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Thu. Jun 10, 2021

DoorDash Expands To Japan


































UNFI to Expand Grocery and Delivery Service for Independent Retailers with DoorDash Relationship

United Natural Foods, Inc., today announced it has entered into a reseller agreement with DoorDash, the nation’s leading last-mile logistics platform, to bring on-demand grocery delivery solutions to independent retailers nationwide through the DoorDash marketplace.

UNFI’s arrangement with DoorDash will give local grocers the opportunity to leverage the DoorDash platform to build an ecommerce and delivery offering that meets the needs of their customer base while enabling UNFI to expand its end-to-end and last-mile-delivery services to its suite of...

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Oct 15 8:00 AM, General News



Grubhub And Restaurant Strong Fund to Give $4 Million to Restaurants

Today, Grubhub, a leading global online food delivery marketplace, and The Greg Hill Foundation's Restaurant Strong Fund, announced they will be giving $4 million in grants to support restaurants across the country that have been working hard to survive the pandemic. Ranging from $5,000 to $50,000, the grants are part of the Restaurant Strong Fund's All Day campaign and will help restaurant owners fund indoor and outdoor dining improvements, equipment and technology maintenance and upgrades, marketing and promotion efforts, staff hiring and training, Covid-19...

 

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Oct 8 7:50 AM, General News


Amazon Prime Members will Soon Pay Fee for All Whole Foods Deliveries

Amazon is phasing out free deliveries from Whole Foods Market for Amazon Prime members.

Free online deliveries from Whole Foods are coming to an end for members of the Amazon Prime paid loyalty program.

Starting Monday, Oct. 25, 2021, all online delivery orders placed through the Amazon Prime membership service will carry a $9.95 delivery fee. Amazon Prime members, who up until now received free delivery for Whole Foods orders over $35, have been paying the fee in the for Whole Foods delivery orders in the...

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Sep 28 7:54 AM, SeafoodNews


Grubhub and Yandex SDG Launch Robot Delivery Technology at The Ohio State University

Grubhub, a leading online and mobile food-ordering and delivery platform on college campuses, and Yandex Self-Driving Group (SDG), a leading autonomous vehicles developer inside Yandex, one of Europe's largest internet companies, will roll out delivery via Yandex's robots at its first college campus — The Ohio State University (OSU).

More than 60,000 hungry Buckeyes will be able to order their favorite foods from on-campus dining locations via the Grubhub app and have them delivered by one of 50 Yandex robots operating at the...

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Aug 20 8:20 AM, General News


DoorDash Plunges Into Loss On Pricey Grocery Expansion

Food-delivery firm DoorDash Inc's loss widened more than expected in the second quarter as the U.S. upstart spent heavily to expand internationally and into a crowded market for grocery during the pandemic.

Shares of the company are trading more than 4% lower in the premarket after total expenses more than doubled to $1.34 billion, overshadowing a surge in revenue.

Demand for delivery of essentials has stayed strong during the health crisis, leading DoorDash to sign new partnerships with pet specialty retailer PetSmart Inc, grocer Albertsons Inc and plant-based...

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Aug 13 9:15 AM, General News


Olo Teams Up with Grubhub to Streamline Delivery and Digital Orders for Restaurants

Olo, a leading on-demand commerce platform powering the restaurant industry’s digital transformation, announced an engagement with Grubhub, a leading U.S. food-ordering and delivery marketplace, to integrate digital orders directly into the point-of-sale (POS) of tens of thousands of restaurant brand locations via Olo Rails.

Rails is Olo’s solution that makes it easy for restaurant brands to publish their menus, prices and location information on participating third-party marketplaces in order to drive incremental sales, simplify workflows and manage orders from multiple channels into one place. The solution also allows orders placed by consumers on the Grubhub website or app to be injected directly into the order stream at the restaurant to improve order accuracy and...

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Aug 12 8:33 AM, General News


The U.S. Restaurant Industry Recovery Through Second Quarter has Been Slow and Steady

The second quarter of this year reflects a period during which state and local governments lifted pandemic restrictions, restaurants reopened, people got vaccinated, and consumers used restaurants more than they did throughout the pandemic, reports The NPD Group. Consumer spending at restaurants was up +32% in the April-May-June 2021 quarter compared to the same quarter last year, and for a pre-pandemic view, flat compared to the same quarter in 2019. Restaurant visits, dining in or off-premises, increased by +22% in the quarter compared to the same quarter last year and were down -7% compared to the second quarter of 2019, according to NPD’s daily tracking of the U.S. foodservice industry.

Quick service restaurants (QSRs), representing 81% of restaurant visits in the U.S., realized a gain of +15% in visits in the second quarter compared to a year ago and a -5% decline compared to the second quarter of 2019. Throughout the pandemic, QSR restaurants, particularly...

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Aug 11 8:28 AM, General News


Kroger and Kitchen United Partner to Provide Customers Meal Pick Up and Delivery from Restaurants

Kroger and ghost kitchen industry leader Kitchen United announced a partnership to offer customers freshly prepared, on-demand restaurant food.

"Our customers' appetite for fresh, on-demand meals continues to accelerate, and we remain focused on offering new and innovative products that provide anything, anytime, anywhere," said Dan De La Rosa, Kroger's group vice president, of fresh merchandising "Our partnership with Kitchen United taps into restaurants' growing use of off-premise kitchen space to increase...

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Aug 4 9:56 AM, General News


HelloFresh Market Launches in U.S., Expanding Beyond Weeknight Dinners to Everyday Essentials

HelloFresh announced the launch of HelloFresh Market, an online store offering customers a range of add-ons, from quick meals to pantry essentials. The Market gives customers a convenient way to get breakfast options, ready-to-heat meals or everyday items – such as fresh produce, snacks, desserts, sides, spice blends, grocery essentials, and more – delivered to their doorstep simply by adding them to their weekly HelloFresh order. The range of Market offerings will be rolling out to all customers across...

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Jul 29 8:27 AM, General News


Thighstop's Take on National Chicken Wing Day: 'Save a Wing, Eat a Thigh'

This National Chicken Wing Day on July 29 comes amidst a national chicken wing crisis. Restaurant brands are widely bowing out this year, and consumers are left wondering where they will get their fix. But Thighstop, Wingstop's new virtual food brand, is giving the famous holiday new flavor by repositioning it as "Thighstop Thigh Day."

On one of the more popular food holidays among fans and foodies alike, Thighstop is determined to keep the celebration going by offering two free bone-in thighs with qualifying purchases on July 29. Available through Thighstop.com or DoorDash, the two free bone-in thighs are...

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Jul 23 8:24 AM, General News


Uber Accelerates National Grocery Availability Across the U.S.

Today, Uber Technologies, Inc. (NYSE: UBER) announced that its on-demand and scheduled grocery delivery is now available to Uber and Uber Eats customers in over 400 cities and towns across the U.S., including major markets like San Francisco, New York City, and Washington DC. This marks Uber’s first major grocery expansion in the U.S., more than doubling the availability of the offering this week, and accelerating its grocery rollout this year with a 1,200-store partnership with the Albertsons Companies, Inc. (NYSE: ACI)...

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Jul 19 9:15 AM, General News


Ruby Tuesday Introduces Libby’s BBQ for Summer

Ruby Tuesday has announced the addition of Libby’s BBQ with a new feature menu this summer. Originally crafted in the Ruby Tuesday kitchen as a delivery-only concept, Libby’s BBQ offers smoky, tender, saucy BBQ entrees and is now available to order at all Ruby Tuesday locations for dine-in, Ruby TueGO and delivery for a limited time only.

Now through September, Ruby Tuesday guests can try Libby’s BBQ entrees starting at $9.99. The all-new Libby’s BBQ menu includes tender, smoked beef brisket and...

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Jul 15 9:45 AM, General News


Grubhub Doubles Down on Its Commitment to Supporting Restaurants with The Grubhub Guarantee

Grubhub, a leading U.S. food-ordering and delivery marketplace, announced the Grubhub Guarantee, the company's newest feature promising diners on-time delivery and the lowest price relative to competitors, or Grubhub will make it right with Grubhub Perks for free food.

In a study of thousands of consumers, Grubhub looked at what mattered most to diners, and on-time delivery came in as one of the top factors when choosing a food delivery platform. With the Grubhub Guarantee, Grubhub is standing behind on-time delivery and lowest price in order to facilitate...

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Jul 13 8:22 AM, General News


Subway Debuts Largest Menu Update in Brand's History

Subway restaurants announced the biggest changes in the brand's history, making improvements to almost every core menu item and introducing important digital upgrades that elevate the guest experience. The Eat Fresh Refresh™ arrives in U.S. restaurants nationwide on July 13, and is marked with unprecedented moments, including participating Subway restaurants across the country closing for a Refresh Break and a one million sub sandwich giveaway to encourage people to come see and taste the changes.

Starting on July 13, the Eat Fresh Refresh comes to life in all U.S. Subway restaurants. The more than 20 menu updates include...

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Jul 7 8:21 AM, General News


Grubhub Releases Third Annual State of the Plate Report

As we approach a new normal and restaurants reopen, there's a lot to look forward to for the rest of the year. Before looking ahead, let's rewind to see how diners ate their way through the last six months. Grubhub, part of leading global online food delivery marketplace Just Eat Takeaway.com, launched the third annual "State of the Plate" report. Looking at trends from hundreds of thousands average daily orders, Grubhub's mid-year report checks in on what has shaped 2021 thus far, including the top trending foods, popular restaurants across the country, and what we can expect to see more of in the second half of the year.

Unlike 2020, diners opted for the plant-based versions of delivery classics so far in 2021. And while last year's top food, the wildly popular...

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Jul 2 3:10 PM, General News


Jollibee Announces the Launch of New Jollibee Ordering App

Jollibee announced the launch of its new Jollibee Ordering App. The ordering platform allows new customers and Jollibee fans to order the brand's food directly from their mobile devices. The app supports orders for delivery and in-store pickup and is live across the United States and Canada now via the Apple App Store and Google Play.

To celebrate the launch of the new app, Jollibee is running a two-week promotion giving customers the brand's Peach Mango Pie for free on every order placed with an account through the new platform. This offer can be redeemed by entering the promo code "JoyOnline" at checkout. The promotion is currently...

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Jun 30 8:17 AM, General News


DoorDash and Beyond Meat Introduce Limited Edition Summer Grilling Kits for On-Demand Delivery

DoorDash announced a partnership with Beyond Meat, a leader in plant-based meat, to offer limited-edition, July 4th grilling kits to help customers host the ultimate BBQ featuring the new Beyond Burger®. The kits are available exclusively on DoorDash for on-demand delivery from DashMart, a new type of convenience store owned, operated, and curated by DoorDash.

As many people prepare for a summer of grilling and gathering, the kit also provides a seamless way for consumers to get their grilling essentials without taking a last-minute trip to the grocery store. According to a national consumer survey that polled 1,000 U.S. adults...

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Jun 29 8:17 AM, General News


Wingstop Launches Virtual Kitchen Thighstop

Thighstop, the new thigh concept with more than 1,400 locations nationwide, is addressing consumer's fear of a chicken wing shortage head-on by hacking chicken wing brand Wingstop and giving thighs the attention they deserve. Beginning today, fans nationwide can enjoy tasty new options available on Thighstop.com and through the brand's exclusive delivery partner DoorDash.

With a focused menu designed to keep taste buds craving more, Thighstop encourages guests to try thighs, which are one of the juiciest and most flavorful parts of the chicken. Chicken fans can now enjoy delicious, crispy thighs, served naked and sauced and tossed in 11 bold, distinctive and craveable flavors – the same 11 flavors that catapulted Wingstop to flavor fame. In addition to bone-in thighs...

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Jun 22 8:23 AM, General News


Resorts World Las Vegas and Grubhub Team Up to Introduce Mobile Ordering Experience

Resorts World Las Vegas announced a first-of-its-kind partnership with Grubhub, a leading online and mobile food-ordering and delivery platform, to become the first resort to offer Grubhub's advanced ordering technology. Through On The Fly at Resorts World powered by Grubhub, guests can conveniently order and charge the cost to their room or credit card via the Grubhub app from the resort's 40 food and beverage concepts and select retail shops for pickup or delivery to guest rooms as well as the resort's 5.5-acre pool complex.

"Our partnership with Grubhub further expands our goal of providing guests with first-of-its-kind experiences at the resort," said Scott Sibella, President of Resorts World Las Vegas. "Resorts World Las Vegas is proud to be the first resort to...

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Jun 22 8:22 AM, General News


Nearly Half of Canadians Plan to Dine On-Premises Now that Pandemic Restrictions are Relaxed

Canadians were anxiously awaiting COVID lockdowns and restrictions to be eased and lifted, and so were restaurant operators. It’s been a long 15 months and 46% of Canadians told The NPD Group that they plan to physically eat at a restaurant, bar, or coffee shop now that COVID-19 restrictions have been eased. Restaurant operators are eager to greet them back and pick-up their dine-in business, which was most impacted by mandated pandemic restrictions.

Dine-in or on-premises restaurant orders/visits have improved since the beginning of the pandemic but, as a basis for comparison, were still down -85% in April 2021 compared to April 2019. Off-premises orders and visits, which include...

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Jun 16 8:30 AM, General News


US Foods Summer Scoop Lineup Takes Aim at Restaurant Labor Shortage

US Foods Holding Corp. announced the launch of Summer Scoop™. Themed “Dining Out Is In Again,” Summer Scoop features 18 on-trend, versatile, profit-driving products designed to reduce back-of-house preparation and skilled-labor demands. With 62% of operators saying they are concerned about finding skilled workers during the pandemic, restaurant operators struggle to balance the resurgence of on-site diners and existing take-out and delivery operations ramped up during the pandemic. Summer Scoop helps address these challenges with innovative products that can drive higher profits and help operators save approximately 85-95% in back-of-house preparation time compared to making from scratch, helpful for restaurants operating with fewer and less experienced kitchen staff.

“Through each phase of the pandemic, our commitment to helping our restaurant operators ‘Make It’ with product innovation and expert resources has remained our number one priority,” said Stacey Kinkaid, vice president of product development and innovation for US Foods. “As restaurants quickly move closer to...

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Jun 15 8:25 AM, General News


DoorDash Expands To Japan

DoorDash the largest on-demand logistics platform for door-to-door delivery in the U.S., announced its official launch in Japan, beginning with Sendai. This marks the company's first market expansion in Asia and third country outside the U.S., including Australia and Canada.

As DoorDash continues to invest in international growth in its commitment to empower local economies, Japan, one of the most restaurant-dense countries in the world, offers a unique market opportunity for the company to support local businesses with...

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Jun 10 8:30 AM, General News


Instacart and 7-Eleven Expand Nationally, Unlocking Faster Convenience Delivery

Instacart, the leading online grocery platform in North America, announced the expansion of its collaboration with 7-Eleven, the world's largest convenience retailer, to nearly 4,000 new stores nationwide. With this expansion, Instacart now delivers from nearly 6,000 7-Eleven® stores, reaching nearly 60 million U.S. households across the country. To make it easier for customers to instantly connect to their favorite convenience retailer and get the goods they need, customers also now have access to 7-Eleven delivery via Instacart in as fast as 30 minutes. Today, consumers nationwide can choose from thousands of essential products from 7-Eleven - including pantry staples, household items, alcohol, snacks, over-the-counter medication, and more - to be delivered from the store to their door.

With the announcement, 7-Eleven delivery via Instacart is now available across...

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May 25 8:32 AM, General News


U.S. Restaurant Carry-Out and Delivery Digital Orders Soar During the Pandemic

Digital ordering was a lifeline for consumers and U.S. restaurants, particularly full service restaurants, during the pandemic, reports The NPD Group. In the year ending March 2021, which covers a full year since the start of the pandemic, restaurant digital orders grew +124% compared to prior year. Digital orders for carry-out, which represented 62% of all digital orders, increased by +130%, and digital orders for delivery grew by +142% in the period compared to year ago and held 38% share of total restaurant digital orders, according to NPD’s ongoing foodservice market research, CREST®.

Digital ordering offered full service restaurants, which operated under varying degrees of mandated dine-in restrictions throughout the pandemic, much needed...

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May 13 8:30 AM, General News


Grubhub Unveils Grubhub Direct, a Commission-Free Platform

Grubhub announced Grubhub Direct, a platform to help independent restaurants better compete online through commission-free online ordering and access to their customer data. With nearly 10 years building branded ordering and loyalty experiences for large restaurant chains, Grubhub is leveraging its expertise to help independent restaurants develop their own customized ordering websites, empowering them to market directly to their diners, receive their diner data and manage their branded website—all without any marketing fees.

"We're constantly listening and learning from our independent restaurant partners, and we've heard them. Restaurants want more options to build their brands online and maintain a loyal base of diners through their own channels," said Matt Maloney, founder and CEO of Grubhub. "That's why we're opening...

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May 13 8:30 AM, General News


Grubhub Reports First Quarter 2021 Results

Grubhub announced financial results for the first quarter ended March 31, 2021 and also posted a letter to shareholders on its investor relations website. For the first quarter, the Company reported revenues of $551 million, which is a 52% year-over-year increase from $363 million in the same period last year. Gross Food Sales grew 60% year-over-year to $2.6 billion, up from $1.6 billion in the first quarter of 2020.

"We are proud of our continued role in helping restaurants grow their businesses and supporting the communities where they operate. Our team continued its strong execution in the first quarter – easily hitting records for all of our key business metrics," said Matt Maloney, Grubhub founder and CEO. "With yesterday's public filing of the registration statement and...

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Apr 30 8:27 AM, General News


DoorDash Announces Pricing Updates

DoorDash unveiled new pricing changes designed to better support restaurant partners. Beginning today, all U.S. local restaurants will have a choice of three different delivery commission price points with new Partnership Plans, starting with a 15% option. Additionally, DoorDash is lowering Pickup commission costs to 6% and making Storefront, a commission-free online ordering product, free (except for payment processing fees) for all restaurant partners. These actions are intended to create more choices and solutions across a portfolio of restaurants' needs and put more profits into the pockets of local businesses.

"There is a massive, increasingly digital opportunity for small restaurants, and we believe that when we work together, we can help them capture more of that market in a post-pandemic world––in-store, online, through a third-party partner, or any combination of these three," said Christopher Payne, COO of DoorDash. "Over the past year, we've introduced...

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Apr 28 8:30 AM, General News


Eat Just and Foodpanda Partner on Home Delivery of Cultured Meat in Singapore 

Eat Just, Inc., a company that applies cutting-edge science and technology to create healthier, more sustainable foods, and foodpanda, Asia's leading food and grocery delivery platform, have partnered on the world’s first home delivery of cultured meat. Three dishes featuring high-quality chicken made in a brand-new way will be available for delivery on the foodpanda platform kicking off on Earth Day, April 22, for a limited period of time in Singapore.

The partnership marks a significant milestone for both brands, by introducing the first taste of this revolutionary and sustainable meat option. The groundbreaking in-home tasting experience for Eat Just’s GOOD Meat brand follows...

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Apr 21 8:34 AM, General News


Nathan's Famous Partner with Ghost Kitchens Brands to Open 100 Locations by End of 2021 

Nathan’s Famous announced its partnership with Ghost Kitchen Brands (GKB). The partnership with Nathan’s Famous and Wings of New York, Nathan’s recently launched virtual kitchen brand, will help Nathan’s continue to bring their new menu to consumers across US and Canada with 60 non-traditional locations to the U.S. and 40 to Canada by the end of 2021. Many of these new kitchens will live inside Walmart stores offering some seating, and all locations included in the deal will offer carry-out and third-party delivery.

"We’re excited to continue our expansion across the US and Canada, and this partnership with Ghost Kitchen Brands grows our footprint even more," states James Walker, Senior Vice President, Restaurants. “We look forward to beginning this journey with GKB in their current kitchens and cities, with hopes of...

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Apr 20 8:30 AM, General News


Quaker Steak & Lube Introduces New, Limited-Time Menu Items

With the weather heating up and the days getting longer, it can only mean one thing: a much-needed summer is right around the corner. To celebrate, Quaker Steak & Lube is introducing a brand-new "All-American Summer" menu complete with its twists on classic BBQ favorites and seasonal-inspired cocktails.

Here is the food lineup Quaker Steak & Lube will feature on its All-American Summer menu...

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Apr 19 8:31 AM, General News


Domino's and Nuro Launch Autonomous Pizza Delivery with On-Road Robot

Domino's and Nuro are launching autonomous pizza delivery in Houston. Beginning this week, select customers who place a prepaid order on dominos.com on certain days and times from Domino's in Woodland Heights, located at 3209 Houston Ave., can choose to have their pizza delivered by Nuro's R2 robot. Nuro's R2 is the first completely autonomous, occupantless on-road delivery vehicle with a regulatory approval by the U.S. Department of Transportation.

This collaboration between Domino's and Nuro will introduce an entirely new delivery experience to pizza lovers. Here's how it works: select customers who place a prepaid website order from the participating Domino's store can opt to...

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Apr 13 8:25 AM, General News


Canada: Dine-In Restaurant Visit Declines Soften in February when Restrictions were Eased
The pent-up demand for indoor dining was evident in February after dine-in restrictions were eased in Canada’s largest provinces. Dine-in restaurant visits increased by 4 percentage points in February compared to January, an increase of 10.5 million visits versus prior month. The downside of this news is the still deep traffic declines in on-premises dining. Dine-in visits declined by -79% in February compared to same month last year and were down -85% in January compared to last year, according to NPD, which continually tracks consumers’ use of Canadian restaurants and other foodservice outlets.

Off-premises dining, like carry-out, delivery, and drive-thru, has been the beneficiary of the indoor dining restrictions. In January off-premises visits, digital or physical, were up...

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Apr 8 10:25 AM, General News


Ruby Tuesday Brings Back FreshMex Menu

Ruby Tuesday is offering diners a new lineup of their Southwestern favorites with the introduction of Ruby’s FreshMex spring feature menu.

Now for a limited time, guests can try Ruby’s FreshMex entrees starting at $8.99, including Chicken, Shrimp or Veggie Fajitas, Southwest Fried Chicken Bowl, Grilled Chicken Burrito Bowl, Chicken Queso Burrito and Chicken & Queso Tacos.

“Ruby Tuesday is committed to making eating out affordable, delicious and truly comfortable for our guests. We are excited to re-introduce Ruby’s FreshMex entrees that proved to be...

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Apr 6 8:28 AM, General News


Technomic Reports Top 500 Chain Restaurant Sales Fell by More than 8% in 2020
Technomic just released one of the most highly anticipated reports, the 2021 Top 500 Chain Restaurant Report, which includes expert findings and insights into the sales performance of U.S. chain restaurants from 2020. The report is built using decades of historical data with detailed analysis into the foodservice industry and overarching trends, including the impact of COVID-19 and performance rankings, as well as annual sales and unit counts by chain and segment.

“Disrupted by the COVID-19 pandemic, the Top 500 chain restaurants saw sales fall by $27 billion in 2020, decreasing by more than 8% compared to 2019,” explains Kevin Schimpf, senior research manager at Technomic. “As many small chains and independent restaurants struggled to...

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Apr 6 8:26 AM, General News


US Foodservice: Expect an Even Bigger Lift From the Third Stimulus

Checks under the USD 1.9 trillion American Rescue Plan, the third and largest stimulus package since the pandemic outbreak, began rolling out mid-March. The US government expects nearly 85% of all US residents – adults, children, seniors – to receive direct payments of up to USD 1,400 based on household income. The ongoing stimulus is substantially higher than the last two in April and December 2020, which included direct payments of USD 1,200 (plus USD 500 per child) and USD 600 (plus USD 600 per child), respectively.

Recipients Spent 10% to 15% More in Restaurants Following the Last Two Rounds of Stimulus

Credit/debit card transaction data from Earnest Research, a data analytics firm that tracks the US consumer economy through foot traffic, credit/debit card spend, retail pricing, and healthcare data, shows...

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Apr 5 8:26 AM, General News


Chekout, a New Foodservice Delivery Platform, Launches in NYC

Chekout, a new service company specializing in superior food delivery, has officially launched in the New York City area. Through their app, Chekout provides the effective and properly priced delivery service for both the restaurant and consumer. Restaurants benefit from Chekout's promise to never cut into any of their profits, and therefore it is 100% free to use. For diners, the platform guarantees that menu prices will never be inflated, and consumers will never pay more than $2.50 for delivery no matter their distance from the restaurant or their order total. This new service was created to disrupt the third-party food delivery industry, that has been known for increasingly high pricing, and bring a new approach to the way consumers order food.

"Our business model is based on treating our customers and restaurant partners as fairly and with as much respect as possible," says Christopher Bruno, Founder & CEO of Chekout. "We are creating an app/platform that will eliminate the fees customers and restaurants have been paying...

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Mar 26 8:33 AM, General News


Chipotle Invests in Leading Autonomous Delivery Company, Nuro

Chipotle Mexican Grill announced that it has invested in Nuro, a leader in autonomous delivery, as part of their Series C funding round. Nuro uses robotics in their fleet of on-road, occupantless and autonomous vehicles to deliver everyday consumer goods. This is the first significant investment in a third-party technology company the organization has made since Chairman and Chief Executive Officer Brian Niccol took the helm in 2018.

Expanding access and convenience through Chipotle's digital ecosystem is a strategic priority for the company. Chipotle's digital business grew over 174% year over year in 2020, with about half of the digital sales coming from...

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Mar 25 8:33 AM, General News


How COVID-19 has Changed Eating Out Over the Last 12 Months In the UK

It’s 12 months since the UK’s first COVID-19 lockdown, and one of the sectors that has been most heavily impacted is hospitality. Here, The NPD Group picks out eight eating out/eating in trends from the pandemic’s first year (March 2020 to February 2021) and suggests how they will unfold as lockdown eases. From a surge in home deliveries to the growth of collection, the rise of eating on a deal, the surge of drive-thru, treating to beat boredom, a doubling of choosing vegan and veggie options, the rise of al fresco dining and a laser-like focus on delivering the best customer service, here’s how COVID-19 has changed the way we eat out (and in).

Delivery: In the 12 months of COVID, delivery’s share of out of home eating has more than doubled

Ordering takeaway main meals for home delivery has been a big part of locked down life and, according to The NPD Group’s consumer data, spend increased...

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Mar 24 8:24 AM, General News


What’s on the Menu: Global Foodservice Outlook

In many countries, including those in Europe and North America, Covid-19-related disruptions remain the most relevant driver of foodservice performance in the near term, as sales and foot traffic trends remain well-below pre-Covid levels. Notably, China, which is ahead of the curve in terms of both virus outbreak and containment, could be a potential indicator of the likely speed and scope of the foodservice recovery as the virus subsides.

As vaccinations and treatment advance, the focus of attention will shift from near-term recovery to more strategic matters. The most relevant performance drivers over the next 6 to 12 months will be...

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Mar 15 8:55 AM, General News


Red Robin Develops Three New Delivery-Only Brands

Red Robin Gourmet Burgers and Brews announced the rollout of three new delivery-only brands that build on the company's off-premise business and continue the company's brand promise of making memorable connections with its Guests.

The three new delivery-only brands feature a mix of items from Red Robin as well as offerings not featured on the Red Robin menu. The Wing Dept focuses on a variety of wings and sides; Fresh Set offers a wide array of fresh green salads, wraps and sandwiches with freshly-prepared sauces and dressings; and Chicken Sammy's offers a selection of tasty chicken sandwiches, chicken tenders, homemade kettle chips and...

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Mar 12 8:20 AM, General News


Challenges Facing Foodservice Industry in 2020 Spurred Significant Growth in Off-Premises Services

The COVID-19 pandemic shook the world in 2020, leading to one of the steepest declines the global foodservice industry has experienced in recent history, according to global information company The NPD Group.

The pandemic interrupted years of growth in foodservice, causing a 20% drop in global sales and a 21% decline in total visits in 2020, to 958 billion euros ($1.157 trillion USD).

While mandated lockdowns restricted dine-in options, consumer demand for restaurant food was not abated, leading to unprecedented growth in...

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Mar 9 8:17 AM, General News


Ghost Kitchens Partners With Walmart Canada to Offer One-Stop Meal Pickup or Delivery

Ghost Kitchen Brands (GKB) is excited to announce it is teaming up with Walmart Canada, its first partnership with a big-box retailer to bring one-stop meal pickup and delivery to more Canadians. The first Ghost Kitchen at Walmart is now open in the St. Catharines Walmart (420 Vansickle Rd.) with additional locations in Woodstock, Toronto, Lachenaie and Saint-Constant to open in the coming months.

Customers can order freshly prepared meals in-store and online for contactless pickup or delivery (from a third-party app such as Uber Eats), and mix and match from more than 20 well-known brands including...

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Mar 2 8:22 AM, General News


Church's Chicken Succeeds from Full-Scale Digital Transformation

It has been nearly two years since Church's Chicken first embarked on a digital transformation focused on reaching new guests with digital media and creating loyalty with engaging experiences at every interaction. In that time frame, digital has been a key driver of the brand's positive sales and growth, with 2020 turning in impressive results from this key focus area. The popular QSR chicken brand saw a 540% increase in Order Ahead sales in 2020 compared to the previous year, third-party delivery sales increased by 77% in the same period, and web digital conversion rate reached 16%. Like much of Church's steady growth and success over the past five years, the secret lies in a strong spirit of innovation and a renewed ability to be quick and nimble in adapting to both challenges and opportunities.

"The digital success we are seeing now is because of plans and initiatives first put in place in 2019," shares Alan Magee, Vice President of Digital Marketing & Technology for Church's. "The industry has been shifting to...

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Feb 16 8:24 AM, General News


Sysco Launches New and Exclusive, Chef-Tested Menu Concepts Through Cutting Edge Solutions Platform

Sysco Corporation, the leading global foodservice distribution company, introduced nine innovative concepts through its Cutting Edge Solutions platform. These new and differentiated products are available exclusively from Sysco and provide foodservice operators with unique menu offerings, innovative meal solutions and environmentally friendly cleaning and beverage products.

“Now more than ever, foodservice operators must provide differentiated offerings to succeed in this challenging operating environment. Sysco’s Cutting Edge Solutions platform offers...

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Feb 16 8:22 AM, General News


Foodservice and Retail Get Creative for an Unprecedented Valentine’s Day 

While the pandemic has caused disruptions to gatherings and going out, there remains a special significance around Valentine’s Day. Consumers are committed to celebrating the holiday, even if traditional celebrations must be altered. According to the National Retail Federation, about 52% of adults plan to celebrate Valentine’s Day this year, spending a total of $21.8 billon.

Nearly three-quarters of consumers celebrating the holiday this year feel it is important to do so given the current state of the pandemic. The virus is still a focus, with 74% indicating it will directly impact their plans for the holiday. About 24% of consumers plan to gift their loved one with an evening out, the lowest in...

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Feb 12 8:31 AM, Urner Barry


Wingstop Brings Fan Favorite Flavors Back to Menus Nationwide

Wingstop is bringing back three popular remix flavors to menus nationwide as a limited time offering. Starting on Valentine's Day, one of the brand's busiest days of the year outside of the Big Game, fans will once again have access to Hot Lemon, Bayou BBQ and Lemon Garlic, available hand-sauced-and-tossed on bone-in and boneless wings as well as crispy tenders.

Valentine's Day marks a hallmark event for Wingstop as fans look to share flavor with the ones they love. This year, fans can stay in, relax, and get Wingstop's bold distinctive flavor via...

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Feb 12 8:30 AM, General News


Londoners Driving Trend for Delivery of Snacks and Coffee

There’s a new food trend emerging in the capital. Latest analysis from The NPD Group shows a significant rise in families in London ordering snacks and coffee delivered to their home. Demand from families for snacking delivered by foodservice operators and delivery platforms like UberEats and Deliveroo increased strongly, up +95% in London in 2020 versus 2019. This is significantly ahead of the +11% increase in orders placed by families across the country as a whole.

London currently represents one quarter of the UK’s snacking via delivery market. Dominic Allport, Insights Director (Foodservice), The NPD Group says “During 2020, London was the only region to see a rise in snacking via delivery. The main reason is the greater use of delivery subscriptions such as...

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Feb 12 8:30 AM, General News


Grubhub Reports Fourth Quarter And Full Year 2020 Results

Grubhub Inc., a leading online and mobile food-ordering and delivery marketplace, today announced financial results for the fourth quarter and full year ended December 31, 2020 and also posted a letter to shareholders on its investor relations website. For the fourth quarter, the Company reported revenues of $504 million, which is a 48% year-over-year increase from $341 million in the same period last year. Gross Food Sales grew 52% year-over-year to $2.4 billion, up from $1.6 billion in the fourth quarter of 2019.

"We remain steadfast in our support of our restaurant partners as the ongoing pandemic continues to weigh on their businesses and their local communities. From increased marketing spend and reduced commissions, to winterization grants and free digital ordering tools, we continue to be fully committed to...

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Feb 5 3:04 PM, General News


Insight Into Key Markets Ahead of the ‘Big Game’ as Foodservice Takes Unique Approach to Gameday

Heading into the big game last February, the coronavirus was just a blip on everyone’s radar, the focus was on ordering wings and appetizers for the pre-game party or planning a trip to a local sports bar.

This year, many Americans will be enjoying the big game in smaller groups and while meat lover’s pizzas and chicken wings will be devoured all night, trips to restaurants are out of the cards for some and businesses are shifting their takeout specials to cater...

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Feb 5 8:52 AM, General News


Grubhub Reports Fourth Quarter And Full Year 2020 Results

Grubhub Inc. (NYSE: GRUB), a leading online and mobile food-ordering and delivery marketplace, today announced financial results for the fourth quarter and full year ended December 31, 2020 and also posted a letter to shareholders on its investor relations website. For the fourth quarter, the Company reported revenues of $504 million, which is a 48% year-over-year increase from $341 million in the same period last year. Gross Food Sales grew 52% year-over-year to $2.4 billion, up from $1.6 billion in the fourth quarter of 2019...

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Feb 4 9:14 AM, General News


Uber Eats Launches Eat Local: A Renewed Commitment to US Local Merchants

Uber Technologies, Inc. announced its Eat Local campaign, renewed efforts to support independent restaurant owners and operators in 2021 as the industry continues to face COVID-related challenges.

“We’re here for restaurants at Uber Eats—as we have been since the start of the health crisis,” said Stephane Ficaja, head of Uber Eats and Delivery for the US & Canada. “Today we’re committing $20 million through various initiatives at a critical time, renewing promises we’ve made on pricing, and will remain focused on our partners’ success in the months ahead.”

Details of the support package include...

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Feb 4 7:32 AM, General News


Domino's Promotes Delivery Offerings for Super Bowl Sunday

Large gatherings and parties may seem like a distant memory, but one thing remains the same: on the biggest game day of the year, football fans from all over the country will take a seat around their respective TVs and enjoy pizza, and Domino's corporate and franchise-owned stores are ready to deliver.

Whether you're ordering a meal for one or for your entire household, when it comes to delivering a satisfying game day feast, there's only one play to remember: Domino's $5.99 mix and match deal. Football fans can please everyone by choosing two or more of the following menu items for just...

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Feb 2 8:28 AM, General News


Auntie Anne's Introduces New Pretzel Rollups Featuring Bacon and Turkey 

Auntie Anne's is here to help consumers shake up mealtime with something different. With more than 40% of consumers feeling challenged in having to plan different meals on a daily basis, Auntie Anne's is taking away the stress of mealtime and adding golden pretzels, cheddar, bacon, and turkey to everyday meals and snacks with all-new Pretzel Rollups.

Available in Turkey & Cheddar and Bacon & Cheddar, the Pretzel Rollups are made for pairing with dips and beverages, and no prep is required. Delivery is also available through...

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Feb 2 8:26 AM, General News


The Dark Clouds of 2020 Yielded Silver Linings for U.S. Restaurant Industry

Throughout one of the most challenging years for U.S. restaurants the industry demonstrated its resiliency against a variety of headwinds throughout 2020 by rising from a -35% traffic decline in April to a -11% visit decrease in December compared to year ago, reports The NPD Group. Although mandated dine-in restrictions have held back all restaurant segments, particularly full service, consumer demand for restaurant meals and the ability to serve the demand with a host of off-premises services, like digital ordering, delivery, drive-thru, and carry-out, are the silver linings that enable the industry to persevere.

Restaurant digital orders, which were growing prior to the pandemic, increased by +19% in January of last year to +145% in December compared to year ago, according to NPD’s daily tracking of consumers' use of restaurants and other foodservice outlets. Like digital ordering...

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Jan 29 8:30 AM, General News


Americans to Eat Record 1.42 Billion Chicken Wings for Super Bowl LV

The COVID-19 pandemic has changed our lives in many ways. One thing that hasn’t changed: America’s love for chicken wings. This is no more apparent than on Super Bowl weekend, when Americans will devour a record 1.42 billion wings while watching the Kansas City Chiefs and Tampa Bay Buccaneers battle for the Lombardi Trophy.

This figure is up 2% from last year, according to the National Chicken Council’s annual Wing Report.

There are several reasons for the uptick, says National Chicken Council spokesman Tom Super. “If you think about it, restaurants like wing joints and pizza places were built around takeout and delivery, so they didn’t have to...

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Jan 28 8:21 AM, General News







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