Starbucks Shuffles Top Brass, Names New Operating Chief
Starbucks on Wednesday promoted its North America chief coffeehouse officer Mike Grams to chief operating officer as part of a leadership reshuffle aimed at boosting performance.
This is the latest in a series of moves from CEO Brian Niccol, who took over the top job last year and has said he wants to return Starbucks to its coffee house roots.
Niccol has promised a simpler menu and Starbucks cafes going back to ceramic cups, offering refills and condiment bars, while also reducing wait times to under four minutes...
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