Ocado Exclusivity with Most Foreign Retailers Ends, Paving Way to New Partners

Ocado said on Tuesday the exclusivity of its agreements to provide retailers including U.S. grocery chain Kroger with pickup and dispatch technology has ended in most markets as previously signalled, allowing it to sign on more partners.

The British group sells retailers its cutting-edge technology, which allows them to pick and dispatch online food orders from vast robotic warehouses, typically for 12 months in exclusive contracts.

But in recent years, Ocado has faced pressure from rivals like DoorDash and Instacart, despite having...

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