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U.S. Full Service Restaurants Struggle as Visit and Transaction Declines Stay in the Double-Digits

Full service restaurants (FSRs) were still recovering from the Great Recession, which ended over ten years ago, when the COVID pandemic hit along with shelter-at-home orders and mandated dine-in closures. With most of FSR business being on-premises dining, these sit down, table service restaurants were hit hard.

Visits to FSRs were down 47% in the April, May, and June quarter, the height of the mandated dine-in closures, compared to same quarter year ago, reports The NPD Group. Quick service restaurants (QSRs), which already have developed off-premises operations like carry-out and drive-thru, realized...

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