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Taco Bell And Franchisee Partner to Revolutionize the Drive-Thru Experience with Taco Bell Defy

One of its most innovative Taco Bell restaurant designs yet, Taco Bell Defy is set to break ground in Brooklyn Park, Minnesota, later this month. With plans to open its doors to the public by summer 2022, the 3,000 square-foot, two-story model features first-of-its-kind Vertical Works Inc.-licensed design and technology, and represents a true franchisee-franchisor relationship at its finest. The revolutionary pickup experience at the Defy restaurant is expected to be the fastest way ever to get Taco Bell – from cruising into any of its four lanes, to checking in, to grabbing your Taco Bell favorites – it's the frictionless future of Taco Bell.

The Defy concept was developed in partnership with Minneapolis-based Vertical Works Inc., a design company that merges manufacturing and construction to concept and build industry-leading solutions for...

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Aug 13 8:30 AM, General News



Dunkin’ Celebrates 1,000th Next Generation Restaurant Opening

Back in 2018, Dunkin' opened its first Next Generation restaurant in Quincy, MA, featuring a new design with a modern atmosphere and innovative features. Now, just three years later, Dunkin' is celebrating the opening of its 1,000th Next Gen restaurant in Woodstock, GA.

For the official ribbon-cutting, franchisee Andy Awale of the Awale Network was joined by Scott Murphy, Head of Inspire Brands Beverage-Snack Category and President of Dunkin’, and Mathias Piercy, Regional Vice President at Dunkin’. Other festivities included merch and free coffee giveaways, a presentation of a $1,000 grant to the Northside Hospital Cherokee NICU – Miracle Babies Fund from the Dunkin’ Joy in Childhood Foundation, and a donation of 1,000 pounds of Dunkin’ packaged coffee to the Never Alone food pantry.

The Next Generation store concept includes...

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Mar 30 8:46 AM, General News


Taco Bell is Redefining the Restaurant of The Future with Ambitious Growth Pipeline

Taco Bell® is looking long-term as it reinvents what it means to be a restaurant of the future. On track to have 10,000 restaurants open globally this decade, the brand is leveraging a multitude of design formats to enhance and redefine both the customer and team member QSR experience in a constantly shifting world.

In collaboration with its franchisees, Taco Bell has continued to evolve its restaurants on an ongoing basis. Back in 2015, the brand saw that customers were eager for urban locations without drive-thrus; so, they developed Cantinas. In navigating COVID-19, Taco Bell again adapted with improvements to digital and...

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Mar 24 8:26 AM, General News


El Pollo Loco Unveils New L.A. Mex Restaurant Design to Meet Evolving Customer Demand

El Pollo Loco unveiled its new restaurant of the future designed to enhance off-premise convenience powered by a more robust and frictionless digital experience.

The re-imagined El Pollo Loco restaurants have been inspired by the changing habits of consumers to enjoy a more digital-forward and contactless off-premise experience that was inevitably sped up by...

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Dec 14 8:35 AM, General News


Burger King, Tim Hortons, and Popeyes to Modernize Its Drive Thru Experience 

Restaurant Brands International Inc. announced that it is modernizing the drive-thru experience at more than 10,000 Burger King and Tim Hortons locations, with Popeyes beginning its own rollout later this year. More than 40,000 digital screens are being installed with powerful 'predictive selling' technology, integration with restaurant loyalty programs and the ability for remote, contactless payment, reflecting the strategic importance and value of the drive thru experience to RBI's iconic restaurant brands.

"Our guests have sought out our drive-thru lanes for our iconic food and beverages throughout the COVID-19 pandemic – even in the face of mandated dining room closures around the world," said Jose Cil, CEO of RBI. "We believe strongly that it is time to...

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Oct 27 8:49 AM, General News







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