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Retailers Prepare for Thanksgiving and Unprecedented Holiday Shopping Season 

As consumers prepare for smaller gatherings at Thanksgiving and an unusual holiday season, retailers are providing increased safety and convenience measures to offer an ideal shopping experience. 

For example, Meijer is encouraging customers to shop in whatever way fits their lives, offering delivery services and free pickup on orders over $50 online. The retailer is also adding more available time slots for pickup. Stores will be rolling out new hand sanitizer stations over the course of the holiday season and will install eight stations near high-traffic travel paths including entrances, pharmacies, produce areas, and check lanes. Meijer announced it will be extending...

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Nov 11 8:13 AM, Urner Barry



BJ’s Wholesale Club Expands Buy Online, Pick Up In-Club Service to Include Fresh and Frozen Items

BJ’s Wholesale Club announced the expansion of its buy online, pick up in-club service to include fresh and frozen grocery items. BJ’s members can now order their weekly groceries on BJs.com or with the BJ’s app for curbside pickup or pick up in-club at any one of the company’s 219 locations.

“We’re committed to helping our members save time and money on essentials, which is why we’re offering more convenient ways to help them get exactly what they need,” said Jeff Desroches, executive vice president, Club Operations Officer. “With the expansion of our buy online, pick up in-club service, BJ’s members can do their weekly grocery shopping – and...

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Oct 30 8:28 AM, General News


BJ’s Wholesale Club Adds Contactless Shopping Option with Launch of Curbside Pickup

BJ’s Wholesale Club announced the availability of contactless, curbside pickup at all BJ’s Wholesale Club locations to make it even more convenient for members to shop.

“It’s more important than ever to provide our members with a variety of convenient options to shop the club,” said Jeff Desroches, executive vice president, Club Operations Officer. “Our new, contactless curbside pickup service is another example...

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Aug 24 9:05 AM, General News


Target Enhances Online Grocery Pickup Service

Target’s making it easier than ever for consumers to get what they need to enjoy the season. Starting this week, consumers can shop fresh and frozen grocery items via Target's Order Pickup and Drive Up services at more than 400 stores.

“When it comes to safe, fast and easy shopping, Target leads the way,” says Dawn Block, senior vice president, digital, Target. “By expanding our Order Pickup and Drive Up assortment to include fresh and frozen grocery items, we’re making the Target Run even easier—ensuring that guests can get everything they need, using the fast, convenient services they already love.”

Select stores in Illinois, Ohio, Colorado, Utah, Michigan, Wisconsin, Iowa, Indiana, Kentucky and Kansas now offer the enhanced service, where guests can shop 750 items across...

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Jul 9 9:20 AM, General News


Has the Coronavirus Caused Consumers to Adopt New Eating Behaviors? 

Although social distancing measures have forced many people to stay indoors and start experimenting in the kitchen, the verdict is mixed on home cooking. According to Datassential, two in five consumers did not actually start cooking more often. However, about 35% found joy and excitement in discovering new dishes, yet more than a third of Gen X and households with children are sick of having to cook more often for their families.

For the most part, the pandemic has encouraged very few consumers to adopt new shopping and dining strategies, the rest are maintaining their prior routines. Online grocery shopping and grocery delivery have benefited the most from these new trials, with 21% trying grocery pickup for the first time, and...

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May 22 8:13 AM, Urner Barry


Mintel: UK Online Grocery will Grow by Around 33% in 2020

The latest research from Mintel reveals the online grocery market is forecast to grow by 33% in 2020 to reach an estimated value of £16.8 billion, up from £12.7 billion in 2019. This phenomenal rise follows four consecutive years of slowing growth: in 2019 growth fell to a historic low of just 2.9%. The market is set to be worth £17.9 billion by 2024, growing by 41% over the five year period.

Online shopping behaviour as a whole

This comes as Mintel reveals a dramatic change in online shopping habits over the COVID-19 lockdown period, habits that Mintel believes could prove lasting. In the very early days of the spread of the coronavirus in the UK, before social distancing measures were announced, 7% of Brits...

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May 1 8:22 AM, General News


Kroger to Accept SNAP Benefits for Pickup

Kroger announced the acceptance of Supplemental Nutrition Assistance Program (SNAP) benefits for Pickup. The low-contact, convenient service allows customers to shop online for groceries on Kroger.com or the Kroger app and pick up their order curbside at a nearby Kroger store.

"Kroger is rolling out a payment capability across our nearly 2,800 grocery stores to allow more customers to access fresh, affordable food and essentials through our Pickup service," said Rodney McMullen, Kroger's chairman and CEO. "We are committed to supporting all families as we work together with...

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Apr 20 8:51 AM, General News


Instacart Rolls Out New Grocery Pickup Experience For Customers Across North America

Instacart announced a new Instacart Pickup product and the appointment of Instacart veteran Sarah Mastrorocco to the newly-created role of General Manager, Instacart Pickup. The announcement comes following a year of significant pickup growth for Instacart, which tripled the number of states and doubled the number of grocery partners offering its grocery pickup product in 2019. Instacart today powers pickup for more than 50 grocery partners, including Food Lion, Gelson's, Publix, Price Chopper, Schnucks, Shop 'n Save, The Fresh Market, Wegmans and more, across more than 30 states. The company expects to expand the Instacart Pickup offering to all 50 states by the end of 2020.

The reimagined Instacart Pickup product has been rolling out to consumers gradually over the past several months and is now available to all Instacart customers across the U.S. and Canada. Among the new features, Instacart Pickup now includes...

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Jan 20 12:09 PM, General News


Walmart’s Alphabot is Helping to Revolutionize Online Grocery Pickup and Delivery

In Salem, New Hampshire, a Walmart supercenter is rolling into the future. Alphabot, a first-of-its-kind piece of tech, is now fully operational and working with associates. Its goal? To revolutionize the online grocery pickup and delivery process for associates and customers.

Developed exclusively for Walmart by startup Alert Innovation, Alphabot helps to enable quicker, more efficient order picking. The system operates inside a 20,000-square-foot warehouse-style space, using autonomous carts to retrieve ambient, refrigerated and frozen items ordered for online grocery. After it retrieves them, Alphabot delivers the products to...

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Jan 9 8:16 AM, General News


Walmart to Test-Drive Autonomous Grocery Deliveries with Nuro

Today, Walmart is announcing a new pilot with autonomous vehicle company, Nuro. Nuro’s vision of using robotics to improve lives runs parallel with Walmart’s mission of helping customers live better. Through the Houston-based pilot, Walmart aims to develop, refine and continue learning how to offer the best end-to-end customer experience.

Walmart is committed to delivering groceries – with a side of time-saving convenience – through an ever-expanding Grocery Pickup and Delivery service. As we near the end of 2019, Walmart has grown our online grocery footprint to nearly 3,100 pickup locations with deliveries coming from more than...

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Dec 10 9:13 AM, General News




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