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Winsight's Digital Maturity Benchmark Study Ranks Grocery's Top Retailers
Digital is sparking change in every market segment, and grocery is no exception. Evolving customer demand—coupled with continued increases in competition—is driving the business forward, forcing grocers to upgrade their digital capabilities if they are to thrive in a highly challenging business environment.
That's the overarching takeaway from the inaugural Grocery Digital Maturity Benchmark study, which was conducted by Incisiv and Winsight Grocery Business. The report provides the industry's first global assessment of grocery retailers' digital performance and identifies...
Technomic’s Take: 2020 Canada Trends
Chillier weather and holidays on the horizon signify a special time for Technomic: the coming year’s foodservice trend predictions. Our 2020 trends—which touch on menu, operations and labour—reflect today’s biggest cultural, governmental and consumer shifts impacting macro industry trends. Operators and suppliers need to understand how and why macro trends such as health, sustainability, technology and employee engagement are changing in order to succeed in today’s highly competitive foodservice arena. Read ahead for Technomic’s expert predictions of the trends that will have the greatest impressions on foodservice in 2020.
Operators will shine a light on aquatic-based ingredients in a plethora of new ways. Not only will restaurants continue to highlight less familiar seaweeds, algae and sea plants, including...
Technomic: Shifting Definitions of Value Increasingly Include Food Quality and Service
Value remains a vital component in the path to purchase, with 76% of consumers saying it’s a very important factor when deciding where to dine. Technomic’s 2019 Value & Pricing Consumer Trend Report also reveals that roughly one-quarter of consumers say their definition of value has changed over the past two years, with food quality and service, in particular, playing an increasing role in the value proposition.
“As definitions of value continue to evolve, operators will need to renew their focus on meeting, if not exceeding, expectations across all aspects of the value equation—food quality, price, service and atmosphere,” explains Bret Yonke, manager of consumer insights at Technomic. “Moving forward, look for high-traffic, high-volume segments like fast food to further experiment with subscription models, such as...
Competition Heats Up in Canada as Emerging Channels Enter the Playing Field
Emerging channels in Canada are delivering a new wave of competition for traditional foodservice operators. Technomic’s 2019 Canadian Emerging Channels Consumer Trend Report explores these new players, covering everything from food halls to meal kits. While usage of these channels is currently low overall, there is strong appeal among younger consumers. This, along with future expansion plans, means that emerging channels are poised to steal share from restaurants moving forward.
“For younger consumers, a wider variety of need states compared to older consumers and a greater willingness to experiment and try new things leads to greater usage of emerging channels,” explains Bret Yonke, manager of consumer insights at Technomic. “Moving forward, the broad nature of these channels means competition on multiple fronts. Food halls and food trucks will be the greatest threat for lunch occasions, while eatertainment and meal kits will...
Technomic: Students’ Foodservice Demands Grow Both On and Off Campus
Delivery, technology and health trends are changing the foodservice landscape and younger generations are leading this charge. Technomic’s 2019 College & University Consumer Trend Report explores this segment in depth, providing actionable recommendations for operators and suppliers to get ahead of the challenges and competition.
“Students have high expectations from their foodservice experiences both on and off campus. Delivery, convenience and menu innovation are all top priorities for college and university students,” explains Anne Mills, senior manager of consumer insights at Technomic. “On top of this, they will choose companies that support causes they care about such as...
Technomic: Canadians’ Routines and Habits Present Challenges for Emerging Bakery and Coffee Cafes
In the 2019 Canadian Bakery & Coffee Cafe Consumer Trend Report, Technomic found that many coffee cafe customers stick to the same restaurant brand and, oftentimes, the same cafe location, due to their coffee preferences and demands for convenience. On the other hand, bakery-cafe customers are open to mixing up the brands they visit, challenging these operators to build up loyal customer bases.
“For emerging coffee cafes, the challenge is in getting consumers to break from their routines and try something new,” explains Charles Winship, manager of consumer insights at Technomic. “While specials and limited-time offers can help draw in new visitors, whether these guests habitually return will ultimately come down to value, convenience and, in many cases, coffee.”
Key takeaways from the report include...
Ahold Delhaize USA Named as Winsight's 2019 Grocery Business of the Year
Ahold Delhaize USA has been chosen as Winsight's 2019 Grocery Business of the Year, which is featured in the leading trade media brand's April cover story.
As the brand's most significant honor bestowed annually to one select grocery industry leader, WGB's Grocery Business of the Year profile story explores how the former international rivals charted a new trajectory following a rare merger that's hitting all its goals and has positioned its six U.S. brands to each wield the power of a $44 billion company locally. The profile story further details how Ahold Delhaize USA has made good on its post-merger promise of "Leading Together" to accelerate growth and position its U.S. brands—including Stop & Shop, Giant/Martin's, Giant Food, Hannaford, Food Lion and Peapod—to focus on ...
Aramark Chefs Dish on 2020 Food Trends
Super Bowl Chicken Wing Consumption Projected to Increase in 2020 as Prices Sit at Attractive Levels
Industry Reacts to EPA's WOTUS Rule
Kroger Shares Fresh Food Trends for 2020
Rabobank Pork Quarterly Q1 2020: Opportunities Are Emerging from Risks
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