DHL Surges Customs Agent Hiring as New Tariffs Confuse Importers

DHL is hiring hundreds of customs experts to help businesses navigate unprecedented trade turbulence that is upending supply chains even as the integrated logistics giant expects a more muted peak shipping season this fall.

A barrage of constantly changing U.S. tariff policies has whipsawed freight markets, with shippers fast-forwarding overseas orders to beat tariff deadlines, then reducing imports because inventories are high, and looking to find suppliers outside China — where average U.S. tariffs are 58%. The May 2 cancellation of the de minimis rule, a duty-free exemption for low-value parcels, also sharply reduced airfreight for e-commerce shipments.

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