% in visit terms to 804 million and has seen a 40% increase in spend to £5.7 billion. However, although delivery has met a need during this unprecedented period of enforced home living, working and entertaining, NPD’s research shows... 

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Nov 25 8:24 AM, General News


Nielsen: Thanksgiving Highlights COVID-19 Divide 

In a year unlike any other, even Thanksgiving is not immune to polarization in the U.S.

As we confront ever-rising COVID-19 cases and physical and financial restraints, this year’s Thanksgiving festivities will look and feel drastically different, depending on location, generation and the financial impact of the pandemic. Yet from online shopping to price hikes, consumers share commonalities in confronting a Thanksgiving unlike any other.

Americans are almost perfectly split on whether they’re planning to...

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Nov 23 8:16 AM, General News


Postmates Reveals Unprecedented Ordering Trends of 2020

Postmates revealed the unprecedented ordering trends of 2020 and it's clear 2020 was a year like no other.

The year started on a predictable note, with popular New Year's Eve hydration hangover remedies like Gatorade spiking 197% (WoW) on New Year's Day. Customers fell in love with heart-shaped pizzas this year (+1,800% YoY) on Valentine's Day where there was also a 4,462% (WoW) increase in orders for flowers - not too surprising. But in early March, as the global pandemic was declared and shelter-in-place orders began...

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Nov 20 8:25 AM, General News


Sysco Eliminates Minimum Delivery Requirements and Offers Services to Support Restaurant Industry

Sysco Corporation announced it will eliminate minimum delivery size requirements for customers’ regularly scheduled delivery days as part of the company’s Restaurants Rising campaign. This change is effective on Nov. 16 for all U.S. Broadline, FreshPoint, Buckhead Meat and Newport Meat customers.

Removing minimum delivery requirements is yet another way Sysco is leading the industry in supporting the success of restaurants, providing operators significant added flexibility in managing their business and making it easier to...

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Nov 16 8:20 AM, General News


Nathan’s Famous Expands Through Third Party Delivery to Canada

Nathan’s Famous announced the expansion of their menu offerings to Vancouver, Canada. The menu will be available to consumers through Uber Eats third-party delivery only now, and then in approximately two weeks SkinTheDishes and then DoorDash. Nathan’s Famous will offer its classic hot dog and fries as well as its expanded menu featuring premium burgers, hand-dipped chicken favorites and more.

“We are excited to bring the Nathan’s Famous menu to Vancouver, British Columbia for the first time in the brand’s history,” said James Walker, SVP, Restaurants. “We are confident that the brand will...

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Nov 12 8:25 AM, General News


BJ's Restaurant & Brewhouse Brings Tailgating Home with Brewhouse Homegating Packs 

Fall is here and that means football season is officially in full swing. Sports buffs know that game day isn't complete without the cherished tradition of tailgating. That's why BJ's Restaurant & Brewhouse is bringing the tailgating experience from the stadium to the living room this season with the introduction of the new Brewhouse Homegating Pack.

The Brewhouse Homegating Pack allow fans to recreate the excitement of a tailgate from the comfort of their own home by indulging in gameday favorites such as wings, pizza, award winning BJ's Handcrafted Signature Beers, and more. The crowd-pleasing package includes...

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Nov 6 8:33 AM, General News


Consumers Likely to Continue Increased Usage of Takeout and Delivery

With indoor dining restaurant traffic significantly curtailed due to COVID-19 restrictions and concerns, the availability of takeout and delivery options became more important for consumers and restaurants. Many foodservice operators began offering these options recently, and consumers have increased their usage of takeout and delivery.

According to the National Restaurant Association, the uptick in takeout and delivery frequency was visible across each of the three major dayparts in recent months. The Association reported that 66% of consumers said they ordered takeout or delivery for dinner last week. That is up from 58% during the last week of February.

The trend was similar for lunch. About 47% of consumers ordered takeout or delivery for lunch last week, a level that has...

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Nov 6 8:29 AM, Urner Barry


Rabobank: The Rise of Food Delivery Platforms 

The fast rise of food delivery has created a new powerful middle man in the form of delivery platforms, which are increasingly becoming a force to be reckoned with. Even though the sector has expanded very quickly, most platforms have been losing money for years.

“The business model of delivery platforms has sparked discussion and criticism. Many delivery aggregators are struggling to make profits, with most of them losing money every year,” according to Marjolein Hanssen, Analyst – Consumer Foods.

“On the one hand, investors push them to start making these profits, while on the other hand, food delivery platforms are pressured to...

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Nov 4 8:19 AM, General News


Technomic's Take: What’s to Come in 2021

It’s not easy to forecast the future when the ground keeps shifting underneath. The foodservice industry has had to be more nimble than ever this past year, and everyone is eager to bounce back and embrace a clear sense of normalcy. Yet several big questions loom large: Is a COVID-19 vaccine on the horizon soon? Which areas of the country will recover quickest? And when will consumers feel comfortable about dining indoors again?

Despite the many ambiguities that exist, Technomic's outlook for the industry remains optimistic. Up-to-the-minute strategies are positioning foodservice segments to kick off a wider resurgence through 2021. Optimizing the menu, directly...

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Nov 2 8:14 AM, General News


Boston Market Introduces Holiday Meal Options 

Boston Market is aiming to bring families together both near and far with countless affordable holiday meal options for every type of celebration, no matter how different it may look this year. Whether gathering with family in-person around the table or across the country over the internet, Boston Market has you and your loved ones covered this holiday season with complete meal solutions starting at just $10.99 per person.

"With all that has happened this past year, connecting with friends and loved ones over a delicious meal to celebrate the things that matter most has never been more important," said Boston Market President, Randy Miller. "That's why we're serving up decadent, hassle-free meals in a variety of ways that allow families to...

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Oct 30 8:27 AM, General News


The COVID-19 Pandemic Causes Eating Patterns in America to Take a Sharp Turn

Annually, The NPD Group collects a year’s worth of data from its daily tracking of how U.S. consumers eat away from and in home and compiles the topline trend into a report that’s been called "Eating Patterns in America" for the last 35 years. This year’s recently released Eating Patterns in America captures how in mid-March, the daily rhythms of consumers’ lives, including their eating patterns, were suddenly disrupted by the COVID-19 outbreak.

“With mandated shelter-at-home and restaurant dine-in restrictions across most of the country during the pandemic, we have had few options other than to prepare most of our meals at home,” says David Portalatin, NPD food industry advisor and author of Eating Patterns in America. “Working from home, schooling at home, and preparing...

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Oct 30 8:25 AM, General News


Yum China Reports Third Quarter 2020 Results

Yum China Holdings, Inc. reported unaudited results for the third quarter ended September 30, 2020.

Impact of COVID-19 Outbreak and Mitigation Efforts

Third quarter operations improved, although still impacted by reduced traffic at transportation and tourist locations, the delayed and shortened school holiday and the other lingering effects of the COVID-19 outbreak. Dine-in volume has been recovering, while delivery and takeaway remained popular options. The Company's primary focus continues to be safety, efficiency and driving traffic. We launched attractive digital and membership campaigns with...

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Oct 29 10:00 AM, General News


Applebee's Announces Halloween Wings Deal

Halloween is almost here, and Applebee’s is putting a new spin on trick-or-treating for guests around the country. For one day only on October 31, wing lovers can celebrate at participating locations with Halloween Wings – a free order of Boneless Wings with any purchase of $30 or more for To Go or delivery through Applebees.com.

Each order of Applebee’s Boneless Wings is served with ranch dressing and celery on the side and is tossed in sauce like Classic Hot Buffalo, Sweet Asian Chili or Honey BBQ. Guests can visit Applebees.com or the Applebee’s mobile app to order and...

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Oct 27 8:31 AM, General News


DoorDash And Taco Bell Announce Nationwide Partnership

DoorDash and Taco Bell announced their new partnership across over 5,500 locations nationwide. In celebration of the partnership, starting October 15, registered DoorDash users can get 50 percent off Taco Bell’s biggest nachos box ever, the Nachos Party Pack, with a $0 delivery fee when they spend $15 or more. The deal is exclusively available on DoorDash beginning October 15 through October 24.

“We’re excited to team up with DoorDash to give our fans the ability to satisfy their cravings for Taco Bell more easily,” said Nikki Lawson, Taco Bell’s Chief Global Brand Officer. “Growing delivery has always been a priority for the brand and through this partnership...

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Oct 15 8:25 AM, General News


Little Caesars and DoorDash Announce Marketplace Partnership

Little Caesars and DoorDash announced a major expansion of their exclusive partnership, extending the availability of Little Caesars delivery to the DoorDash app and website. Little Caesars delivery, already available directly through the Little Caesars app and website in the US and Canada, will now also be available on DoorDash's third-party delivery marketplace for the first time.

"Little Caesars is committed to providing quality, convenience and value to our customers, which is why earlier this year, we partnered with DoorDash to make fast and affordable Little Caesars delivery possible through the Little Caesars app and website," said Ed Gleich, senior vice president of innovation at Little Caesars. "Today, we're excited to expand our product availability to the DoorDash app so pizza lovers can have even more options for...

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Oct 13 8:18 AM, General News


More Than 60% of Americans Have Dined In a Restaurant in the Past Month, Despite COVID-19 Concerns

A survey of 501 people in the U.S. found that 63% of Americans ate at a restaurant at least once in July, with 22% dining in a restaurant five or more times. At the same time, 58% of Americans said they would feel uncomfortable or very uncomfortable eating in a restaurant because of the coronavirus. The study was conducted by B2B research firm The Manifest.

The contradiction between people's discomfort about in-restaurant dining and their actions is likely a result of access to outside dining options during the summer months.

With as many as 75% of restaurants at risk of going out of business, local restaurants and small business restaurant owners must prepare for...

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Oct 8 8:22 AM, General News


Research and Markets: Consumer Spending in QSRs and Growing Online Food Delivery

According to Research and Markets, the U.S. foodservice market is projected to witness a CAGR of 3.7% during the forecast period, 2020-2025.

Increased digitalization of food service is among the primary factors driving the market, as consumers find it comfortable to book prior and make payments online.

Fast food restaurants focusing on organic produce and healthy food are expected to be the focus of the market in the future. In the United States, the demand for organic food is rapidly rising. However, factors, like...

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Oct 6 8:22 AM, General News


China Declares War on Waste in Food Catering

Ongoing anti-food waste campaigns in China aim to reduce food loss in catering. Although China seems to have no immediate worries about food shortage, the coronavirus pandemic, the geopolitical turmoil, and the escalating trade tensions with leading exporters have the potential to restrict China’s access to edible oil and protein meals. China is highly dependent on these imports, often in the form of oilseeds, which are then domestically processed.

Based on Rabobank’s analysis, eliminating waste in food catering (including restaurants, group dining and food deliveries) could make up to 5% of the nation’s soybean imports (5m metric tons) and 6% of the palm oil imports (0.4m metric tons) unnecessary. In addition, 10m metric tons of feed grains, mostly corn, could also be ‘saved’ this way. As China’s corn is experiencing...

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Sep 29 8:22 AM, General News




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