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Nearly Half of Canadians Plan to Dine On-Premises Now that Pandemic Restrictions are Relaxed

Canadians were anxiously awaiting COVID lockdowns and restrictions to be eased and lifted, and so were restaurant operators. It’s been a long 15 months and 46% of Canadians told The NPD Group that they plan to physically eat at a restaurant, bar, or coffee shop now that COVID-19 restrictions have been eased. Restaurant operators are eager to greet them back and pick-up their dine-in business, which was most impacted by mandated pandemic restrictions.

Dine-in or on-premises restaurant orders/visits have improved since the beginning of the pandemic but, as a basis for comparison, were still down -85% in April 2021 compared to April 2019. Off-premises orders and visits, which include...

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Jun 16 8:30 AM, General News



The Road to Recovery for U.S. Restaurant Chain Customer Transactions Varies by Market

Geography matters when it comes to pandemic recovery for U.S. restaurant chains. A mix of factors, like pandemic-related restaurant restrictions, the closing or opening of units, or chain performance, even the weather or event, can impact restaurant chain customer transactions in a specific market area, reports The NPD Group.

For example, restaurant chain customer transaction declines in the Dallas-Fort Worth (DFW) designated market area improved from double-digit declines last year to -4% in May 2021 compared to May 2019, a pre-pandemic basis of comparison. DFW ranks in the top 10 markets to recover from the steep customer transaction declines caused by the pandemic last year. In addition to Texas lifting COVID restaurant restrictions in March, the market's May customer transactions reflect...

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Jun 14 8:25 AM, General News


Plant-Based Protein Shipments to U.S. Restaurants and Foodservice Outlets Grew by 60% in April

As pandemic-related restaurant restrictions lift across the U.S., chefs and foodservice operators are refreshing their menu offerings and recipes. Plant-based proteins are one of the food categories they’re using to help update, reports The NPD Group. Shipments of plant-based proteins from foodservice distributors to commercial restaurants increased by +60% in April 2021 compared to the same month a year ago, when the category realized declines because of pandemic restrictions.

Shipments are up +16% compared to April 2019, according to NPD’s SupplyTrack®, which tracks every product shipped from leading distributors to more than...

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Jun 11 8:23 AM, General News


A Strong but Changed Retail Industry Looks to the Future

The retail industry is now doing better than many retailers expected last year as stores, offices, and schools shut down across the country. In fact, compared to last year, discretionary retail sales revenue in the U.S grew 17% from January 1 through May 8, 2021, according to The NPD Group. Even more strikingly, retail sales increased 18% over 2019. Growth in the U.S. economy continues to rise as vaccination rates increase and as more consumers, as well as businesses and schools, begin to map their post-pandemic paths forward.

A recent “Future of Style” event, hosted by The NPD group, explored the major trends affecting global industries, including...

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May 27 8:26 AM, General News


How COVID-19 has Changed Eating Out Over the Last 12 Months In the UK

It’s 12 months since the UK’s first COVID-19 lockdown, and one of the sectors that has been most heavily impacted is hospitality. Here, The NPD Group picks out eight eating out/eating in trends from the pandemic’s first year (March 2020 to February 2021) and suggests how they will unfold as lockdown eases. From a surge in home deliveries to the growth of collection, the rise of eating on a deal, the surge of drive-thru, treating to beat boredom, a doubling of choosing vegan and veggie options, the rise of al fresco dining and a laser-like focus on delivering the best customer service, here’s how COVID-19 has changed the way we eat out (and in).

Delivery: In the 12 months of COVID, delivery’s share of out of home eating has more than doubled

Ordering takeaway main meals for home delivery has been a big part of locked down life and, according to The NPD Group’s consumer data, spend increased...

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Mar 24 8:24 AM, General News


Londoners Driving Trend for Delivery of Snacks and Coffee

There’s a new food trend emerging in the capital. Latest analysis from The NPD Group shows a significant rise in families in London ordering snacks and coffee delivered to their home. Demand from families for snacking delivered by foodservice operators and delivery platforms like UberEats and Deliveroo increased strongly, up +95% in London in 2020 versus 2019. This is significantly ahead of the +11% increase in orders placed by families across the country as a whole.

London currently represents one quarter of the UK’s snacking via delivery market. Dominic Allport, Insights Director (Foodservice), The NPD Group says “During 2020, London was the only region to see a rise in snacking via delivery. The main reason is the greater use of delivery subscriptions such as...

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Feb 12 8:30 AM, General News


The Dark Clouds of 2020 Yielded Silver Linings for U.S. Restaurant Industry

Throughout one of the most challenging years for U.S. restaurants the industry demonstrated its resiliency against a variety of headwinds throughout 2020 by rising from a -35% traffic decline in April to a -11% visit decrease in December compared to year ago, reports The NPD Group. Although mandated dine-in restrictions have held back all restaurant segments, particularly full service, consumer demand for restaurant meals and the ability to serve the demand with a host of off-premises services, like digital ordering, delivery, drive-thru, and carry-out, are the silver linings that enable the industry to persevere.

Restaurant digital orders, which were growing prior to the pandemic, increased by +19% in January of last year to +145% in December compared to year ago, according to NPD’s daily tracking of consumers' use of restaurants and other foodservice outlets. Like digital ordering...

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Jan 29 8:30 AM, General News


The COVID-19 Pandemic Causes Eating Patterns in America to Take a Sharp Turn

Annually, The NPD Group collects a year’s worth of data from its daily tracking of how U.S. consumers eat away from and in home and compiles the topline trend into a report that’s been called "Eating Patterns in America" for the last 35 years. This year’s recently released Eating Patterns in America captures how in mid-March, the daily rhythms of consumers’ lives, including their eating patterns, were suddenly disrupted by the COVID-19 outbreak.

“With mandated shelter-at-home and restaurant dine-in restrictions across most of the country during the pandemic, we have had few options other than to prepare most of our meals at home,” says David Portalatin, NPD food industry advisor and author of Eating Patterns in America. “Working from home, schooling at home, and preparing...

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Oct 30 8:25 AM, General News


U.S. Restaurant Chain Transaction Declines Improve Into Single-Digits for the First Time Since March

In the week ending August 16, customer transaction declines at major restaurant chains improved into the single-digits after 21 weeks of double-digit declines, reports The NPD Group.

Customer transactions were down 9% in week ending August 16 compared to year ago, a 35-point gain from the steepest decline of 44% in week ending April 12, according to NPD’s CREST Performance Alerts, which provides a rapid weekly view of chain-specific transactions and share trends for...

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Aug 27 8:19 AM, General News


U.S. Quick Service Restaurant Chains Fuel Improvement in Customer Transaction Declines

Customer transactions at major U.S. restaurant chains declined by 10% in the week ending July 5 compared to same period year ago, an improvement over last week’s decline of 14%, reports The NPD Group. All of the improvement in the week sources to major quick service restaurant chains (QSRs) where customer transaction declines improved by 4-points from the prior week’s decline of 13% versus year ago.

Full service restaurants (FSRs) continued to struggle in the week with customer transactions down 30% compared to year ago, a 5-point decline from the prior week, according to NPD’s CREST Performance Alerts, which provides a rapid weekly view of chain-specific transactions and share trends for...

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Jul 15 8:23 AM, General News


Spikes in COVID-19 Cases in Open States are Not Yet Impacting Restaurant Recovery

The spikes in COVID-19 cases in states that have reopened restaurant dine-in services haven’t yet impacted the continuing improvement in major restaurant chain transaction declines as more states reopen, reports The NPD Group. Arizona, California, and Florida, three states that reported an uptick in COVID-19 cases, showed several points of improvement in restaurant chain customer transaction declines at full service restaurants — the restaurant segment most affected by dine-in closures — in week ending June 14 compared to the previous week, according to...

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Jun 24 8:19 AM, General News




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