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DoorDash Expands To Japan
DoorDash the largest on-demand logistics platform for door-to-door delivery in the U.S., announced its official launch in Japan, beginning with Sendai. This marks the company's first market expansion in Asia and third country outside the U.S., including Australia and Canada.
As DoorDash continues to invest in international growth in its commitment to empower local economies, Japan, one of the most restaurant-dense countries in the world, offers a unique market opportunity for the company to support local businesses with...
U.S. Restaurant Carry-Out and Delivery Digital Orders Soar During the Pandemic
Digital ordering was a lifeline for consumers and U.S. restaurants, particularly full service restaurants, during the pandemic, reports The NPD Group. In the year ending March 2021, which covers a full year since the start of the pandemic, restaurant digital orders grew +124% compared to prior year. Digital orders for carry-out, which represented 62% of all digital orders, increased by +130%, and digital orders for delivery grew by +142% in the period compared to year ago and held 38% share of total restaurant digital orders, according to NPD’s ongoing foodservice market research, CREST®.
Digital ordering offered full service restaurants, which operated under varying degrees of mandated dine-in restrictions throughout the pandemic, much needed...
Grubhub Unveils Grubhub Direct, a Commission-Free Platform
Grubhub announced Grubhub Direct, a platform to help independent restaurants better compete online through commission-free online ordering and access to their customer data. With nearly 10 years building branded ordering and loyalty experiences for large restaurant chains, Grubhub is leveraging its expertise to help independent restaurants develop their own customized ordering websites, empowering them to market directly to their diners, receive their diner data and manage their branded website—all without any marketing fees.
"We're constantly listening and learning from our independent restaurant partners, and we've heard them. Restaurants want more options to build their brands online and maintain a loyal base of diners through their own channels," said Matt Maloney, founder and CEO of Grubhub. "That's why we're opening...
Grubhub Reports First Quarter 2021 Results
Grubhub announced financial results for the first quarter ended March 31, 2021 and also posted a letter to shareholders on its investor relations website. For the first quarter, the Company reported revenues of $551 million, which is a 52% year-over-year increase from $363 million in the same period last year. Gross Food Sales grew 60% year-over-year to $2.6 billion, up from $1.6 billion in the first quarter of 2020.
"We are proud of our continued role in helping restaurants grow their businesses and supporting the communities where they operate. Our team continued its strong execution in the first quarter – easily hitting records for all of our key business metrics," said Matt Maloney, Grubhub founder and CEO. "With yesterday's public filing of the registration statement and...
DoorDash Announces Pricing Updates
DoorDash unveiled new pricing changes designed to better support restaurant partners. Beginning today, all U.S. local restaurants will have a choice of three different delivery commission price points with new Partnership Plans, starting with a 15% option. Additionally, DoorDash is lowering Pickup commission costs to 6% and making Storefront, a commission-free online ordering product, free (except for payment processing fees) for all restaurant partners. These actions are intended to create more choices and solutions across a portfolio of restaurants' needs and put more profits into the pockets of local businesses.
"There is a massive, increasingly digital opportunity for small restaurants, and we believe that when we work together, we can help them capture more of that market in a post-pandemic world––in-store, online, through a third-party partner, or any combination of these three," said Christopher Payne, COO of DoorDash. "Over the past year, we've introduced...
Nathan's Famous Partner with Ghost Kitchens Brands to Open 100 Locations by End of 2021
Nathan’s Famous announced its partnership with Ghost Kitchen Brands (GKB). The partnership with Nathan’s Famous and Wings of New York, Nathan’s recently launched virtual kitchen brand, will help Nathan’s continue to bring their new menu to consumers across US and Canada with 60 non-traditional locations to the U.S. and 40 to Canada by the end of 2021. Many of these new kitchens will live inside Walmart stores offering some seating, and all locations included in the deal will offer carry-out and third-party delivery.
"We’re excited to continue our expansion across the US and Canada, and this partnership with Ghost Kitchen Brands grows our footprint even more," states James Walker, Senior Vice President, Restaurants. “We look forward to beginning this journey with GKB in their current kitchens and cities, with hopes of...
Chekout, a New Foodservice Delivery Platform, Launches in NYC
Chekout, a new service company specializing in superior food delivery, has officially launched in the New York City area. Through their app, Chekout provides the effective and properly priced delivery service for both the restaurant and consumer. Restaurants benefit from Chekout's promise to never cut into any of their profits, and therefore it is 100% free to use. For diners, the platform guarantees that menu prices will never be inflated, and consumers will never pay more than $2.50 for delivery no matter their distance from the restaurant or their order total. This new service was created to disrupt the third-party food delivery industry, that has been known for increasingly high pricing, and bring a new approach to the way consumers order food.
"Our business model is based on treating our customers and restaurant partners as fairly and with as much respect as possible," says Christopher Bruno, Founder & CEO of Chekout. "We are creating an app/platform that will eliminate the fees customers and restaurants have been paying...
Grubhub Reports Fourth Quarter And Full Year 2020 Results
Grubhub Inc., a leading online and mobile food-ordering and delivery marketplace, today announced financial results for the fourth quarter and full year ended December 31, 2020 and also posted a letter to shareholders on its investor relations website. For the fourth quarter, the Company reported revenues of $504 million, which is a 48% year-over-year increase from $341 million in the same period last year. Gross Food Sales grew 52% year-over-year to $2.4 billion, up from $1.6 billion in the fourth quarter of 2019.
"We remain steadfast in our support of our restaurant partners as the ongoing pandemic continues to weigh on their businesses and their local communities. From increased marketing spend and reduced commissions, to winterization grants and free digital ordering tools, we continue to be fully committed to...
Restaurants and Third-Party Delivery Companies Agree to Public Policy Principles
The National Restaurant Association released Public Policy Principles for Third-Party Delivery (Principles) that define best practices for third-party delivery to guide lawmakers in developing public policy. The release of the Principles culminates a year-long effort by the Association to develop national guidelines based on the experiences of restaurant operators of all sizes. The Principles represent the first time the restaurant industry and third-party delivery companies have come together and agreed on a framework for their relationship.
Delivery represents one of the most important segments of growth for the restaurant industry. In a National Restaurant Association online survey of 1,000 adults conducted Dec. 7-9, 2020, 70% of adults say...
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