Canada’s Foodservice Industry Shows Promising Recovery in the Second Quarter Compared to Last Year

Through lockdowns, COVID-19 restrictions, and eventual reopening, Canadians released their pent-up demand and ordered from or visited restaurants and other foodservice outlets in the April-May-June quarter reports The NPD Group. Consumer spending at restaurants and other foodservice outlets increased by +43% in the second quarter of the year compared to the same quarter last year when spending declined by -41% from the year before. Visits, dining in and off-premises orders, improved by +31% compared to the second quarter year ago when traffic declined by -36%, according to NPD’s continual tracking of the foodservice industry.

Each area of the commercial foodservice market is recovering at a different pace. Quick service restaurants (QSR), many of which had well-developed off-premises services like carry-out and...

The U.S. Restaurant Industry Recovery Through Second Quarter has Been Slow and Steady

The second quarter of this year reflects a period during which state and local governments lifted pandemic restrictions, restaurants reopened, people got vaccinated, and consumers used restaurants more than they did throughout the pandemic, reports The NPD Group. Consumer spending at restaurants was up +32% in the April-May-June 2021 quarter compared to the same quarter last year, and for a pre-pandemic view, flat compared to the same quarter in 2019. Restaurant visits, dining in or off-premises, increased by +22% in the quarter compared to the same quarter last year and were down -7% compared to the second quarter of 2019, according to NPD’s daily tracking of the U.S. foodservice industry.

Quick service restaurants (QSRs), representing 81% of restaurant visits in the U.S., realized a gain of +15% in visits in the second quarter compared to a year ago and a -5% decline compared to the second quarter of 2019. Throughout the pandemic, QSR restaurants, particularly...

U.S. Restaurant Industry Recovery Will Depend on Strength of Key Dayparts

The U.S. restaurant industry has shown remarkable resiliency, having lost as much as 35% of visits at the beginning of the pandemic, but still has a ways to go to get back to pre-pandemic levels, reports The NPD Group. Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23% from a year ago, recovering from a -23% decline in May 2020. The key to the industry’s recovery will be the strength of each daypart. Each daypart — morning meal, lunch, dinner, and P.M. Snack — will recover differently depending on the new rhythms of home, school, and work-life, according to NPD’s continual tracking of the U.S. foodservice industry.

Visits, online or physical, at morning meal, which includes the breakfast and A.M. Snack periods, were down -5% in May 2021 compared to May 2020, and for a pre-pandemic view, down...

U.S. Restaurant Carry-Out and Delivery Digital Orders Soar During the Pandemic

Digital ordering was a lifeline for consumers and U.S. restaurants, particularly full service restaurants, during the pandemic, reports The NPD Group. In the year ending March 2021, which covers a full year since the start of the pandemic, restaurant digital orders grew +124% compared to prior year. Digital orders for carry-out, which represented 62% of all digital orders, increased by +130%, and digital orders for delivery grew by +142% in the period compared to year ago and held 38% share of total restaurant digital orders, according to NPD’s ongoing foodservice market research, CREST®.

Digital ordering offered full service restaurants, which operated under varying degrees of mandated dine-in restrictions throughout the pandemic, much needed...

U.S. Restaurant Chain Customer Transactions Begin to Recover

In mid-March 2020, U.S. governing authorities, to get the COVID-19 global pandemic under control, restricted on-premises dining at roughly 70% of all U.S. restaurants, a historical defining moment for the industry. By the last week of March 2020, customer transactions at major restaurant chains had fallen by -43% compared to year ago and by -77% at full service chains, which were most impacted by the dine-in restrictions.

In March 2021, with the lifting of restrictions and more consumers vaccinated, customer transactions at major restaurant chains were up +32% compared to the steep declines year ago, although still down -6% compared to two years ago, March 2019. Major chain transactions at full service restaurants were up...

Technomic Reports Top 500 Chain Restaurant Sales Fell by More than 8% in 2020
Technomic just released one of the most highly anticipated reports, the 2021 Top 500 Chain Restaurant Report, which includes expert findings and insights into the sales performance of U.S. chain restaurants from 2020. The report is built using decades of historical data with detailed analysis into the foodservice industry and overarching trends, including the impact of COVID-19 and performance rankings, as well as annual sales and unit counts by chain and segment.

“Disrupted by the COVID-19 pandemic, the Top 500 chain restaurants saw sales fall by $27 billion in 2020, decreasing by more than 8% compared to 2019,” explains Kevin Schimpf, senior research manager at Technomic. “As many small chains and independent restaurants struggled to...

U.S. Restaurant Customer Transaction Declines Steepen in February

Severe weather in many parts of the country in February hampered the softening of customer transaction declines at major U.S. restaurant chains reported in the last few months of 2020 and this January, finds The NPD Group. Major restaurant chain customer transactions declined by -13% versus year ago, compared to a -9% decline in January, according to NPD’s CREST® Performance Alerts which provides a rapid weekly view of chain-specific transactions and share trends for 75 quick service, fast casual, midscale, and casual dining chains representing 53% of the commercial restaurant traffic in U.S.

Record-shattering cold, snow, and rain affected a large swath of the U.S. in February. Texas, the second most populated state after California, was hit with a winter storm in mid-February that dropped significant amounts of...

Denny's Adds New Options to Melts and Bowls Lineup

Denny's is adding all new options to its Melts & Bowls lineup for the ultimate comfort food experience.

With the addition of four new Melts & Bowls, guests have even more combinations and flavors to choose from, truly offering something for every palate. The new selections are available nationwide and include...

U.S. Restaurant Industry Ends 2020 Making Its Way Out of the Steep Declines Caused by Pandemic

The U.S. restaurant industry closed one of the most unpopular years in history moving its way out of the steepest declines the industry has experienced since the Great Recession, reports The NPD Group. Customer transaction declines at major restaurant chains in December were down -10% compared to same period year ago, a 27-point improvement from April, the height of the shelter-at-home and restaurant dine-in closure mandates, when transactions declined by -37% from a year ago, according to NPD’s CREST® Performance Alerts, which provides a rapid weekly view of chain-specific transactions and share trends for 75 quick service, fast casual, midscale, and casual dining chains representing...

Restaurant Industry in Free Fall; 10,000 Close in Three Months

The National Restaurant Association sent a letter to Congressional leadership, sharing new survey findings that illustrate continued business deterioration across the restaurant industry and offering support for the moderate compromise proposal as a 'down payment' toward a larger relief package in early 2021.

"What these findings make clear is that more than 500,000 restaurants of every business type—franchise, chain, and independent—are in an economic

The COVID-19 Pandemic Causes Eating Patterns in America to Take a Sharp Turn

Annually, The NPD Group collects a year’s worth of data from its daily tracking of how U.S. consumers eat away from and in home and compiles the topline trend into a report that’s been called "Eating Patterns in America" for the last 35 years. This year’s recently released Eating Patterns in America captures how in mid-March, the daily rhythms of consumers’ lives, including their eating patterns, were suddenly disrupted by the COVID-19 outbreak.

“With mandated shelter-at-home and restaurant dine-in restrictions across most of the country during the pandemic, we have had few options other than to prepare most of our meals at home,” says David Portalatin, NPD food industry advisor and author of Eating Patterns in America. “Working from home, schooling at home, and preparing...