Stop & Shop and Instacart Team Up to Offer 30-Minute Convenience Delivery Service In the Northeast

Committed to providing customers with convenient ways to shop, Stop & Shop is taking convenience to a new level, partnering with Instacart, the leading online grocery platform in North America, to launch Stop & Shop Express. Stop & Shop Express allows customers to shop for groceries, convenience items, and other household essentials delivered to them in as fast as 30 minutes. Stop & Shop is the first grocery retailer in the Northeast to make this service available with Instacart.

Perfect for when you forget the key ingredient in...

Instacart Acquires FoodStorm 

Instacart, the leading online grocery platform in North America, today announced its acquisition of FoodStorm, a SaaS order management system (OMS) that powers end-to-end order-ahead and catering experiences for grocery retailers. With this acquisition, Instacart is expanding its enterprise technology portfolio to further support its retail partners' ecommerce needs, investing in more innovative technology solutions that help retailers grow, compete, and better meet the evolving needs of their customers.

The process for ordering prepared foods from grocers typically requires customers to call the store or place an order in-person - a labor-intensive and...

The GIANT Company Partners With Instacart To Launch “Instant Delivery” From All Stores

As part of its omnichannel growth, The GIANT CompanyThe Giant Company together with Instacart, the leading online grocery platform in North America, announced today the launch of GIANT Instant Delivery and MARTIN’S Instant Delivery, providing customers with convenience delivery chainwide. With convenience as one of the most popular categories on Instacart, GIANT Instant Delivery provides customers with fresh groceries, convenience items, and household essentials from early morning to late at night in as fast as 30 minutes.

“While no two families’ grocery experiences are alike..."

Three Reasons Retailers Want to Become Tech Platforms

Kroger’s proprietary “Customer Fulfillment Center” (CFC) concept is one example of a retailer acting as a tech platform.

More retailers are attempting to transform themselves into full-fledged technology platforms, with good justification.

I recently wrote on a column on signs that Instacart wants to join major technology providers such as Amazon, Apple, Google and Facebook by evolving into a broadly-based tech platform. While I still stand behind that column, Instacart is hardly alone in what appear to be its technology ambitions.

Other retailers, including (but not limited to)...

Instacart Announces Consumer Technology Veteran Carolyn Everson is Joining the Company as President

Instacart announced it has appointed Carolyn Everson as President, effective September 7, 2021. Everson brings with her a 30-year proven track record of leading at-scale, global consumer technology teams with a focus on growing global partnerships, industry-leading business development and pioneering advertising platforms. As President, Everson will oversee Instacart's Retail, Business Development and Advertising businesses, as well as the company's People, Policy & Government Affairs, Legal, Partnerships, Instacart Pickup and Care teams. Everson will report directly to Instacart's Chief Executive Officer Fidji Simo. Everson will succeed current President Nilam Ganenthiran, who has been appointed to a new senior leadership position - Strategic Advisor to the CEO - also reporting directly to Simo.

"I've had the privilege of working with Carolyn for a decade and know just how lucky we are to have her leadership and talent at Instacart. Carolyn's an industry legend, best known for...

Instacart Announces Next-Gen Fulfillment Initiative for North American Retailers

Instacart, a leading online grocery platform in North America, unveiled the first phase of the company's next-generation fulfillment initiative designed to bring automated technology solutions to retailers across the U.S. and Canada. As part of the new initiative, the company announced it has signed a multi-year strategic deal with Fabric as a fulfillment automation partner. With Instacart next-gen fulfillment, the company will integrate leading software and robotics solutions with Instacart's proprietary technology and growing shopper community to create new e-commerce services for retail partners and an even faster, more effortless online grocery shopping experience for customers.

As part of Instacart's new next-gen fulfillment initiative, the company will pair Fabric software and robotics with...

Instacart Launches Priority Delivery and Introduces 30-Minute Grocery Delivery

Instacart introduced "Priority Delivery," a new experience that unlocks faster grocery delivery for customers across the U.S. and Canada. As part of this launch, customers in some of the largest cities in the U.S. will now have access to grocery delivery in as fast as 30 minutes. With Priority Delivery, Instacart is bringing the in-store express lane online, helping customers immediately get what they need delivered from their favorite grocers and specialty retailers. With this launch, Instacart is unveiling a new Priority Delivery product experience that makes it even easier for customers to discover the fastest delivery windows available in their area.

As part of the rollout of Priority Delivery, customers in more than 15 of the largest cities in the U.S., including Chicago, Los Angeles, Miami, San Diego, San Francisco, and Seattle, across more than 300 store locations, will now be able to access 30-minute delivery from...

Instacart Releases Plant Power Trends Report Examining the Consumer Migration to Plant-Based Items

Instacart released its "Plant Power" report, a new data-driven examination of the mainstream consumer migration to plant-based alternatives. According to Instacart sales data, one in three Instacart customers has purchased a plant-based meat or milk product. Further, according to a recent Instacart survey conducted by The Harris Poll, when asked about the grocery and food habits adopted during the COVID-19 pandemic that they'll keep for the long term, 30% of survey respondents said they plan to continue eating healthier by preparing lighter, plant-based meals.

"Plant-based food has grown from a niche category into a grocery staple over the past two years," cites Laurentia Romaniuk, Instacart's Trends Expert and Senior Product Manager. "Searches for terms like...

Instacart and 7-Eleven Expand Nationally, Unlocking Faster Convenience Delivery

Instacart, the leading online grocery platform in North America, announced the expansion of its collaboration with 7-Eleven, the world's largest convenience retailer, to nearly 4,000 new stores nationwide. With this expansion, Instacart now delivers from nearly 6,000 7-Eleven® stores, reaching nearly 60 million U.S. households across the country. To make it easier for customers to instantly connect to their favorite convenience retailer and get the goods they need, customers also now have access to 7-Eleven delivery via Instacart in as fast as 30 minutes. Today, consumers nationwide can choose from thousands of essential products from 7-Eleven - including pantry staples, household items, alcohol, snacks, over-the-counter medication, and more - to be delivered from the store to their door.

With the announcement, 7-Eleven delivery via Instacart is now available across...

Instacart Expands EBT SNAP Payment to Three New Retailers for Grocery Delivery and Pickup

Instacart, the leading online grocery platform in North America, announced an expansion of its EBT SNAP payment integration to  include three new retailers - Publix, The Save Mart Companies and Price Chopper/Market 32 - for online grocery delivery and pickup. This expansion will increase EBT SNAP availability by more than 1,500 stores across 15 states.

EBT SNAP is now available at all Publix locations in Alabama, Florida, Georgia, North Carolina, South Carolina, Tennessee and Virginia. The Save Mart Companies - including Save Mart, Lucky California, Lucky and FoodMaxx banners - has enabled EBT SNAP across California and Nevada, making them the first Northern California retailer to offer...

Instacart Reveals How the Pandemic has Transformed Consumer Grocery Habits

Instacart released "Beyond the Cart: A Year of Essential Insights," a new report highlighting how the pandemic has transformed 100 years of grocery habits through the lens of trends from the past year that are shaping the future of online grocery shopping. The report combines an in-depth look at data from Instacart along with insights from a new Instacart survey of 2,038 U.S. adults conducted recently online by The Harris Poll.

"More than a year of pandemic living has dramatically reshaped how American households shop for groceries and other household essentials," said Laurentia Romaniuk, Instacart's Trends Expert and Senior Product Manager. "As we analyzed twelve months of data from Instacart, we discovered that...

ALDI Continues Nationwide Expansion with 100 New Stores in 2021

ALDI continues coast-to-coast expansion with new stores, its 26th regional headquarters and distribution center and expanded eCommerce offerings. The retailer announced that it will open approximately 100 new locations nationwide in 2021, with a focus on Arizona, California, Florida and the Northeast.

As part of its continued mission to offer customers convenience in how and when they shop, ALDI will further expand its eCommerce offering throughout 2021. The company will add...

Instacart and Family Dollar Partner to Launch National Same-Day Delivery

Instacart, a leading online grocery platform in North America, announced a new national partnership with Family Dollar to deliver from more than 6,000 stores across the U.S. With this new partnership, customers now have access to same-day delivery of Family Dollar's broad and affordable selection of household goods, pantry and baby essentials, electronics, office and school supplies, personal care items, and more in as fast as an hour. This expansion builds on the companies' successful 275-store pilot that initially launched in late-2020.

Customers rely on Instacart to get all the groceries and goods they need delivered to their door safely and conveniently. Whether stocking up the fridge or pantry, enhancing...

Instacart Announces Finance Industry Veteran Nick Giovanni is Joining the Company as CFO

Instacart, the leading online grocery platform in North America, announced it has appointed Nick Giovanni as Chief Financial Officer, effective January 27, 2021. Giovanni will oversee finance, accounting and corporate development for the Company, and will report directly to Founder and Chief Executive Officer Apoorva Mehta. Giovanni will succeed current CFO Sagar Sanghvi and the two will be partnering together to ensure a seamless transition.

"We want to thank Sagar for all of his contributions to Instacart over the last five years. During his time at the company, Sagar helped us navigate some of our biggest business milestones while...

Instacart and ALDI Announce New Pilot For EBT SNAP Online Payment

Instacart announced its Supplemental Nutrition Assistance Program and Electronic Benefit Transfer (EBT SNAP) integration in partnership with ALDI. For the first time, EBT SNAP participants will be able to access fresh food and pantry staples from ALDI via Instacart's same-day delivery and pickup services. The multi-phased launch will begin in Georgia in the coming weeks across more than 60 ALDI stores, with anticipated plans to expand to more than 570 stores across Illinois, California, Florida and Pennsylvania in the coming months.

The introduction of Instacart's EBT SNAP payments comes at a time when food insecurity in the U.S. has compounded as the nation continues to be impacted by COVID-19. According to Feeding America, due to the effects of the pandemic, more than 54 million people may experience...

Instacart Appoints Two New Executives To Leadership Team

Instacart, the North American leader in online grocery delivery, today announced the addition of two new executives to its leadership team. Experienced human resources executive and people leader Christina Hall has joined Instacart as the company's first Chief Human Resources Officer. Additionally, as part of the company's continued investment in product development, Instacart has named Ariel Bardin as Senior Vice President of Product. These new leadership hires come as Instacart continues to build out its teams and scale to meet the increased consumer demand for its online grocery delivery and pickup services...