NRF Foundation Introduces COVID-19 Trainings to Aid Retail Employees
The NRF Foundation today launched two new credentials in its RISE Up program in response to the coronavirus pandemic. The credentials focus on Retail Operations and Customer Conflict Prevention to further ensure retail workers — and the millions of customers they serve — can work and shop more safely and help keep the economy open.
“Retailers have been on the front lines of this pandemic as economic first responders and are going above and beyond to maintaining a safe work environment for themselves, their colleagues and their customers,” NRF President and CEO Matthew Shay said. “These new credentials will give employees the training they need to continue operating and serving customers safely. An informed workforce will build customer confidence and show...
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