New Research from Global Payments Highlights the Cost of Order Anxiety at Restaurants
Global Payments Inc. (NYSE: GPN), a leading payment technology and software company that powers commerce for businesses of all sizes worldwide, today [May 14, 2026] released new research revealing the hidden impact of stressful quick service restaurant (QSR) ordering moments, including that 60% of customers say they default to their usual order when rushed, likely ignoring special offers and new items. The survey of 2,000 U.S. QSR customers uncovers the hidden impact of "order anxiety" and how it may be silently shrinking restaurant revenues.
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