Amazon Share is Declining Amid Online CPG Sales Growth 

Amazon remains the leader in online consumer packaged goods (CPG), continuing to outpace the competition in share of sales and buyers. Yet, its share growth has slowed.

A downward shift in Amazon’s share of CPG sales in the U.S. sends an important message to retailers and manufacturers. Traditional and non-traditional retailers have been accelerating their responses to Amazon by adjusting their omnichannel offerings and strategies. These adjustments have helped them steal share from the global online player, but other factors are at play.

Today, the playing field online has become exponentially more crowded, and while that does bring complications, it also means that many merchants have begun to...

Schnucks Launches Curbside Pickup at Four St. Louis-Area Stores

Feature will expand to more stores in 2019; Service is in partnership with Instacart

Schnuck Markets, Inc. today announced it now offers customers the option of curbside pickup at four St. Louis-area stores, with plans to expand to four additional stores in January 2019. Future plans will see curbside pickup added throughout the St. Louis area, including the metro east, as well as other geographic areas served by Schnucks.

With curbside pickup, Schnucks customers order groceries online, and at a time chosen by the customer, the items are delivered to the customer’s vehicle in the store parking lot. Schnucks is the first traditional grocer to offer the service in the St. Louis area. It is an expansion of Schnucks Delivers, the company’s delivery partnership with Instacart...

Instacart Unveils National Expansion of New "Instacart Pickup" Grocery Service

Instacart, the North American leader in online groceries, today announced the national expansion of Instacart Pickup, a new grocery click-and-collect service. Instacart Pickup gives customers the convenience of both delivery and/or pickup options, allowing them to order through Instacart and pick up their groceries from their favorite retailer. Instacart will be working with existing and new retail partners to add the Instacart Pickup service to participating partner stores nationwide over the coming months and throughout 2019.

The national rollout of Instacart Pickup follows a multi-month product pilot the Company offered customers to enlist their feedback on the new service. Based on their positive response, the Company has deepened its partnerships with...

Retail Feedback Group Online Grocery Shopper Study Finds Growing Number Purchasing Fresh Food Items

Supermarkets Continue to Lag Behind Amazon and Walmart in Key Satisfaction Measures

The Retail Feedback Group (RFG), a leader in providing actionable stakeholder feedback, today released the 2018 U.S. Online Grocery Shopper Study. This year's research found about half of online shoppers plan to purchase grocery items more often in the coming year and rate their overall satisfaction ordering food and grocery items online highest with Amazon (4.70 on a five-point scale where five is highest), followed by Walmart (4.54) and Supermarkets/Food Stores (4.36). The research also captured generational differences with online shopping for food and groceries, finding Boomers are the most satisfied (4.65), followed by Gen X (4.51) and Millennials (4.43)...

ALDI Continues Growth Momentum with National Instacart Rollout

Retailer launching e-commerce and same-day online delivery solutions coast to coast

BATAVIA, Ill., – ALDI is pleased to announce a national partnership with Instacart, bringing online grocery delivery to ALDI stores across the nation. After a successful pilot program, online ordering of ALDI products via Instacart, the North American leader in online groceries, will be available across 35 states in 5,000 new ZIP codes by Thanksgiving. The national rollout covers 75 major markets, including San Diego, New York City, Miami, Raleigh and Minneapolis.

“ALDI is a pioneer and a leader in creating a shopping experience that works with people’s busy lives,” said Jason Hart, CEO of ALDI U.S. “Our partnership with Instacart and the expansion of our e-commerce options are more ways we are meeting the growing needs of today’s shopper, who wants high-quality ...