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WhatsGood To Bring Local Food To Customers Year-Round with New Retail Store in Lincoln Park
WhatsGood, an innovative technology provider for online orders at local farmers markets, is opening the first in a series of Chicago-based Farm Shops in Lincoln Park on December 7th, 2021. WhatsGood's Farm Shop is a small footprint grocery store with an array of locally curated products that will provide Chicagoans with in-store shopping and on-demand delivery. WhatsGood's team can deliver everything you'd expect at the farmers market in about an hour.
"WhatsGood's Farm Shop draws inspiration from the intimate relationship between..."
Instacart is Making Online Grocery More Affordable by Introducing the Deals Hub
Today, we’re announcing a number of new features that will help people get more out of their Instacart experience and make grocery shopping more affordable. From a Deals Tab and exclusive savings for Express members to a new reduced cost and free delivery option and a new “Dollar Store Hub” destination on the Instacart marketplace, we’re rolling out more ways for customers to save when shopping from their favorite retailers.
This new slate of features come at a time when grocery costs are continuing to rise...
Predictive Grocery Delivery Service Jupiter Expands to California, Nevada, Oregon and Washington
Jupiter, the predictive grocery delivery company, today launched across California, Nevada, Oregon, and Washington after a successful pilot in the San Francisco Bay Area. The expansion increases Jupiter’s potential customer base by more than 7x, with the opportunity to reach more than 11 million households across the Western United States.
Jupiter is the next generation of grocery delivery, tackling the mounting numbers of hours spent finding recipes, meal planning, and grocery shopping. Jupiter’s goal is to streamline the process, relieve pressure on the people responsible for putting food...
UNFI to Expand Grocery and Delivery Service for Independent Retailers with DoorDash Relationship
United Natural Foods, Inc., today announced it has entered into a reseller agreement with DoorDash, the nation’s leading last-mile logistics platform, to bring on-demand grocery delivery solutions to independent retailers nationwide through the DoorDash marketplace.
UNFI’s arrangement with DoorDash will give local grocers the opportunity to leverage the DoorDash platform to build an ecommerce and delivery offering that meets the needs of their customer base while enabling UNFI to expand its end-to-end and last-mile-delivery services to its suite of...
Stop & Shop and Instacart Team Up to Offer 30-Minute Convenience Delivery Service In the Northeast
Committed to providing customers with convenient ways to shop, Stop & Shop is taking convenience to a new level, partnering with Instacart, the leading online grocery platform in North America, to launch Stop & Shop Express. Stop & Shop Express allows customers to shop for groceries, convenience items, and other household essentials delivered to them in as fast as 30 minutes. Stop & Shop is the first grocery retailer in the Northeast to make this service available with Instacart.
Perfect for when you forget the key ingredient in...
Kroger Delivery Expands with New Fulfillment Centers
The Kroger Co., America's largest grocery retailer, today announced it will offer more customers Kroger Delivery through the addition of new Kroger fulfillment centers powered by the Ocado Group, combining vertical integration, machine learning, and robotics to provide an affordable, friendly, and fast fresh food delivery service.
"Kroger Delivery is a thriving part of our dynamic ecosystem and is transforming grocery e-commerce and meeting a range of customer needs through the introduction of first-of-its-kind technology in the U.S. developed by Ocado," said Rodney McMullen, Kroger's chairman and CEO...
The GIANT Company Partners With Instacart To Launch “Instant Delivery” From All Stores
As part of its omnichannel growth, The GIANT CompanyThe Giant Company together with Instacart, the leading online grocery platform in North America, announced today the launch of GIANT Instant Delivery and MARTIN’S Instant Delivery, providing customers with convenience delivery chainwide. With convenience as one of the most popular categories on Instacart, GIANT Instant Delivery provides customers with fresh groceries, convenience items, and household essentials from early morning to late at night in as fast as 30 minutes.
“While no two families’ grocery experiences are alike..."
Amazon Announces Plans to Hire Over 7,500 Employees in Several Cities and Towns Across Arizona
Amazon continues to provide opportunities for full-time and part-time jobs in logistics as it expands its footprint to better serve in communities where they live. Today the company announced that it is providing an additional 7,500 local employment opportunities throughout Arizona on top of the 40,000 corporate and technology jobs recently announced. The roles in fulfillment and transportation offer an average starting wage of more than $18 per hour—and up to $22.50 per hour in some locations...
New Acosta Report Details the Evolving Impact of COVID-19 on Consumer Behavior
Acosta, a global integrated sales and marketing services provider in the consumer packaged goods (CPG) industry, today released its latest COVID-19 Shopper Insights report, COVID-19 Shopper Insights: Which Habits Are Sticking? The report examines pandemic-related shopping behaviors that are continuing to impact the CPG industry as COVID-19 evolves. According to Acosta's research, about 45% of consumers have increased their online grocery shopping and reduced trips to traditional CPG channels since pre-pandemic, indicating convenience and safety remain important considerations for consumers.
"COVID-19 has significantly impacted consumer behavior and accelerated trends we were seeing prior to March 2020," said Colin Stewart, Executive Vice President, Business Intelligence at Acosta. "While many believe we're headed towards normalcy, it is highly likely that...
Walmart Launches Walmart GoLocal, a New Delivery as a Service Business
Walmart announced the creation of a new line of business – Walmart GoLocal – that extends its expertise in delivering goods to customers to businesses of all sizes.
“In an era where customers have come to expect speed and reliability, it’s more important than ever for businesses to work with a service provider that understands a merchant’s needs,” said John Furner, president and CEO, Walmart U.S. “Walmart has spent years building and scaling commerce capabilities that support our network of more than 4,700 stores and we look forward to helping..."
Albertsons Companies Bring Grocery Shopping Through a Suite of New Revolutionized Digital Offerings
Albertsons Companies has set out to reintroduce themselves to shoppers through new and refreshed offerings that make the grocery shopping experience more enjoyable and convenient. Today the company unveiled three new innovations: the launch of the free Deals & Delivery app, their new “Albertsons for U” shopper loyalty program and FreshPass™, their exclusive unlimited grocery delivery service with member-only perks.
“We have been working hard to revolutionize Albertsons Companies’ digital offerings and enhance all aspects of the food experience and journey,” said Chris Rupp, EVP...
DoorDash Plunges Into Loss On Pricey Grocery Expansion
Food-delivery firm DoorDash Inc's loss widened more than expected in the second quarter as the U.S. upstart spent heavily to expand internationally and into a crowded market for grocery during the pandemic.
Shares of the company are trading more than 4% lower in the premarket after total expenses more than doubled to $1.34 billion, overshadowing a surge in revenue.
Demand for delivery of essentials has stayed strong during the health crisis, leading DoorDash to sign new partnerships with pet specialty retailer PetSmart Inc, grocer Albertsons Inc and plant-based...
Instacart Announces Consumer Technology Veteran Carolyn Everson is Joining the Company as President
Instacart announced it has appointed Carolyn Everson as President, effective September 7, 2021. Everson brings with her a 30-year proven track record of leading at-scale, global consumer technology teams with a focus on growing global partnerships, industry-leading business development and pioneering advertising platforms. As President, Everson will oversee Instacart's Retail, Business Development and Advertising businesses, as well as the company's People, Policy & Government Affairs, Legal, Partnerships, Instacart Pickup and Care teams. Everson will report directly to Instacart's Chief Executive Officer Fidji Simo. Everson will succeed current President Nilam Ganenthiran, who has been appointed to a new senior leadership position - Strategic Advisor to the CEO - also reporting directly to Simo.
"I've had the privilege of working with Carolyn for a decade and know just how lucky we are to have her leadership and talent at Instacart. Carolyn's an industry legend, best known for...
Packaged Facts: The Future of Grocery
The COVID-19 pandemic has changed many aspects of consumer behavior and daily life. In 2020, many consumers were suddenly faced with more time at home.
Instacart Announces Next-Gen Fulfillment Initiative for North American Retailers
Instacart, a leading online grocery platform in North America, unveiled the first phase of the company's next-generation fulfillment initiative designed to bring automated technology solutions to retailers across the U.S. and Canada. As part of the new initiative, the company announced it has signed a multi-year strategic deal with Fabric as a fulfillment automation partner. With Instacart next-gen fulfillment, the company will integrate leading software and robotics solutions with Instacart's proprietary technology and growing shopper community to create new e-commerce services for retail partners and an even faster, more effortless online grocery shopping experience for customers.
As part of Instacart's new next-gen fulfillment initiative, the company will pair Fabric software and robotics with...
Uber and Costco Kick Off Grocery Delivery Pilot in Texas
Uber Technologies have entered a delivery pilot with 25 locations across the state of Texas where Costco members could have their groceries delivered within hours, if not minutes, with Uber and Uber Eats. Over the coming weeks, 7 additional Costco warehouses will be available to Uber users via Uber and Uber Eats mobile apps. The minimum order amount is $35 and delivery is free for Uber Pass and Eats Pass holders. This is Uber's first pilot with a food wholesaler in the United States.
Today's news follows Uber's recent announcement of their first national grocery partnership in the US, with Albertson's Co., which more than doubled the availability of Uber's grocery offering with...
Uber Accelerates National Grocery Availability Across the U.S.
Today, Uber Technologies, Inc. (NYSE: UBER) announced that its on-demand and scheduled grocery delivery is now available to Uber and Uber Eats customers in over 400 cities and towns across the U.S., including major markets like San Francisco, New York City, and Washington DC. This marks Uber’s first major grocery expansion in the U.S., more than doubling the availability of the offering this week, and accelerating its grocery rollout this year with a 1,200-store partnership with the Albertsons Companies, Inc. (NYSE: ACI)...
Giant Food is Now Accepting EBT Payments on Online Pickup and Delivery Orders
Giant Food announced that individuals and families using SNAP (Supplemental Nutrition Assistance Program) benefits now have the option to pay with an EBT (Electronic Benefits Transfer) card when placing online orders for Giant Pickup and Giant Delivers throughout Washington, D.C., Maryland, Virginia, and Delaware.
The new user-friendly experience offers customers the option to add their EBT card to their account on Giantfood.com and begin shopping using their SNAP funds. While browsing online aisles, SNAP customers can sort products to show eligible items and a "SNAP Eligible" label will appear within...
US Food Retail: Where Did Consumers Go During Covid-19?
While the fact that food retailers have benefited enormously from stay-at-home orders and restaurant closures is hardly news, a deeper look into credit/debit card transactions reveals their different impacts across food retail categories in both brick-and-mortar and online environments. We translated these data points into six learnings from the most eventful year in the food industry in generations, as well as into insights as to how players can sustain the momentum in a post-Covid economy.
- Online is the big winner, but summer may bring a temporary halt. Recent data indicates a likely temporary halt to this expansion in Q2 2021, as cases...
DoorDash and Albertsons Companies Partner to Launch Access to On-Demand Grocery Delivery
DoorDash and Albertsons Companies are announcing a new partnership to offer on-demand grocery delivery from nearly 2,000 well-known Albertsons banner stores across the country including Safeway, Vons, Jewel-Osco, and more from the DoorDash marketplace app.
As expectations for convenience, speed and ease continue to grow, consumers can now order groceries and essentials on-demand for delivery within an hour through DoorDash's top-rated marketplace with no time slot, queues or minimum order size required. Albertsons will offer more than...
SpartanNash Announces More Perks, Greater Value for Online Grocery Shoppers
As part of its commitment to make online shopping for groceries accessible, affordable and convenient, Fortune 400 grocery retailer and distributor SpartanNash Company announced expanded benefits available exclusively for its Fast Lane subscribers.
Annual Fast Lane subscriptions are available for $49 per year and include free, unlimited curbside pickup at any SpartanNash store that offers Fast Lane online grocery shopping (a $4.95-per-order savings). Now, Fast Lane subscribers can save even more with...
Kroger Delivery Arrives in Florida
Kroger announced the opening of the Customer Fulfillment Center (CFC) in Groveland, FL powered by Ocado Group, a world leader in technology for grocery e-commerce. This marks Kroger's entry into the Florida market with an e-commerce delivery service that combines vertical integration, machine learning, and robotics with affordable, friendly, and fast delivery of grocery items and fresh food.
"The Kroger Delivery network combines the efficiency of technology with the experience of our associates to deliver fresh, affordable food, and a consistent and rewarding customer experience," said Gabriel Arreaga, Kroger's chief supply chain officer. "We're proud to launch Kroger Delivery in Florida, a new geography for Kroger and...
Instacart Launches Priority Delivery and Introduces 30-Minute Grocery Delivery
Instacart introduced "Priority Delivery," a new experience that unlocks faster grocery delivery for customers across the U.S. and Canada. As part of this launch, customers in some of the largest cities in the U.S. will now have access to grocery delivery in as fast as 30 minutes. With Priority Delivery, Instacart is bringing the in-store express lane online, helping customers immediately get what they need delivered from their favorite grocers and specialty retailers. With this launch, Instacart is unveiling a new Priority Delivery product experience that makes it even easier for customers to discover the fastest delivery windows available in their area.
As part of the rollout of Priority Delivery, customers in more than 15 of the largest cities in the U.S., including Chicago, Los Angeles, Miami, San Diego, San Francisco, and Seattle, across more than 300 store locations, will now be able to access 30-minute delivery from...
Instacart Expands EBT SNAP Payment to Three New Retailers for Grocery Delivery and Pickup
Instacart, the leading online grocery platform in North America, announced an expansion of its EBT SNAP payment integration to include three new retailers - Publix, The Save Mart Companies and Price Chopper/Market 32 - for online grocery delivery and pickup. This expansion will increase EBT SNAP availability by more than 1,500 stores across 15 states.
EBT SNAP is now available at all Publix locations in Alabama, Florida, Georgia, North Carolina, South Carolina, Tennessee and Virginia. The Save Mart Companies - including Save Mart, Lucky California, Lucky and FoodMaxx banners - has enabled EBT SNAP across California and Nevada, making them the first Northern California retailer to offer...
Kroger and Drone Express Partner to Provide Grocery Delivery by Drone
The Kroger Co. and Drone Express, a division of TELEGRID Technologies, Inc., announced a pilot to offer grocery delivery via autonomous drones, expanding the retailer's seamless ecosystem and providing customers with anything, anytime, anywhere.
"Kroger's new drone delivery pilot is part of the evolution of our rapidly growing and innovative e-commerce business – which includes pickup, delivery, and ship and reached more than $10 billion in sales in 2020," said Kroger's Jody Kalmbach, group vice president of product experience. "The pilot reinforces the importance of flexibility and...
Amazon Expands In-Garage Grocery Delivery to Prime Members
Amazon announced that Key by Amazon In-Garage Grocery Delivery is expanding to everywhere grocery delivery from Amazon is available, providing service to more than 5,000 U.S. cities and towns. Originally launched in five cities last November, Key In-Garage Grocery Delivery can now be used by millions of eligible Prime members to have their Amazon Fresh and Whole Foods Market groceries delivered securely and conveniently inside their garage.
Customers Seek Convenience
Customers relied on online grocery delivery services as a result of the COVID-19 pandemic, but it’s clear they’ll continue to use grocery delivery because of the convenience it provides. In a recent survey by Morning Consult commissioned by Amazon, nearly 70% of Americans report that grocery delivery is...
Kroger Delivery Introduces First Customer Fulfillment Center
Kroger is launching the first Customer Fulfillment Center (CFC), combining vertical integration, machine learning, and robotics with affordable, friendly, and fast delivery service for fresh food.
Located in Monroe, OH – a city north of Cincinnati – and powered by Ocado Group, a world leader in technology for grocery e-commerce, the CFC is the first to open, transforming and supporting the grocer's thriving digital business.
"2020 was a pivotal year for grocery e-commerce, with Kroger's digital business scaling to over $10 billion—and achieving a record digital sales increase of...
Meijer Reveals Unique Shopping Trends One Year into Pandemic Living
As the one-year mark into pandemic living has officially passed, Grand Rapids, Mich.-based retailer Meijer reveals some of the most surprising shopping trends from the height of the shutdown to the ongoing changes in home and work lifestyles across the Midwest.
While home delivery and pickup services doubled at Meijer stores over the last 12 months, customers used the retailer's Shop & Scan technology more than 100 million times as they shopped and bagged while practicing social distancing to shorten time spent in the store. Additionally, customers also ate more...
Instacart Reveals How the Pandemic has Transformed Consumer Grocery Habits
Instacart released "Beyond the Cart: A Year of Essential Insights," a new report highlighting how the pandemic has transformed 100 years of grocery habits through the lens of trends from the past year that are shaping the future of online grocery shopping. The report combines an in-depth look at data from Instacart along with insights from a new Instacart survey of 2,038 U.S. adults conducted recently online by The Harris Poll.
"More than a year of pandemic living has dramatically reshaped how American households shop for groceries and other household essentials," said Laurentia Romaniuk, Instacart's Trends Expert and Senior Product Manager. "As we analyzed twelve months of data from Instacart, we discovered that...
Albertsons Companies and Google Partner to Reinvent the Future of Grocery Shopping
Albertsons Companies and Google announced a multi-year partnership to make shopping easier and more convenient for millions of customers nationwide. The partnership brings together the power of Albertsons Cos.’ broad reach across 2,253 neighborhoods with Google’s capabilities in customer-centric innovation, creating a formidable nexus of retail savvy and trend-setting technology on a massive, omnichannel scale.
Google and Albertsons Cos. have been collaborating behind the scenes for the past year and, as part of the partnership announcement, are debuting several new enhancements that will make the shopping experience easier and more exciting. Albertsons Cos. has engaged with numerous teams at Google, covering a wide range of technologies and...
Albertsons Launches Pilot of Remote-Controlled Delivery Cart in Northern California
Albertsons Companies announced that it has partnered with Tortoise, an automated logistics company focused on last-mile solutions, to pilot its remote-controlled zero-emission delivery cart in Northern California.
“Our team is obsessed with trying new and disruptive technologies that can bring more convenience for our customers,” said Chris Rupp, EVP and Chief Customer and Digital Officer. “We are willing to quickly test, learn, and implement winning innovations that ensure we are offering the easiest and most convenient shopping experience in the entire industry.”
The Safeway cart, powered by Tortoise, is equipped with a camera and a speaker and is guided through the neighborhood by...
Three Quarters of Brits Would Shop At an Amazon Grocery Store
With the first Amazon grocery store now open in Britain, latest research from Mintel reveals that three quarters (76%) of Brits say they would shop at one.
When asked what would encourage them to shop at a physical Amazon grocery store, almost two thirds (63%) of consumers said they would be attracted to discounts for Prime membership. Meanwhile, a quarter (24%) would like the opportunity to be able to collect online orders. Overall attraction in shopping at these physical stores was higher among younger shoppers, with...
Walmart Drops $35 Minimum for Express Delivery
Walmart is making it easier for customers to get the items they want at the lightning-fast speed they may need them. Beginning today, the retailer is removing the $35 minimum order requirement for Express delivery.
Express delivery allows customers to order items from Walmart’s food, consumables and general merchandise assortment such as produce, pantry staples, everyday essentials, toys and electronics. It relies on the retailer’s team of 170,000 trained personal shoppers who pick customers’ orders. Like Walmart’s pickup and delivery service, there is no markup on items – an item is priced the same as it is on the shelf. Express delivery costs...
BJ’s Wholesale Club Introduces New App Features for Seamless Shopping
BJ’s Wholesale Club announced that the company is making it easier for members to seamlessly shop and save by launching new features on the BJ’s app.
The BJ’s app includes a refreshed homepage where members can now easily reorder their favorite items, quickly clip digital coupons and conveniently shop using digital services, such as same-day delivery, buy online, pick up in-club and curbside pickup.
“The BJ’s app is the easiest way to get the most out of your BJ’s membership, from...
ALDI Continues Nationwide Expansion with 100 New Stores in 2021
ALDI continues coast-to-coast expansion with new stores, its 26th regional headquarters and distribution center and expanded eCommerce offerings. The retailer announced that it will open approximately 100 new locations nationwide in 2021, with a focus on Arizona, California, Florida and the Northeast.
As part of its continued mission to offer customers convenience in how and when they shop, ALDI will further expand its eCommerce offering throughout 2021. The company will add...
Instacart and Family Dollar Partner to Launch National Same-Day Delivery
Instacart, a leading online grocery platform in North America, announced a new national partnership with Family Dollar to deliver from more than 6,000 stores across the U.S. With this new partnership, customers now have access to same-day delivery of Family Dollar's broad and affordable selection of household goods, pantry and baby essentials, electronics, office and school supplies, personal care items, and more in as fast as an hour. This expansion builds on the companies' successful 275-store pilot that initially launched in late-2020.
Customers rely on Instacart to get all the groceries and goods they need delivered to their door safely and conveniently. Whether stocking up the fridge or pantry, enhancing...
Chicory Survey Reveals That Over 50% of Consumers Place an Online Grocery Order Once a Week or More
Today, Chicory, the leading digital shopper marketing platform for CPG and grocery companies, released the results of a new national grocery consumer research study, Online Grocery Usership Changes Year Over Year. The results of this fifth quarterly consumer survey quantify the impact of COVID-19 on online grocery usage by comparing current 2021 results to past quarterly studies throughout 2020. For an infographic of the high-level data captured from this survey, please visit this link...
Walmart and HomeValet Pilot Smart Box Technology to Receive Fresh Deliveries
When Walmart launched its grocery delivery service in 2018, the company did it for one reason – customers wanted it. Since then, it’s been a lifesaver for busy families. They can simply shop their local store from anywhere and schedule a time to have it delivered right to their front door. It’s incredibly convenient.
But as Walmart's founder, Sam Walton, once said, “To succeed, stay out in front of change.” It’s why Walmart is continuously testing new technology, like drones and autonomous vehicles, to find new ways to serve customers. "Which made us think – what if we could...
FreshDirect Reveals Top Food Trends for 2021; Online Grocery and Home Cooking Boom to Continue
FreshDirect, a leading pure-play online fresh food grocer serving the Northeast, announced its top food trends for 2021. This year’s predictions were curated by FreshDirect’s in-house team of food experts. As food retailers at the forefront of the industry, FreshDirect has a unique and early view of cutting-edge grocery, ecommerce, and customer trends.
“As a leading online grocer, we have a unique and unmatched ability to understand the ever-changing buying habits of our customers. Our view on past orders, as well as those placed in the future, allows us to spot changes in trends quickly and react to them in real-time. The rapid increase in demand for online grocery and the boom in...
Instacart Announces Finance Industry Veteran Nick Giovanni is Joining the Company as CFO
Instacart, the leading online grocery platform in North America, announced it has appointed Nick Giovanni as Chief Financial Officer, effective January 27, 2021. Giovanni will oversee finance, accounting and corporate development for the Company, and will report directly to Founder and Chief Executive Officer Apoorva Mehta. Giovanni will succeed current CFO Sagar Sanghvi and the two will be partnering together to ensure a seamless transition.
"We want to thank Sagar for all of his contributions to Instacart over the last five years. During his time at the company, Sagar helped us navigate some of our biggest business milestones while...
Mercato Hires Jean-Michel Boujon as Chief Marketing Officer
Mercato, the online grocery eCommerce platform for independently owned grocery and specialty food stores, announced that it has hired Jean-Michel Boujon to be its Chief Marketing Officer. Boujon will direct all efforts associated with Mercato's brand, user acquisition, and lifecycle marketing. In addition, he will seek to advance the trend of consumers choosing to source their groceries from independent, locally-owned retailers.
"I am thrilled to announce that Jean-Michel has joined Mercato and to have him apply his talents to our company at such an important moment of our growth phase," said Bobby Brannigan, founder and CEO of Mercato. "He has a proven ability to...
Kroger Shares Top 10 Trending Foods of 2020
The Kroger Co. announced the top 10 trending foods of 2020, as well as its food trend predictions for 2021.
Based on year-over-year sales growth across Kroger's business, including nearly 2,800 retail stores and pickup, delivery and ship, the trending foods and beverages of 2020 included:
2021 Food Label Trends Deliver Safety and Security for Consumers and Retailers
As U.S. consumers turned to takeout, food delivery and online grocery shopping during the COVID-19 pandemic, food and beverage labeling took on fresh importance. Citing a 15-20% increase in grocery industry sales this year, and e-commerce sales up 43%, sustainable label leader UPM Raflatac found its grocery and restaurant delivery customers want to provide an increasingly safe experience with labels that provide visible safeguards for human health and protections for the environment.
"We knew packaging needs would change for our food industry customers given the COVID-19 shopping impact, and we are encouraged to see...
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