Canadian Restaurant Industry Learns to Pivot and Adapt Despite Visit Loss Due to COVID-19

It has been over a year since the COVID-19 global pandemic began and the Canadian foodservice industry, one of the business sectors most impacted by restrictions, has had to learn to adapt. In the quarter ending March 2021, keeping in mind that the global pandemic was declared in mid-March of last year, total foodservice traffic in Canada was down -9% compared to same quarter year ago when visits were down -11% versus prior year, reports The NPD Group. Although there is improvement from last year, it’s also important to note that since the first quarter of 2019 through the first quarter of 2021, 326,000 foodservice visits (or orders) have been lost, according to NPD’s continual tracking of the Canadian foodservice industry.

The quick service segment, which prior to the pandemic was already equipped to efficiently handle off-premises operations, like carry-out and drive-thru, ended the first quarter of this year with...

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