Winsight's Digital Maturity Benchmark Study Ranks Grocery's Top Retailers 

Digital is sparking change in every market segment, and grocery is no exception. Evolving customer demand—coupled with continued increases in competition—is driving the business forward, forcing grocers to upgrade their digital capabilities if they are to thrive in a highly challenging business environment.

That's the overarching takeaway from the inaugural Grocery Digital Maturity Benchmark study, which was conducted by Incisiv and Winsight Grocery Business. The report provides the industry's first global assessment of grocery retailers' digital performance and identifies...

Nielsen: Top 5 Factors that Impacted Online Grocery Businesses in 2019 

As we close the book on 2019, brick-and-mortar drove the vast majority of grocery sales—particularly for fresh food—yet e-commerce maintained its meteoric rise.

This push-and-pull between the consumer packaged goods (CPG) industry’s brick-and-mortar foundation and e-commerce growth engine didn’t lure shoppers completely out of stores but encouraged them to dabble. Considering three-fourths of American adults buy both online and offline, grocers can better activate the levers to meet consumers where they are and encourage grocery shopping on their e-commerce platforms.

Understanding the factors that drove shoppers online purchase decisions in 2019 will help...

Packaged Facts: Food E-Commerce Sales will Increase 32% Annually

Online sales of food and beverages in the United States reached $17 billion in 2018, making the U.S. the second largest food e-commerce market in the world with 15% of global sales, according to U.S. Grocery Market Focus: The Amazon Food Shopper, 2nd Edition, a new report by market research firm Packaged Facts.

Through 2023, food e-commerce sales in the U.S. are forecast to increase 32% per year. As the availability of online grocery shopping expands and consumers begin to embrace online shopping for its convenience compared to shopping in-store, sales are expected to rise dramatically.

"This is undoubtedly a market that is ripe for...

Global Food E-Commerce: 5 Growth Trends Through 2023

Global food e-commerce sales are forecast to nearly triple through 2023, rising to $321 billion and accounting for nearly 5% of total e-commerce revenues, according to market research firm Packaged Facts in the new report Global Food E-Commerce.

Packed Facts projects the Asia/Pacific region will account for the majority of absolute growth, primarily due to the rapidly expanding Chinese market. China dominates regional e-grocery activity in part because of the country's large urban population and rapidly expanding middle class. In addition, much of China's very large population has access to high-tech devices and the ability to shop online, due to the country's position at the forefront of technological development and electronics...

Amazon Expands Grocery Delivery from Whole Foods Market to Thirteen Metros

Amazon and Whole Foods Market today launched delivery of natural and organic products from Whole Foods Market through Prime Now in Chattanooga and Knoxville, Tenn., Destin and Tallahassee, Fla., Greensboro and Wilmington, N.C., Allentown, Pa., Fort Collins, Colo., Huntsville and Montgomery, Ala., Jackson, Miss., Palm Desert, Calif., and Portland, Maine.

Starting today, Prime members in those cities can shop through Prime Now for thousands of bestselling items including fresh produce, high-quality meat and seafood, everyday staples and other locally sourced items from Whole Foods Market and enjoy delivery in as little as an hour. The service is now available in...

Kroger and Ocado Announce Two Additional Sites for High-Tech Customer Fulfillment Centers

The Kroger Co. (NYSE: KR), America's largest grocery retailer, and Ocado (LSE: OCDO), one of the world's largest dedicated online grocery retailers, today announced Central Florida and Mid-Atlantic as the newly-named regions for America's next two customer fulfillment centers (CFC).

"Kroger is excited to partner with Ocado—one of the most innovative, advanced companies in the world—to redefine the grocery shopping experience for customers along the East Coast," said Rodney McMullen, Kroger's chairman and CEO. "We are incredibly excited to introduce customer fulfillment centers in this region to deliver on our Restock Kroger vision to ...