Submit comment or question
Note: All comments are displayed with user's screen name. If screen name is not present, user's full name will be used. Please go to My Account to update your screen name.
Comment Policy: Urner Barry has made the comment feature available to encourage further discussion of our news stories. Defamatory or offensive comments, or comments deemed not relevant to the story will be removed, and if necessary, Urner Barry may restrict the right of individual subscribers to offer comments. In all cases, comments represent opinions of the poster only, and do not represent fact, news, opinions or estimates put forward by Urner Barry.
Email Address is required.
Password is required.
Walmart Now Piloting On-Demand Drone Delivery
Walmart's latest initiative has the company exploring how drones can deliver items in a way that is convenient, safe, and fast. Walmart is taking the next step in the exploration of on-demand delivery by announcing a new pilot with Flytrex, an end-to-end drone delivery company.
The pilot is launching in Fayetteville, North Carolina, and focuses on delivering select grocery and household essential items from Walmart stores using Flytrex's automated drones. The drones, which are controlled over the cloud using a smart and easy control dashboard, will help...
Panera Accelerates Digital Commerce and Off Premise Offerings
Panera is making it easier to order food through Google Search, Google Maps and Google Assistant. As more people search for and order food online, the integration with Google's platforms expands Panera's off-premise capabilities and accessibility to meet the customer where they are. Available at participating bakery-cafes across the country, guests can easily order their Panera favorites through Google for contactless Curbside Pick-Up or Delivery with the touch of a button. For a limited time, guests who order Panera through Google will receive 20% off their first Delivery or Curbside Pick-Up order of $20 or more.
The ability to order directly on Google will allow Panera to further embrace the growing trend of mobile food ordering, where guests can easily place an order directly from their local bakery-cafe. Seamlessly integrated with contactless payments including...
Kroger Ship to Integrate a Marketplace this Fall
The Kroger Co. announced Kroger Ship will expand to offer an extended ship-to-home assortment through a marketplace offering of third-party sellers powered by Mirakl, the leading software platform enabling B2C and B2B digital marketplaces.
"Our customers are increasingly turning to our e-commerce solutions provided at Kroger.com for their grocery and household essential needs. To better serve our customers, we're continuing to invest in technology that enables us to expand our digital services to deliver anything, anytime, anywhere," said Jody Kalmbach, Kroger's group vice president of product experience. "Leveraging Mirakl's best-in-class marketplace solution, we are...
Merck Animal Health Acquires IdentiGEN
Merck Animal Health, known as MSD Animal Health outside the United States and Canada, a division of Merck & Co., Inc., Kenilworth, N.J., USA, today announced the completion of its acquisition of IdentiGEN, a leader in DNA-based animal traceability solutions for Livestock and Aquaculture from MML Growth Capital Partners Ireland. Specific terms of the agreement were not disclosed.
IdentiGEN’s technology combines each species’ unique DNA (deoxyribonucleic acid) and data analytics to provide an evidence-based animal traceability solution, called DNA TraceBack, to accurately and precisely trace beef, seafood, pork and poultry that is verifiable from farm-to-table.
Food producers, processors and retailers are looking for accurate and complete animal traceability solutions that provide full accountability, as well as...
Kentucky Fried Chicken and 3D Bioprinting Solutions to Use a Bioprinter to Produce Nuggets
Kentucky Fried Chicken is taking the next step in its innovative concept of creating a "restaurant of the future" by launching the development of innovative 3D bioprinting technology to create chicken meat in cooperation with the 3D Bioprinting Solutions research laboratory.
The idea of crafting the “meat of the future” arose among partners in response to the growing popularity of a healthy lifestyle and nutrition, the annual increase in demand for alternatives to traditional meat and the need to develop more environmentally friendly methods of food production.
The project aims to create the world's first laboratory-produced chicken nuggets. They will be as close as possible in both taste and appearance to the original KFC product, while being more...
Chipotle Expands Digital Platform with Canadian App Launch and U.S. Ordering Enhancements
Chipotle Mexican Grill announced a series of innovations to its digital platform to increase access and convenience for guests, including the introduction of the Chipotle app in Canada. Now guests in Canada can order their favorite Chipotle meals via Chipotle.ca or the Chipotle app, as well as through DoorDash and Uber Eats.
"Investing in our digital ecosystem in Canada will enhance the guest experience and position us well for future growth," said Anat Davidzon, Managing Director – Canada, Chipotle.
Chipotle is also introducing a series of enhancements to its mobile ordering capabilities including Pepper, its Concierge Bot on Facebook Messenger. Beginning June 22, customers can...
DoorDash Launches Initiative to Continue Supporting Local Restaurants
DoorDash announced Main Street Strong, an initiative to help restaurants navigate the recovery phase of the COVID-19 pandemic. Through this initiative, DoorDash is launching a suite of products, programs, and policies to help restaurants grow their business and take control of the customer experience by building their own digital ordering solutions.
As part of the "Main Street Strong" initiative, DoorDash is announcing new products and programs aimed at helping restaurants build their own brands online according to their unique needs.
Launching DoorDash Storefront, a service that enables restaurants to create their own online stores, providing them with a turnkey solution to offer their customers on-demand access to their restaurant without investing in in-house logistics. By our estimate, 40% of our restaurant partners today do not have...
TOURtech Touchless Menu Technology Helps Restaurants Reopen Safely
TOURtech unveiled its Touchless Menu technology, which broadcasts digital menus onto guests' personal smart devices. This system eliminates the need for disposable and reusable menus, supporting social distancing guidelines and helping reduce multi-touch items that can spread COVID-19 and other germs.
"We all want to reopen bars and restaurants, but in the safest possible way," said Allen Cook, founder and CEO of TOURtech. "Our technology provides safe ordering for customers and staff so restaurant owners can focus on...
Emerging Consumer Demands Lead to Increasing Role of In-Store Technology
According to Nielsen, brick and mortar retail may be preparing for a resurgence. Consumer demands are pointing to an increasing role of technology in stores. Investments in in-store technology spiked nearly 60% to $3.7 billion in 2019. Research also forecasts that digital natives will open another 850 physical stores by 2023.
Trends for fast-moving consumer goods may follow, as consumers have never been more receptive to technology than they are currently. Approximately 64% of consumers claim their lives are getting busier, providing...
Walmart Adds Grocery to Flagship App
For years, Walmart has had two mobile apps: the Walmart app and the Walmart Grocery app. Customers navigate both apps, but would like an easier way to shop without having to switch between the two.
The company is excited to announce its adding Walmart Grocery to the flagship Walmart app. Now, customers can access everything Walmart has to offer in one, definitive experience – the Walmart app.
Here’s what the updated Walmart app offers...
Walmart’s Alphabot is Helping to Revolutionize Online Grocery Pickup and Delivery
In Salem, New Hampshire, a Walmart supercenter is rolling into the future. Alphabot, a first-of-its-kind piece of tech, is now fully operational and working with associates. Its goal? To revolutionize the online grocery pickup and delivery process for associates and customers.
Developed exclusively for Walmart by startup Alert Innovation, Alphabot helps to enable quicker, more efficient order picking. The system operates inside a 20,000-square-foot warehouse-style space, using autonomous carts to retrieve ambient, refrigerated and frozen items ordered for online grocery. After it retrieves them, Alphabot delivers the products to...
Ahold Delhaize Debuts Cashierless Concept
Retail Business Services, the services company of Ahold Delhaize USA, has announced new frictionless store technology, piloted under the name lunchbox, which enables individuals to shop a small format store in seconds by scanning in, shopping and walking out. The technology is currently being tested in Retail Business Services’ Quincy, Mass. office.
Retail Business Services partnered with UST Global, a leading digital transformation solutions company, to develop the store. Retail Business Services led application development, technology connectivity and provided food retail operations expertise, and UST Global and its partners provided the artificial intelligence (AI) technology solution and physical infrastructure for the store. The technology will be...
Chick-fil-A Announces Dine-In Mobile Ordering
Chick-fil-A announced a new technology that will make ordering and dining at Chick-fil-A even more convenient. “Dine-in mobile ordering” is a new ordering option via the Chick-fil-A App that allows guests to order from a table in the restaurant and eliminates the need to stand in line or place an order at the counter. Starting today, dine-in mobile ordering is available at participating Chick-fil-A restaurants nationwide.
With dine-in mobile ordering, customers can conveniently order their meal via the Chick-fil-A App and have their meal delivered directly to their table by a restaurant Team Member. Dine-in mobile ordering works in three easy steps...
Mintel: Nearly Three in 10 Americans say Technology is Ruining the Hospitality Industry
Technology plays a prominent role in nearly every aspect of US consumers’ lives and the dining out experience is no exception. But it seems that for some Americans, the spread of mobile, digital and artificial intelligence (AI) technology is unwanted as new research from Mintel reveals that 28% of US consumers agree that technology is ruining hospitality.
However, it may be the fear of the unknown that’s influencing these perceptions as a large minority of Americans have not only never used certain types of technology when dining out, but they are not interested in trying them. For example, two in five consumers have not used and are not interested in trying a restaurant mobile app (44%) or kiosk (40%) to pay. Nearly half (48%) of diners have not used and are not interested in trying...
Protein Industry Reacts to Latest Coronavirus Aid Package
Study Sheds Light on U.S. Consumer Preferences on Conventional and Alternative Protein Products
100,000 Restaurants Closed Six Months into Pandemic
US Foods Fall Scoop Helps Restaurant Operators Stay On Point With Evolving Off-Premise Trends
China and Japan Suspend Pork Imports from Germany Following African Swine Fever Case
URNER BARRY INDICES